描述
安心悦界(ALLSAFE)认可酒店
酒店其他优惠
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经 Stue Terrasse 进入柏林动物园的专属入园通道(收费)。
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获得安心悦界认证的酒店。
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Susanne Kaufmann 精品水疗中心全方位的美容护理
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现代风格的设计,拥有优雅的酒廊氛围
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可欣赏柏林动物园和蒂尔加滕公园景色
我们的客房
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酒店位置
SO/柏林达斯施图酒店
Drakestrasse 1
10787 柏林
德国
GPS:52.509991, 13.345841
抵达和交通
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HAUPTBAHNHOF
火车站
访问: 4 km / 2.49 mi 8 min drive
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ZOO BERLIN
动物园
访问: 100 m / 0.06 mi 1 min walk
AQUARIUM BERLIN
水族馆
访问: 500 m / 0.31 mi 10 min walk / 3 min drive
SIEGESSAULE
历史建筑
访问: 1 km / 0.62 mi 10 min drive
PHILHARMONIE
歌剧院/交响乐厅/音乐厅
访问: 2 km / 1.24 mi 20 min walk / 10 min drive
POTSDAMER PLATZ
娱乐/戏院区
访问: 2 km / 1.24 mi 30 min walk / 10 min drive
BRANDENBURGER TOR
旅游胜地
访问: 3 km / 1.86 mi 30 min walk / 8 min drive
STAATSOPER
歌剧院/交响乐厅/音乐厅
访问: 4.5 km / 2.8 mi 45 min walk / 15 min drive
MUSEUMSINSEL
博物馆
访问: 5 km / 3.11 mi 20 min drive
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KADEWE
购物中心/商场
访问: 1.5 km / 0.93 mi 5 min walk / 15 min drive
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 游泳池
- 停车
- 餐厅
- 轮椅可通行
- 健身中心
- 无限网络
- 空调
- 酒吧
- 会议室
- 100% 无烟酒店
- 客房服务
THE CASUAL RESTAURANT
与所爱之人一起享受生活,有什么比这更惬意的呢?在 The Casual 餐厅,厨师们用上好的食材和精湛的厨艺制作出各种美食,客人们还可以在绿意盎然的庭院中的露台上用餐。
STUE BAR
沉醉在我们酒廊的私密氛围中,体验旧柏林的迷人气息。一边享受我们对经典鸡尾酒的现代诠释,一边进行精彩纷呈的对话,我们的爵士乐队和播放着加里·格兰特 (Cary Grant) 作品的屏幕将带您重温昔日时光。
游泳馆
游泳池和水疗区是一片宁静的绿洲,配备 14 米温度适宜的游泳池和芬兰桑拿房。
健身中心
非合约照片
水疗
水疗中心面积为 260 平方米,设有一个专属养生区,包括三间按摩室、桑拿房、健身房和带露台的游泳池,可欣赏蒂尔加滕森林的景色。配备 Susanne Kaufmann 护理产品。
婚礼
想在具有温馨氛围的流行场所举办婚礼吗?经典高雅、创意十足的 SO 柏林达斯施图酒店是您举办婚礼的理想之所。我们的婚礼策划师将让您的大喜之日终生难忘。
我们的客人评论
Oasis of Calm and Space, but Restaurant/Bar a Letdown
Tripadvisor 评级 3.0/5
Wills_au 经 TripAdvisor 认证的评论
Dear Wills_au, Thank you for sharing your feedback regarding your recent stay at SO/Berlin Das Stue. As an Accor Platinum member, your experience is of paramount importance to us, and we deeply regret that we fell short of meeting your expectations, particularly in regards to the food and beverage service during your stay. First and foremost, we want to express our sincere appreciation for your continued loyalty to our property and for taking the time to highlight both the positive aspects of your stay and the areas where we can improve. We are delighted to hear that you found our hotel to be a special place for you to recharge, and we are pleased that you appreciated the recognition of your Platinum membership status, the early check-ins, and the personal touches such as handwritten notes and turn-down service. It's wonderful to know that you enjoyed our spacious gym facilities and the proximity to the zoo, as well as our inviting bar area. However, we are truly sorry to learn of the disappointments you encountered with our food and beverage service. Please rest assured that we take your feedback very seriously, and we have already initiated immediate actions to address the issues you raised. Regarding the bar service, we apologize for the lack of attentiveness from our bartending staff and the delay in serving water and snacks. We understand how important it is for our guests to feel cared for and attended to, regardless of the level of patronage. Rest assured, we will reinforce our service standards and provide additional training to our team to ensure that all guests receive the attentive and efficient service they deserve. Similarly, we apologize for the delays in serving drinks in the restaurant and the chaos experienced during breakfast service. It is unacceptable that orders were lost and incorrect beverages were delivered, and we sincerely apologize for the inconvenience this caused you. We