柏林 MOA 美居酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 199 评论

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柏林 MOA 美居酒店 - Image 1
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Stephanstrasse 41, 10559 柏林, 德国

描述

酒店其他优惠

  • 336 间客房和套房（部分于 2018 年重新翻修）

  • 40 个会议室（最大的面积为 2400 平方米），实施严格的卫生标准并获得 MOA 安全认证标签

  • 170 平方米（1830 平方英尺）的健身中心

  • 可经高速公路和附近的交通网络前往柏林勃兰登堡机场和 ICC 展览中心。

  • 由可持续旅游/柏林会议认证为高效能者

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酒店位置

柏林 MOA 美居酒店

Stephanstrasse 41
10559 柏林
德国

GPS:52.532171, 13.344161

电话
传真 +49 30 394043997

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT

我们期待您光临 Moa Eat 餐厅。我们的餐厅将于周日以及 2024 年 12 月 24 至 26 日和 2024 年 12 月 31 日关闭。欢迎您在我们的酒吧尝试小吃菜单。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  199 评论

TripAdvisor 评级  4.4/5  4,760 评论

卓越奖 2025

Horrible

Tripadvisor 评级 1.0/5

roxanas_12 经 TripAdvisor 认证的评论

The staff at the reception is outstandingly rude. They don’t understand English well or pretend not to, then shout at customers. They treat customers in a horrible way. The food is tasteless, usually cold by the time it is served; the coffee is insultingly bad. The hotel itself is a maze with insufficient signs for finding your way.

That sounds like a frustrating stay, Roxana S, and we’re sorry it felt that way. The impression from our front desk and check-in clearly missed the mark; we’re reinforcing this in our internal training to keep interactions warm and smooth. We also hear you on food temperature and coffee quality. And yes, our layout can feel like a maze—guest feedback is guiding ongoing signage improvements to make navigation clearer. We’d value another chance to host you better next time. Your MOA Hotel-Team

Happy stay with conditions

Tripadvisor 评级 3.0/5

Prosenjit S 商务住宿 - 经 TripAdvisor 认证的评论

To many rooms. Finding rooms like a maze game. Cleaning is also ok ok. Room ac also set centrally you doesn’t have any control. No nearby bus stops.

Prosenjit S, thanks for sharing your thoughts. The MOA maze effect is real in such a big house, but we’re working on making orientation easier. Cleaning and the central AC setup clearly left you only half satisfied, which we take on board. And about transport: instead of a bus stop, you’ll find the U-Bahn just 3–5 minutes away, connecting you to all the Berlin highlights. Hope to see you back for a smoother round two Ihr MOA Hotel Team

Good place to sleep

Tripadvisor 评级 4.0/5

Marcin M 商务住宿 - 经 TripAdvisor 认证的评论

Comfortable room and bed, nice food, close to the center, some troubles with parking (only one entrance works, don't know why), different numbers of parking and rooms floors don't help.

Thank you, Rosenfield, for sharing your experience. We're glad you found our rooms comfortable and enjoyed our food. We appreciate your feedback on the parking and are working on improving signage for easier navigation. Your MOA Hotel Team

Nice time

Tripadvisor 评级 5.0/5

Benedykt J Couples - 经 TripAdvisor 认证的评论

Good location, good food, good conditions. Nice and helpfull people. Room fresh and clean. What else can i say 😀 I'll be back.

Hey Benedykt J, es freut uns riesig, dass Ihnen die Lage, das Essen und die Atmosphäre bei uns so gut gefallen haben. Frische und Sauberkeit sind uns wichtig, und es ist schön zu hören, dass Sie das so empfunden haben. Wir können es kaum erwarten, Sie wieder bei uns willkommen zu heißen! Bis bald, Ihr MOA Hotel Team 🌟

Management needs to get a grip

Tripadvisor 评级 3.0/5

Johnson O 家庭住宿 - 经 TripAdvisor 认证的评论

While the hotel is great, the service on this trip is below standard, the superior double bedroom was small, could not contain 3 people as claimed. Tea mugs were not replaced by the housekeepers after the 1st set was taken on first day, tea and coffee not replaced, when I asked at 10am on 4th day, the reception told me to wait until between 12pm-2pm when the mini bar team comes around, I then replied that if the mini bar team had done their jobs on the 2nd and 3rd days, we wouldn't behaving this discussion. He knew I was speechless, he then sent someone afterwards. The management needs to improve and I am a regular user of this hotel.

Dear Johnson O, thank you for sharing your experience. We regret to hear about the issues you faced. Your feedback is crucial to us as we strive to improve our service. We hope to deliver a more satisfying experience on your next visit. Your MOA Hotel Team

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其他网络用户评价我们的酒店

  • 1,163 评论 9/10 位置
  • 1,426 评论 8.3/10 房间
  • 1,018 评论 8.5/10 服务
  • 15 评论 7.4/10 上网
  • 1,101 评论 9.4/10 早餐
  • 593 评论 8.9/10 清洁度
  • 341 评论 8.9/10 氛围
  • 293 评论 8.1/10 食物

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