柏林维滕贝格广场美居酒店(2016 年 11 月开业)

柏林维滕贝格广场美居酒店(2016 年 11 月开业) 4 星

客户意见评级 (ALL 评级) 4.7/5 2,635 评论

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酒店其他优惠

  • 安心悦界认证酒店

  • 183 间时尚现代的酒店客房

  • 毗邻 KaDeWe 百货公司,靠近 Ku'Damm 大道

  • 在酒店的所有区域享受时尚的生活风尚

  • 可直达公共交通站点(巴士和地铁)

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酒店位置

柏林维滕贝格广场美居酒店(2016 年 11 月开业)

Wittenbergplatz 3
10789 柏林
德国

GPS:52.501029, 13.342554

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概要
酒店内
  • 可供轮椅出入的酒店
  • 空调
  • 无限网络
  • 早餐
  • 酒吧

RELAX FOOD DRINKS AND YOU

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RELAX - Food, Drinks & You(好好放松 - 美食美酒与您相伴)。一切皆在名字中:坐下来,按照您的方式悠闲小酌,享用美食,静心工作。别忘了,放松会带来积极效果 - 为您带来灵感,催生卓越的想法、明智的决策和愉快的谈话。

我们的客房

美居柏林维滕贝格广场酒店设有 183 间无烟房,配有可调节的空调。可以选择标准房(约 22 平方米/237 平方英尺)或尊享房(约 25 平方米/269 平方英尺),其中一些还带有阳台。 所有客房均配有纯平电视,全天候提供免费无线网络,可在客房内烹制茶和咖啡。1 名 6 岁以下儿童可免费与父母同住 1 间客房。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  2,635 评论

TripAdvisor 评级  4.5/5  872 评论

Fancy, central hotel but….

Tripadvisor 评级 3.0/5

carolins359 家庭住宿 - 经 TripAdvisor 认证的评论

To be honest this is a really fancy hotel with nice and elegant rooms, tasty interior and really central BUT I expect more from a 4star hotel. They do not offer their guest free of charge parking or an airport shuttle. Guest have to park around the block in a parking house that charges 24 eur per day or you can try to find a legitimate parking spot in the neighborhood. If you come with flight you can take a taxi (40-80 eur) or take bus or tram but you have to be good informed how and which one to take. To be a such highly rated hotel I also expected much more service from the staff and definitely more friendliness! Let me say that the Berlin people are “special” but for my personal taste they should be less arrogant and teaching and from up above! I want to be welcomed with a wide smile and whatever question I asked I want to see that warm smile no matter how stupid my question is in there eyes. Breakfast was really good but very expensive with 21 eur per person. You don’t really eat for that amount. The hotel is lying directly beside the big KADEWE (Kaufhaus des Westens) and a big shopping street. Many restaurants around the corner so you don’t need to leave the area (but of course you should ) Although there is a lot of noise 24/7 the rooms were perfectly isolated so you could sleep save and sound and you could make the rooms totally dark. So good hotel but they have to work on the service

Dear carolins359, it was our pleasure to be your hosts in Berlin. Thank you also for your feedback here. We are happy to respond to it. We are sorry if you did not receive the kindness we are known for and we apologize for that. Unfortunately, we are not able to match your comment to a booking, so we do not know the date of your stay and cannot go into detail. The information that we do not have our own parking spaces can be found transparently on each booking page. Ideas and suggestions where to park can be obtained 24/7 from our team. We do not know of any hotel in the city center that offers free parking, as you would expect. This also applies to airport transfers. This is usually offered by hotels near the airport with little to no infrastructure in the area. If you expect this from a 4 star city hotel, you will probably be disappointed. Nevertheless, we are happy to be your hosts again in the future when a trip takes you to Berlin. You are invited to try our small and cheap croissant breakfast if the large buffet is too much for you. Kind regards from Berlin. H. Berg Hotelmanager

Excellent hotel

Tripadvisor 评级 5.0/5

Orly-Z Couples - 经 TripAdvisor 认证的评论

Excellent hotel, yet laid back atmosphere. Beautiful decor. Very attentive receptionists, - special thanks to the lady who helped us with instructions to the airport due to timetable changes because of maintenance. The room was very nice, comfortable and clean. The soap had a wonderful smell. Breakfast was very rich and varied: juice machine, yogurts, fruits, baked goods, cheeses, smoked fish, cold cuts, several types of bread, a big variety of tea brews, coffee etc We were really sorry we had to leave and hope to return again. Other practicalities: close to shopping venues, restaurants and public transportation.

