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柏林施维泽霍夫铂尔曼酒店

客户意见评级 4.7/5 7,228 评论

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  • 酒店已通过 ALLSAFE 认证

  • 整个酒店覆盖免费无线网络

  • 18 间可灵活调整的会议室,自然采光,部分带露台

  • 从停车场可直接进入酒店

  • 游泳池开放时间:每天早上 7:00 至晚上 9:00 - 需提前预订。

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

柏林施维泽霍夫铂尔曼酒店

Budapester Str. 25
10787 柏林
德国

电话: +493026960

传真: (+49)30/26961000

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • 200 :  200 BUDAPESTER STR

  • X9 :  X9 ZOOLOG. GARTEN

  • U2 :  U2 WITTENBERGPLATZ

  • U9 :  U9 ZOOLOG. GARTEN

  • S5, S7, S9 :  S5, S7, S9 ZOOLOGISCHER GARTEN

  • 乘飞机

    BERLIN SCHOENEFELD 达到 22.5公里 / 13.98 英里

  • 乘飞机

    BERLIN TEGEL 达到 9公里 / 5.59 英里

  • 乘火车

    BERLIN HAUPTBAHNHOF 达到 3.5公里 / 2.17 英里

GPS :52.506158, 13.343712

酒店服务

BLEND BERLIN KITCHEN & BAR

BLEND 柏林厨房和餐厅吧以这座城市的多民族人口为灵感,充分彰显柏林大熔炉的精神:以创意手法呈现现代都市风味。

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 游泳池
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
餐饮服务
  • 1 餐厅
  • 1 酒吧
  • 早餐
    • 自助餐 额外收费
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 18 会议室
  • 商务中心
    • 自助商务中心
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 377 间客房
    • 4 间残疾人士客房
    • 0 间家庭客房
    • 16 间相通客房
    • 0 间禁烟客房
    • 9 多个楼层
  • 酒店使用的语言
  • 洗衣/代客泊车服务
    • 干洗/熨衣
  • 无限网络
    • 高速传输线 额外收费
    • 公共区域提供无线网络
    • 高速无线网络
    • 酒店提供无线网络
    • 高速网络
  • 空调
    • 空调
  • 针对行动不便人士提供的设施
  • 100% 无烟酒店
  • 电梯直达所有楼层
  • 行李员
    • 行李员
  • 礼宾服务
    • 礼宾服务
  • 提供办公桌设施
    • 桌面插头和转换插座
    • 擦鞋机
    • 雨伞
  • 接待处提供保险箱
    • 接待处提供保险箱
  • 货币兑换
    • 货币兑换
入住酒店
  • Outdoor parking 额外收费
    • 酒店附近
    • 公共
  • Indoor Parking 额外收费
    • 酒店内
    • 公共
护理
  • Fit and Spa Lounge
    • 覆盖区
    • 酒店内
  • 健身休闲区
    • 酒店内
    • 按摩
    • 桑拿房
    • 土耳其式蒸汽浴室
精品店/购物
  • 礼品店/报亭

我们的客房

我们 377 间时尚且功能齐全的客房和套房,拥有您所期待的一切现代化设施。

您的会议和活动

我们的会议室

  • 会议室数量:32

  • 最大面积:686 平方米

  • 最大容量:458 个人

  • 最大宴会容量:400 个人

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柏林施维泽霍夫铂尔曼酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.7/5

7,228 评论

TripAdvisor 评级 4.5/5

4,235 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Good location, hot room

Tripadvisor 评级 4.0/5

rjvanijz2021 13/10/2021 经 TripAdvisor 认证的评论

Great location to explore Berlin. Hotel looks welcoming. Staff is okay. Nice breakfast. Rooms are fine, except of the temperature. Even with the "airco" on -3 and 2 rooms open, it still was way too hot.

Quick escape in a luxurious way

Tripadvisor 评级 5.0/5

kyriacosk619 17/09/2021 经 TripAdvisor 认证的评论

It was the first time that i visited this hotel in Berlin. It was my first trip after all the lockdowns and this exhausting situation with Covid19. So i needed something good. Something special. And I must say that with this hotel everything was perfect. The room was spacious and luxury, the staff was beyond friendly and helpful. I went there for 3 nights and i can say that it was everything that i needed for a small escape.

Dear kyriacosk619, we are very happy to read that you had a great stay with us and everything was perfect. I will pass your comments to the whole team. Looking forward to host you soon again. Best, Bianca

Business trip in corona times

Tripadvisor 评级 5.0/5

t_geppert Business - 15/01/2021 经 TripAdvisor 认证的评论

Top service as usual, even in these difficult corona times. The whole team was really careful about all the corona restrictions and they were still able to provide a first class service. Thank you for another great experience in your hotel.

