柏林施维泽霍夫铂尔曼酒店

客户意见评级 (ALL 评级) 4.4/5 3,049 评论

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柏林施维泽霍夫铂尔曼酒店 - Image 1
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Budapester Str. 25, 10787 柏林, 德国

描述

酒店其他优惠

  • 位于动物园，距库尔弗斯腾仅几步之远

  • 整个酒店覆盖免费无线网络

  • 18 间可灵活调整的会议室，自然采光，部分带露台

  • 从停车场可直接进入酒店

  • 带泳池的健身和水疗休闲区

我们的客房

酒店位置

柏林施维泽霍夫铂尔曼酒店

Budapester Str. 25
10787 柏林
德国

GPS:52.506158, 13.343712

电话
传真 +49 30 26961000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

BLEND BERLIN KITCHEN AND BAR

BLEND 柏林厨房餐厅和酒吧从这座城市的种族融合中汲取灵感，体现着柏林大熔炉的精神：以创意手法呈现现代都市风味。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  3,049 评论

TripAdvisor 评级  4.5/5  4,482 评论

Convenient, comfortable, clean and classic

Tripadvisor 评级 5.0/5

Sally E 经 TripAdvisor 认证的评论

Love this hotel. It is so close to two stations so feels close to all that Berlin has to offer. The room was spacious and immaculate. I would have liked more towels and pillows than were provided but these were brought to the room quickly and without question.. breakfast is a buffet and caters for everyone. The choice is huge. A hot tip for any UK visitors - the teabags at breakfast aren't as good as the ones in the room so take a bag with you. The swimming pool is wonderful - quite big for a hotel pool, and in a lovely setting. I wish I'd had a sauna but ran out of time. There's also original art everywhere - FABULOUS!!!!!! Can't fault this place. The guys on reception are wonderful.

Dear Sally, We would like to thank you for this review about your experience in our hotel. We are thrilled you enjoyed your stay at Pullman Berlin Schweizerhof. It’s wonderful you found our rooms comfortable and appreciated the variety at breakfast. Our team takes pride in maintaining clean spaces, and we’re glad this contributed to your positive experience. We also value your recognition of our attentive staff. We regret any inconvenience with the amenities in your room and are pleased we could address them promptly. Regarding the selection at breakfast, our aim is to cater to diverse preferences, and we’ll consider your feedback as we refine our offerings. That said, we hope you had time to explore the nearby attractions, given our proximity to major transport links. It’s also great you enjoyed our pool and art collection, which add to the unique atmosphere we strive to create. We do hope to be able to welcome you back in the future. Kindest regards, Hotel Pullman Berlin Schweizerhof

Next time go to an adults only hotel

Tripadvisor 评级 3.0/5

Venture41826567945 经 TripAdvisor 认证的评论

Good stuff-Great location, staff lovely, restaurant food ok. Rooms warm and comfortable. Not so good Kids in steam room and sauna using it as a playground. Kids in swimwear in gym on treadmill supervised by parents in dressing gown. Website states spa treatments but no this is in another hotel. Had to ask for coffee machine , did not know expresso machine was available until a friend said they had one.

Dear Guest, Thank you for taking the time to review your recent stay. We are delighted that you found our location to be ideal and appreciated the warmth and professionalism of our team. It is also pleasing to know that our rooms provided the comfort you expected during your time in Berlin. That said, we sincerely regret that several aspects of your experience fell short of your expectations. We aim to maintain a serene environment in our wellness areas and are reviewing our policies to better align with guest needs. We also note your comments about the espresso machine and will ensure clearer communication about available amenities moving forward. Finally, we are grateful for your kind words about our staff and hope to have another opportunity to welcome you back, perhaps during a quieter period when you can fully enjoy our facilities. We hope to welcome you back again in the near future. Kind regards, Hotel Pullman Berlin Schweizerhof

Great hotel

Tripadvisor 评级 4.0/5

Bangkokram 经 TripAdvisor 认证的评论

Despite some of the reviews left, we found the Pullman to meet our expectations. Check in was very easy and the room was spacious and well set out for three adults. Breakfast was very busy but the quality of the food was first class. Our only issue was the quality of the WiFi, works well in the lobby but zero in our room. Good or bad, a decent WiFi is essential in today’s world and the quality cost the Pullman all 5 stars.