Dear Orly-Z, thank you so much for staying in our hotel and for sharing your wonderful feedback here with other travelers. It would be our great pleasure to host you soon again. Greetings from Berlin. H. Berg -Hotelmanager-

The cost-benefit is not worth it, besides the problem with the receptionist “Steffen"

Tripadvisor 评级 1.0/5

mariosergiopr 家庭住宿 - 经 TripAdvisor 认证的评论

We really expected more from the hotel, especially considering the price. We know that it's worth emphasize that location was very good, next to the metro station and close to the bus stop. The cleaning service was really good and breakfast was excellent, and also the breakfast service team was great and kind. We checked in, on the evening of the 25th of October 2022, and we were warmly welcomed by the attendant Ammar who promptly helped us resolve an initial problem with our Wise bank card. But on 28th, around 8pm, we had the misfortune of being attended by the receptionist, called Steffen, who from the first contact treated us extremely rudely, with no patience, unwilling to help and insisting on speaking in German, a language we do not understand and he was aware of it, fact that we consider unacceptable for the service of an international hotel as Mercure hotel. Despite the other receptionists being attentive and dedicated, our evaluation score is really low due to the very unpleasant service of this employee (Steffen). This caused us great annoyance. We didn't expect this to happened on our vacation, making our entire stay in Berlin unpleasant.

Dear mariosergiopr, thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, H. Berg Hotelmanager

Fantastic hotel in great location

Tripadvisor 评级 5.0/5

gordonmH1458TO 经 TripAdvisor 认证的评论

Great location! Kudamm, KaDaWe, Tiergarten, Zoo all very very close or short walk. Queen bed with city view room on 7th floor fantastic - lovely view. Superb breakfast with many options! Very friendly and helpful staff at reception and at breakfast

Dear gordonmH1458TO, thank you so much for staying in our hotel and for sharing you wonderful feedback here with other travelers. We look forward to welcome you soon again. Greetings from Berlin. H. Berg -Hotelmanager-

We loved it !!

Tripadvisor 评级 5.0/5

theportyturd 家庭住宿 - 经 TripAdvisor 认证的评论

Really lovely hotel . Absolutely spotless room with windows that open and the option of air conditioning. We were a family of 3 with a 17 year old teenager- the room afforded plenty space and privacy . Highly recommend if you are looking for a family room with older teenagers. Wonderful kind staff who can’t do enough to help you. We wanted to walk everywhere and the location was slightly further from the main tourist attractions than we had anticipated. That said we loved the area around the hotel . Loads of cafes and restaurants and very pleasant for an evening stroll . We really enjoyed kamps across the road from the hotel for a very cheap but high quality breakfast. Also the Vietnamese restaurant Cao Cao is 5 mins way and is brilliant for an amazing and affordable meal . We will definitely recommend this hotel thanks to the brilliant staff .

Dear theportyturd, and we love your feedback. Thank you so much for staying in our hotel and for sharing this wonderful review here at Tripadvisor with other travelers. It would be our kind pleasure to welcome you soon again. Greetings from Berlin. H. Berg -Hotelmanager-

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其他网络用户评价我们的酒店

  • 1,287 评论 9.6/10 位置
  • 1,414 评论 8.1/10 房间
  • 1,396 评论 9/10 服务
  • 25 评论 7.7/10 上网
  • 806 评论 8.7/10 早餐
  • 558 评论 8.2/10 清洁度
  • 441 评论 9.5/10 氛围
  • 218 评论 7.9/10 设施

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