THANK you for your loyalty and kind words! Looking forward welcoming you back soon! Your Team @ the pullman Schweizerhof Berlin

August 2020

Tripadvisor 评级 5.0/5

973stefan_ 10/08/2020 经 TripAdvisor 认证的评论

Good location by Tiergarten, fairly close to communciations of all kind. Rooms comfortable. Fixed breakfast is served at the table but is comprehensive and sideorders - bacon and eggs and so - is included. Due to corona the bar/rerstaurant has limited opening hours. With a big car you need to be careful - not to wide entrance/driveways.

Nothing to fault, but nothing special

Tripadvisor 评级 4.0/5

HM1982 Business - 25/01/2020 经 TripAdvisor 认证的评论

A totally smooth stay at this property. It certainly felt more functional than form-ey which I’m sure the marketing gurus would describe as ‘clean, minimal’ but in reality is more ‘clinical and characterless’. Staff were very friendly and sorted out one small issue with the wc very promptly. A little pricey for what it was and annoyed that Accor did not honour my best-rate guarantee because I found a cheaper rate for the same hotel that included breakfast on top after I booked with Accor directly.

First of all thank you for your feedback. We are happy that you had a lovely time in Berlin. Could you show us the cheaper rate for the same hotel that included breakfast? I would be happy to look into it. My e-mail address is: h5347-gr@accor.com Looking forward to hearing from you. With kind regards, Nina K. - Guest Relations Manager

Superb 5* experience in Berlin Zoo area

Tripadvisor 评级 5.0/5

Valdis_Riga Couples - 08/01/2020 经 TripAdvisor 认证的评论

We had an early arrival and miraculously the room was given with no extra fee. Fabulous stay and profesional staff at all levels we came accross with. Music channel on TV would be great to have though.

Thank you so much for your lovely feedback and your stay at Pullman Berlin Schweizerhof. Wonderful to know that you were able to enjoy every second at our hotel and you had an amazing time in Berlin. Please be informed that we do have radio channels on TV. We are looking forward to welcome you again at our hotel. With kind regards, Nina K. - Guest Relations Manager

Nice hotel

Tripadvisor 评级 4.0/5

CarolynM684 Couples - 30/12/2019 经 TripAdvisor 认证的评论

We stayed 4 nights in this hotel with our baby boy. We enjoyed our stay. The room is large enough. The breakfast was really good. Recommended when you are traveling with a kid. Their is also a swimming pool. Take notice the swimming pool close at 20.00 pm with a kid and without up to 22.00.

Dear Carolyn, thank you so much for your lovely feedback and the time you invested in. It is amazing that you had such a wonderful time in Berlin and at our hotel as well. I guess after a long busy day in Berlin our spa-area is the best way to relax :-) We are looking forward to welcome you again. With kind regards, Nina K. - Guest Relations Manager

Nice Hotel

Tripadvisor 评级 4.0/5

Wim K Couples - 23/12/2019 经 TripAdvisor 认证的评论

We stayed here during our visit of Berlin Location was great Room was comfortable Breakfast was great Dinner wasnt to good. When we were having a drink in the bar we asked for a table in the restaurant in 30 minutes time The restaurant manager said it was full ASt out qquestion if we could eat right now he said tes.... To our surprise the resaurant was just filled to max 30 % during our whole dinner.......not very guest friendly to us. The meal we ordered was tasteless In the bar i forgot my gloves, sadly they were completly disapperared. After all apleasant stay with some weird moments

Dear Wim, first of all thank you very much for your feedback and your time you invested in. I can understand your confusion regarding the service of our restaurant manager. Possibly it came to misunderstandings or guests who had reserved a table did not come. Unfortunately I am not able to figuered out what happened. Maybe you can text me under my e-mail: h5347-gr@accor.com with your details when you visited us. So I can get more informations from our restaurant manager. Please accept my sincerest apologies for any confusion. We are looking forward to welcome you again. With kind regards, Nina K. - Guest Relations Manager

Seating

Tripadvisor 评级 4.0/5

r0ba4 Couples - 15/12/2019 经 TripAdvisor 认证的评论

The available seating in the lobby, bar,and waiting area were to say the least, very poor and uncomfortable. This would undoubtably have had the affect on my recent stay to prevent me from giving the top rating of excellent. Unfortunate but that was really my only complaint.