Dear Guest, Thank you for taking the time to review your recent stay. We are delighted your stay met expectations with smooth check-in and comfortable room setup for your group. Our spacious accommodations are designed for guest satisfaction, and we are grateful for your acknowledgment. That said, we regret the connectivity issue you encountered. While our high-speed WiFi covers all areas, we acknowledge signal strength can vary occasionally. Our team is available around the clock to assist with technical needs during stays. Nonetheless, we are thrilled you appreciated our central location near Tiergarten and Ku'damm. It is wonderful our breakfast quality and service standards contributed positively to your experience. We hope to welcome you back again in the near future. Kind regards, Hotel Pullman Berlin Schweizerhof

Good pool and room but frustrating WiFi issues

Tripadvisor 评级 3.0/5

lizl888 经 TripAdvisor 认证的评论

I was worried about the reviews and it’s true that the hotel is away from the main sites. It was 58 mins on the S Bahn from the airport. We enjoyed the pool and spa and we requested a room up high with views of the zoo. It was peaceful to sleep and after researching local places we had great breakfasts at Die Creme and Bean House. The hotel breakfast area in the hotel was very busy so we enjoyed eating out for breakfast. There was a lovely Christmas market close by, and we navigated the underground and S bags to to get to Charlottenburg Palace and The East Side Gallery. We also tried the ice bar, went to the zoo and booked a tour of the Reichstag building. Would recommend all these things. We were disappointed that the WiFi wasn’t working when we arrived and for 24 hours, not great when you have a teen and want to check in and book tours, so had to use data for both of us. After looking at the reviews I see it’s happened before so I really think as a 5 star hotel it’s bad to not have a back up for this and let your guest incur costs. Therefore taking in account the WiFi situation and location, I would look to stay elsewhere in Berlin next time.

Dear Lizl, We appreciate your feedback. We are pleased that you enjoyed our pool and spa facilities, and that your room provided peaceful rest with views of the zoo. Our team strives to create relaxing spaces that complement the vibrant energy of Berlin. We sincerely regret the inconvenience caused by the WiFi disruption during your arrival. We understand the frustration this caused, particularly when planning activities, and we are reviewing our network redundancies to ensure more reliable connectivity in the future. It is wonderful that you found nearby breakfast spots and the Christmas market to your liking. We appreciate your recommendations of local attractions and hope your explorations left you with memorable impressions of the city. We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards. Hotel Pullman Berlin Schweizerhof

Unforgettable meeting with bedbugs

Tripadvisor 评级 1.0/5

Getaway28287523783 经 TripAdvisor 认证的评论

I was bitten by bedbugs in this hotel - for the first time in my life (and I am a frequent traveller with wide geography of travel)! Never ever again.

Dear Guest, Thank you for taking the time to share your feedback. We are deeply sorry to learn about the concerns you encountered during your stay. Ensuring a clean and comfortable environment is our top priority, and we take reports of this nature very seriously. Our team has conducted a thorough inspection and has taken all necessary measures to address the situation promptly. We understand how disappointing this must have been and sincerely regret the inconvenience caused. Your feedback is invaluable, and we are committed to maintaining the highest standards to prevent such occurrences in the future. We hope that you will choose to revisit us. Best regards, Hotel Pullman Berlin Schweizerhof

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其他网络用户评价我们的酒店

  • 1,241 评论 8.8/10 位置
  • 1,895 评论 7/10 房间
  • 1,970 评论 8/10 服务
  • 130 评论 2.8/10 上网
  • 1,147 评论 8.4/10 早餐
  • 780 评论 5.8/10 清洁度
  • 615 评论 8.3/10 游泳池
  • 609 评论 6.5/10 运动休闲

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