SO/柏林达斯施图酒店

SO/柏林达斯施图酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 792 评论

在地图上看

酒店其他优惠

  • 经 Stue Terrasse 进入柏林动物园的专属入园通道(收费)。

  • 获得安心悦界认证的酒店。

  • Susanne Kaufmann 精品水疗中心全方位的美容护理

  • 现代风格的设计,拥有优雅的酒廊氛围

  • 可欣赏柏林动物园和蒂尔加滕公园景色

安心悦界(ALLSAFE)认可酒店

酒店位置

SO/柏林达斯施图酒店

Drakestrasse 1
10787 柏林
德国

GPS:52.509991, 13.345841

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 酒吧
  • 会议室

THE CASUAL RESTAURANT

与所爱之人一起享受生活,有什么比这更惬意的呢?在 The Casual 餐厅,厨师们用上好的食材和精湛的厨艺制作出各种美食,客人们还可以在绿意盎然的庭院中的露台上用餐。

我们的客房

我们设计现代的客房和套房采用独特的家具装饰和色调,富有个性。您可通过全景落地窗欣赏到迷人景致,充分激发您的创新灵感。之后,您可使用大雨林花洒淋浴放松一番。 斯图套房面积为 70 平方米(754 平方英尺),天花板挑高五米(16 英尺),配有独立浴缸,并且采用的都是专用材料,处处散发着一种豪华都市别墅的风情。入住 80 平方米(861 平方英尺)的阁楼套房,可以欣赏到动物园的独特景致。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  792 评论

TripAdvisor 评级  4.5/5  1,977 评论

Top notch

Tripadvisor 评级 5.0/5

296florianes 商务住宿 - 经 TripAdvisor 认证的评论

We organized our Board meetings in the hotel last week and were received by a highly professional team, polite, professional, really responsive to our needs and last minute changes. Special note to the food. Highly recommend.

Dear 296florianes, thank you so much for your kind feedback and the lovely review from your board meeting with us. It is a great honor to have hosted your event at our hotel and on behalf of the team I am so happy to read that you had a fantastic and efficient meeting. We hope to welcoming you soon back to Berlin. Enjoy the summer and have a lovely time! Kind regards, Dennis

Wonderful stay

Tripadvisor 评级 5.0/5

indefatiguable Couples - 经 TripAdvisor 认证的评论

Wonderful stay in a beautiful hotel. Great service especially from the doorman, Carlton. Would strongly recommend renting electric bikes from the hotel and exploring the city especially Tempelhofer airfield park.

Dear indefatiguable, thank you so so much for your lovely feedback and the great review. It is truly a pleasure to read that you had a fantastic time with us and that the team was very helpful to you, especially our doorman. On behalf of the team I am wishing you a lovely summer and all the best! Kind regards, Dennis

OUTSTANDING HOTEL, SERVICE & FOOD

Tripadvisor 评级 5.0/5

carolem444 Couples - 经 TripAdvisor 认证的评论

Where to start....... Have to start with Felix, the concierge who was outstanding at what he does and a sweet person too. My contact with Felix began way before we arrived and he was extremely helpful with all arrangements. The staff at Das Stue exceeded our expectations and they made us feel like family from the beginning. This is a hotel like no other with fabulous one of a kind contemporary design/decor/art. A magnificent chandelier greets you in the entrance - made of hundreds of ping pong balls its genius and captures our attention every time. Our Junior Suite was stunning and spacious, with comfortable bed, shower and high ceilings. All of our 8 nights were very quiet with no noise coming from the hallway. One special feature of staying here is they have direct access to the zoo by a gate and its a beautiful zoo with lovely paths. We had delicious breakfasts, a couple of lunches & dinners in a stunning design space or on the patio. Special thank you to Felix, Madinai, Riccardo, Julian, Queen, Arian, Tobias, Clifford for making our stay a home away from home. (and anyone I missed whose name I don't have) Almost forgot we used their spa services which were excellent and a good sized pool. The location was perfect for us, as its right next to Tiergarten Park, a beer garden and restaurant right by a lake