Thank you for your feedback and your stay at Pullman Berlin Schweizerhof! First of all we are really happy that you enjoyed your time to the fullest. However I see your negative response as well.I'm sorry you do not like our lobby facilities and felt uncomfortable with it. Nevertheless I hope that you want to visit us again because the good things become first. With kind regards, Nina K. - Guest Relations Manager

挺好的

客户意见评级 5.0/5

匿名 商务住宿 - 05/11/2019 所有已确认评论

挺好的,我的皮鞋脱胶了,问了前台,前台提供胶水给我,非常感谢

Dear Mr. L., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Super and luxury stay but service need to improve

Tripadvisor 评级 4.0/5

jones1972 Friends getaway - 30/10/2019 经 TripAdvisor 认证的评论

Super breakfast. Fantastic spa/pool/sauna area. Luxury rooms. Bar service need to improve. Waiters are slow and not aware of guest around the bar. Check in and out is very slow and even the staff is kind and friendly the service take to long time (always only 1-2 counters open)

Dear Jones1972, thank you very much for your amazing feedback. We are so happy that you had such a lovely time in Berlin and especially at our hotel. However I see your negative response as well. Please be assured that we have starting from the first of December a new bar manager. I am quite sure he will improve the bar service from the beginning. We are looking forward to your next visit at our hotel. W With kind regards, Nina K. - Guest Relations Manager

So many things went wrong, however staff were amazing so torn on this hotel.

Tripadvisor 评级 2.0/5

duranddean Friends getaway - 07/10/2019 经 TripAdvisor 认证的评论

Let me start with the positives, the hotel itself was modern, nice, and the staff amazing, and also in a great location. Please note though that the concierge is outsourced and therefore the ease of dealing with them as a LeClub Platinum member is difficult. If I hadn't had called from the airport, we would've arrived with no car. Then they tried to charge twice, because the first flight was delayed and we missed our connecting flight. Even though I called to advise it was not actioned, and my check in was started with having to raise my voice for the hotel manager to come out and intervene. I will say this the staff always sorted the issues, however it felt like there was always issues to deal with, and for these reasons I would not choose this property again.

Dear duranddean, thank you very much for your feedback. Please let me express my sincerest apologies again about all your negative impressions you received. It is absolutely not our standard to settle situations like this. However please let me explain that it is true our concierge was outsourced however we resigned the contract and starting from now on our reception team hand over all concierge requests. Which means such a negative experience will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, Nina K. - Guest Relations Manager

Great Location - Great Hotel

Tripadvisor 评级 5.0/5

JonS-001 Business - 30/09/2019 经 TripAdvisor 认证的评论

This is a very good hotel with quality rooms and an especially talented kitchen. There is not a massive choice of food but it is near perfection. The staff are very, very helpful. The location is close to the centre and a few minutes walk from the zoo, and central shopping area. The ONLY downside of the hotel is that it sometimes gets busy with conventions. making the public areas quite loud.

Dear JonS-001, Wow! Thank you very much for your wonderful feedback. I am really happy that you had such a lovely time in Berlin and especially at our hotel. Wonderful to know that you really liked our kitchen! I am more than happy to share your amazing words with all my colleagues. Thank you! We are looking forward to your next visit. With kind regards, Nina K. - Guest Relations Manager

Great Hotel, full of wonderful art #Zoosana and helpful people

Tripadvisor 评级 5.0/5

Extraordinary533937 Couples - 24/08/2019 经 TripAdvisor 认证的评论

The Hotel is situated on Budapester Straße close to the Zoo & Aquarium and the Tiergarten you can walk to the Reichstag in a little over half an hour depending on how often you stop to admire the view. The rooms are fully serviced, immaculately clean, the Blend restaurant and bar are great for meeting friends or just watching life go by. The Pool, Sauna, Steam room, Ice bath, lounge and Gym are one of the best I’v seen in a hotel, again with first class staff, they also offer lots of massage/pedicures etc. Concierge/ Reception is available 24/7 The hotel is covered with art pieces and paintings, Breakfast has something for everyone and the friendly staff and the general ambiance of the hotel ensures we will be back next time we’re in Berlin.

Thank you for your wonderful feedback! I am happy that you had such a lovely time in berlin! Looking forward to your next stay :-) With kind regards, Nina S. - Guest Relations Manager

Irish review

Tripadvisor 评级 5.0/5

margiesheahan Family - 23/08/2019 经 TripAdvisor 认证的评论

Hotel was great , location excellent , staff helpful, rooms were great very clean, loved the Nespresso coffee it was delicious. Hotel Decor was very chic and modern. Would recommend to friends and family.