will thoroughly investigate these issues with our kitchen and service teams to prevent such occurrences in the future. We appreciate your recognition of our colleagues efforts to make things right during your stay, and we will ensure that your compliments are shared with him. However, we understand that our management response fell short of your expectations, and we apologize for any disappointment this caused. We assure you that your feedback has been taken seriously, and we will use it as an opportunity to improve our service delivery. Once again, we apologize for the lapses in service you experienced, and we truly hope that you will give us another opportunity to restore your faith in our hotel. Should you decide to return, please do not hesitate to reach out to me directly so that I can personally ensure that your stay exceeds your expectations in every way possible. Thank you for your valuable feedback and for choosing SO/Berlin Das Stue. We sincerely hope to welcome you back for a truly exceptional experience. Warm regards, Maximilian Müller Quality, Training & Project Leader
SO SO.…
Tripadvisor 评级 3.0/5
ccamashow Couples - 经 TripAdvisor 认证的评论
Dear Claudio C, thank you for taking the time to share your experience at the SO/ Berlin Das Stue. We apologize that we were not able to meet your expectations during your stay at our hotel. We always try to find the most suitable room for each guest and therefore we have added your room preferences to your profile and are going to make sure that you receive a room with a different layout for your next stay. Regarding your comments about the housekeeping service i can assure you that we already discussed your feedback with our team and are taking action to prevent this from happening again. It is not our standard to enter any guest room without knocking and waiting for approval to enter the room. We are thankful for your feedback and appreciate the honesty. We would be very happy to welcome you back to receive a second chance to offer you the perfect guest experience. With warm greetings from Berlin Maximilian Müller Quality, Training & Project Leader
Beautiful hotel, great team, excellent food
Tripadvisor 评级 5.0/5
Philippa L 经 TripAdvisor 认证的评论
Dear Dreamer, thank you for taking the time to share your experience at the SO/ Berlin Das Stue with us. It is always a pleasure to receive such positive and detailed feedback. We are proudly going to share it with our team members. We hope to welcome you back in the future and wish you all the best. With warm greetings from Berlin Maximilian Müller Quality, Training & Project Leader
Exceptional hotel
Tripadvisor 评级 5.0/5
rebecca h 家庭住宿 - 经 TripAdvisor 认证的评论
Dear Rebecca H, thank you for taking the time to share your experience in such a detailed review. We are very thankful for the lovely feedback and are proudly going to share it with our team members. We are so happy that you and your family had a wonderful stay with us. We would love to welcome you back in the near future and wish you all the best. Kind regards, Maximilian Müller Quality, Training & Project Leader
Unprofessional staff and management
Tripadvisor 评级 1.0/5
Saurabh S 经 TripAdvisor 认证的评论
Dear R8125PMsaurabhs, thank you for your time to tell us about your experience at the SO/ Berlin Das Stue. We apologize sincerely that we were not able to meet your expectations of your stay at our hotel. We are always trying to improve our perfomance and try to secure a superior service for every guest. Therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to adress the problems and prevent future occurence. We would be very happy if you gave us the opportunity to revoke your bad impressions of our house and turn them into good momeries. We hope to welcome you back in the near future. Sincerely, Maximilian Müller Quality, Training & Project Leader
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