客户意见评级 (ALL 评级) 4.6/5 1,407 评论
336 间客房和套房（部分于 2018 年重新翻修）
40 个会议室（最大的面积为 2400 平方米），实施严格的卫生标准并获得 MOA 安全认证标签
170 平方米（1830 平方英尺）的健身中心
拥有四通八达的交通网络，可方便驱车或乘坐公共交通工具前往 TXL 机场和柏林 ICC 展览中心
从 15h00 办理登记入住手续
从 12h00 办理退房手续
从 办理登记入住手续 - 从 办理退房手续
请注意，我们更改了开放时间：12 月 31 日的早餐供应时间为:上午 7 - 11 点1 月 1 日：上午 08:30 - 12:30从 12 月 31 日起，至 1 月 31 日，我们的餐厅在午餐和晚餐时段关闭
我们的 4 星级酒店设有 336 间配备纯平电视、免费无线网络和办公桌的空调客房。您可选择宽敞的标准房和大面积尊享房。我们 可欣赏城市街区美景。我们的大行政套房提供更宽敞的舒适空间，复式房采用都市风格的双层公寓设计。家庭房可入住 4 人。
来自 100% 认证入住过我们酒店客人的评论发现更多
kamenkov Couples - 14/01/2020 经 TripAdvisor 认证的评论
Very unpleasant situation happened with us in Mercure Hotel MOA Berlin. We decided to go for our holidays to this hotel because they had special offer for our dates: free breakfast. Our family and our friends booked hotel rooms separately. Everything was good during our staying there. Except one thing. When we were going away from the hotel, they told us that this offer is not available for us. But for our friends it’s ok. They didn’t pay anything extra. But we payed extra money for all breakfasts. We didn’t like that. It was very unpleasant. And we give you suggestion to be careful and attentive with their offers, presents and discounts.
Everything is good
marinbastic Family - 25/12/2019 经 TripAdvisor 认证的评论
Very nice breakfast, big rooms, everything is clean, friendly staff, location is good close to metro and 10min to city center, parking is ok but expensive. Hotel for every recommendation. Berlin is the best.
Not on the level of a 4 star hotel
meryemokluoglu Business - 16/12/2019 经 TripAdvisor 认证的评论
restaurant meal were not on good. the choices were limited and taste was fade. Rooms without window to outside was a bad experience for me. during the night not possible to sleep with open windows. as soon as some one was walking in the reception area it went loud.
Always nice to be back in this hotel
FinsV1 Solo travel - 10/10/2019 经 TripAdvisor 认证的评论
I like this hotel very much. It's modern and it is situated in a nice area, close to shops, restaurants and public transport. You don't notice the mass tourism in this hotel and the staff is friendly. My stay this time was very pleasant. The room was nice and clean at arrival and available early. One of the reasons for me to book this hotel for this occasion was also the possibility to choose for early check-in. It costs €30 extra, but it could be a good solution when your flight arrives early. The check-in went smoothly. A young man, I think it was one of his first working days, was very friendly and correct. In this hotel you will be encouraged to re-use your towels or voluntarily skip the cleaning service. In exchange for skipping the cleaning service, you'll be offered a free soft drink from the hotel bar or 150 points on your Accor membership. I chose to skip the cleaning service for one day , but didn't get the promised points credited. The next day, the cleaners had some minor misses in the bathroom. Nothing really to worry about, but in my opinion I should be able to expect better in a 4-star hotel. Check-out went very smooth and friendly. Unfortunately I didn't get an invoice, neither on paper nor electronically. Also, the number of Accor points credited for my stay to my account was lower than expected. Wrote an email to the hotel about that, but haven't received a response yet. I would have expected to have a reply within 24 hours. I am probably a difficult guest for the hotels I stay in. I want good quality against a good price, friendly and excellent service. During previous stays, this hotel met or sometimes exceeded my expectations. This time there were a few minor misses. I will stay in this same hotel next month. Because overall, I am very satisfied and can recommend this hotel to everyone.
Great hotel, good price
marijke1974 Couples - 08/09/2019 经 TripAdvisor 认证的评论
Location is very convenient. Lots of nice restaurants in walking distance and public transportation is nearby. Our room was very clean and comfortable. During our stay it was extremely hot in Berlin but the hotel and our room stayed nice and cool. Staff was very friendly. Next time in Berlin we’ll be staying here again.
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