Dear margiesheahan, wow! Thank you for your feedback! I am really happy that you had a lovely time in berlin! We are looking forward to your next stay. With kind regards, Nina K. - Guest Relations Manager

Great Stay in a Great Hotel

Tripadvisor 评级 5.0/5

ryancampbell2019 Solo travel - 18/08/2019 经 TripAdvisor 认证的评论

Another fantastic stay at a Pullman Hotel for me in Berlin. As always the room was immaculate in both presentation, quality and cleanliness. I cannot recommend the Pullman enough for anyone that is planning a trip to Berlin.

Dear ryancampbell2019, wow! Your feedback is amazing! I am really happy that you had again a wonderful time in berlin and most of all at our hotel. Thank you for your comment! We look forward to your next stay. With kind regards, Nina S.

A most enjoyable stay

Tripadvisor 评级 5.0/5

Andyumpire Couples - 05/08/2019 经 TripAdvisor 认证的评论

We've stayed here a number of times in the past and have always had a good stay. We had a top-floor room overlooking the park - it was very clean and modern, and in the heatwave the air-conditioning worked really well, fortunately. Breakfast was included in our deal and was well-worth the money. Used the bar on a couple of evenings, including eating there on the last evening. Hotel is well-situated in the western part of the city and only a short bus ride from Tegel. The 200 bus stops just down the road and the Zoo Station is a short distance away. Staff were very helpful. Only downside was a problem with the TV. which meant it cut out after a few minutes, and was difficult to restart. However this was but a minor problem.

Dear Andyumpire, thank you a lot for your wonderful feedback. I am really happy that you had such a wonderful time again at our hotel and you were able to enjoy it. Most important for us is your feedback regarding our staff. I am so pleased that they did anew an amazing job and were able to convince you again. However I am so sorry for the inconvenience you had because of the TV issue. We look forward to your next stay. With kind regards, Nina S.

Almost perfect hotel experience

Tripadvisor 评级 5.0/5

OPP_lahti Couples - 24/07/2019 经 TripAdvisor 认证的评论

In this time me and my wife spend six nights in a premium room. We know this hotel very well and almost everything was same than in our earlier visits. However, renovation of lobby and bar areas with ZOO objects d’art and the use of German Bauhaus style elements was something new for my wife. She was positively surprised this modern look of public areas. Another change was better air quality of hotel room. The room itself was perfect for us. Excellent bed, TV, and bathroom. We had problems with coffee and tea-­making facility but household service fixed this problem rapidly. Otherwise we were more than happy with our room. Outside our room everything worked extremely well. We got message to Tegel airport that our room was already available during morning time. A start of of our holiday was promising and the following days were more than successful. Hotel Pullman gave us opportunity to enjoy Berlin in our own, hotel-orientated way. One of the best services was a magnificent breakfast with all those fresh and delicious items. And the staff was so friendly, helpful and professional. Thank you!

Thank you! We very much appreciate your comments regarding your stay at the Pullman Berlin Schweizerhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is really nice to know that we were able to fascinate your wife because of our hotel design! Our lobby design is quite new. We just renovated our public area 2017! Really good to know that we were able to impresse you. However more amazing is that you enjoyed our breakfast buffet a lot with all our fresh items. Hopefully you will come back soon to get more good breakfast again. I am so happy that you were so happy with our staff as well! Thank you! We hope your next visit will be as pleasant as the previous one. Sincerely, Nina S. - Guest Relations Manager

Great Stay

Tripadvisor 评级 5.0/5

244Andrea Business - 14/07/2019 经 TripAdvisor 认证的评论

From checking in to the quality of the room, my stay at the Pullman Berlin was excellent. I strongly recommend the hotel. The room was clean and pleasant with a lovely view. The hotel was also very well located. Excellent value.

Thank you very much! It sounds awesome and I am so happy to read your wonderful review. Thank you a lot for sharing your impressions. We look forward to your next stay with us. Best regards, Jessica Pullman Berlin Schweizerhof

Another very pleasant stay

Tripadvisor 评级 5.0/5

Waterheating Couples - 12/07/2019 经 TripAdvisor 认证的评论

Spent a long weekend , (Friday night to Tuesday morning) at the hotel. Very friendly staff, excellent room , fantastic pool. Only gripe is the cost of eating at the hotel . 17 euros for a continental breakfast is a bit steep so we followed the example of several other guests and frequented the coffe shop,opposite. Evening meal prices also steep but plenty of good restaurants nearby.

Thank you for your feedback. I am happy that you had such a great stay with us. We look forward to welcoming you back again.

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