Dear carolem, wow! Thank you so so much for your outstanding feedback and the great review. It is more than a pleasure to read that you had a fantastic time with us and that the team was very helpful to you. On behalf of the team I am wishing you a lovely summer and all the best! Kind regards, Dennis

Great hotel but service not up to price level

Tripadvisor 评级 4.0/5

Vigouille Solo travel - 经 TripAdvisor 认证的评论

Beautiful hotel in perfect, quiet and leafy and still central location. Reception was very amateur with untrained staff hardly speaking german. No explanation about hotel services, breakfast etc. Room was beautiful and airy with a very confortable bed. Huge positive point: windows can be opened. Downside: noise from aircon from other rooms even when mine is off and windows closed. And insufficient lighting to put makeup on. Biggest deception: breakfast is à la carte which makes a quick pre-work b‘fast difficult. And the Avocado-toast came with a heavy green sauce instead of fresh avocado.

Dear Vigouille, thank you so much for your lovely review and your personal feedback. Please excuse the waiting time at our breakfast and the inconveniences in regards of the noise from the air condition. We will work hard to further improve and train and educate our young talents. On behalf of the team I certainly hope to get another chance to further convince you of our services. Warm regards, Dennis

A waste of my hard-earned money

Tripadvisor 评级 2.0/5

Ecotone Couples - 经 TripAdvisor 认证的评论

Front office needs training. Urgently. When I arrive at the reception, I expect 3 things: 1) a smile, 2) "welcome", 3) explanation of all the hotel services. (I won't go so far as to push for a "Thank you for your loyalty".) None of this was provided. Check-in was rushed and chaotic. I didn't feel welcome at all. My status was also ignored and the welcome drink voucher wasn't prepared, I had to ask for it. In a 5-star hotel? Terrible first impression. Embassy room far too small for the price and with no functioning A/C. It was like a sauna! I don't care if it was unusually hot in Berlin, I expect a full functioning A/C in a luxury hotel. When I asked for the room to be cooled down, because I thought I was doing something wrong, I got a fan. A nice gesture, but a bad sign, indicating that the A/C isn't really working. In an extremely expensive 5-star hotel?! Bed too hard, I had to ask for a mattress topper. The receptionist didn't understand what I was talking about, so I left a note to the housekeeping team. When I asked her for the pillow menu, something I expect in a luxury hotel, the same receptionist asked me what kind of pillow I wanted. How can I say if I don't see the pillow menu?! I guess it doesn't exist? In the end I just asked for a feather pillow. Of course, I didn't get it. I guess they don't have feather pillows at this supposedly 5-star hotel. I could go on... Breakfast, again, not worthy of a 5-star hotel. The a la carte menu is so short that I couldn't believe my eyes! And why was there no buffet on Sunday? Buffet is supposedly served on weekends. Let me guess, a la carte breakfast costs the hotel less? The staff at breakfast were very nice though. They should switch places with the receptionists, to be honest. I was very unlucky in that I dealt with the same receptionist every time. An incredibly cold person who has no place working in the hospitality industry. She didn't even ask me whether everything was OK at check-out. That was probably smart as she would have got an earful. Good things about this hotel are the location next to Tiergarten and the welcome amenity was very nice. The building itself is beautiful but a grand exterior and a spiral staircase do not a 5 star hotel make. The service was so disappointing that I couldn't believe it. At 450 EUR a night, this is an incredible insult. I will never return. I am aware of the staff shortages and all the challenges the hotel industry is facing, but if you're going to charge so much money, I expect to get my money's worth. All in all, an incredible disappointment. In conclusion, the impression I got is that this hotel only cares about your money and not your satisfaction.

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其他网络用户评价我们的酒店

  • 205 评论 9.6/10 位置
  • 260 评论 7.3/10 房间
  • 388 评论 7.8/10 服务
  • 169 评论 9.4/10 氛围
  • 125 评论 7.5/10 食物
  • 123 评论 7.6/10 舒适度
  • 99 评论 8.2/10 设施
  • 94 评论 7.4/10 早餐

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