ibis Мельбурн Центр 3,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 3 087

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399 Little Lonsdale Street, 3000 Мельбурн, Австралия

Описание

Особенности отеля

  • В центре города, бесплатный трамвай для Вашего удобства.

  • Сертификат ALLSAFE, круглосуточная регистрация, бесплатный WIFI.

  • Кафе, ресторан и бар в отеле, а также большое разнообразие кафе и ресторанов поблизости.

  • Доступные, со вкусом обставленные номера разного уровня комфорта со всей необходимой техникой.

  • Доступ к роскошным услугам для гостей 4,5-звездочного отеля Novotel по бюджетным ценам.

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Расположение отеля

ibis Мельбурн Центр

399 Little Lonsdale Street
3000 Мельбурн
Австралия

GPS:-37.81192, 144.96009

Телефон
Факс +61 3 9929 8858

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

PRETTY BOY BAR & RESTAURANT

Serving you delicious, classic dishes in the same iconic setting; every dish is hand-picked to ensure you have the best experiences that heightens all the sensations.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 3 087

Рейтинг TripAdvisor  4.3/5  Отзывов: 315

Perfect base for solo travellers to explore Melbourne!

Примечание: Tripadvisor 5.0/5

kuhhllaire Реальные отзывы TripAdvisor

This is a great base for exploring the city. The compact double room is the perfect size for a solo traveller and my room was modern and very clean. But the highlight is definitely the amazing location — the entrance is literally a minute’s walk from Hardware Lane and 5 mins from Melb Central! Great value for money as well. Will definitely stay here again when I’m next in town!

Good value for money but not enough staff available

Примечание: Tripadvisor 3.0/5

Matt G Реальные отзывы TripAdvisor

I’ve stayed here a few times and find it good value for money, given the central location in Melbourne. The rooms are compact but clean and functional. I don’t like that the hotel pushes you to check in with self-service kiosks that do not recognise any of your Accor status benefits or provide any information about the hotel. For example, I have Platinum Accor status which includes breakfast, but the check-in kiosk asked if I wanted to add breakfast for $50. At the time I checked in, there was only one staff member working at the neighbouring Novotel reception and a very long line. The ALL priority checkin desk was unattended. This isn’t really enough staff. Finally, the hotel sends you a WhatsApp message after you check in and out which seems like a personal message from a human, as it says “I hope your check-in went smoothly. It is great to have you with us at Ibis Melbourne Central. How is everything with your room? …” But when I replied to this message with a question, I got no reply. Perhaps the hotel should make it clearer that this message comes from a bot if that’s the case.

I have stayed here at least 20 times. Simple, clean, modern room. If you don’t mind it small, go for it!

Примечание: Tripadvisor 4.0/5

James2727 Реальные отзывы TripAdvisor

I have stayed here at least 20 times. Simple, clean, modern room. If you don’t mind it small, go for it! Central location. Great restaurant

Avoid

Примечание: Tripadvisor 1.0/5

V2885JXkevinh Реальные отзывы TripAdvisor

Our room had no reasonable provision for luggage. It had a small area that also had a ironing board in it. They came and took the board when I asked but it was still to small for a small checked bag. See the pics. It had 2 drawers. I was deep and 3/4 full of safe. The other was on the floor and shallow. But that's ok, because there wasn't anywhere to put an empty suitcase. We were on a 6 week trip so we each had 1 checked size and 1 backpack. We couldn't even place the bags under the bed because it had a solid base. The shower was terrible due to constantly changing temperatures and the overhead shower head meant you couldn't get away from it. Im a Marine. I like order and hate disorder. Our room couldn't be organized. We had 2 rooms. 1 was for a friend. They didn't even clean her room 1 day. And another day she had to leave while it was cleaned. This hotel was poorly designed and engineered. Who designs a hotel room with out making provisions for suitcases? The bed was good and the staff friendly. That was its only good points.

Dear Kevin, Thank you for taking the time to share your experience with us. We truly appreciate your honest and detailed feedback, and we're sorry to hear that your stay did not meet your expectations. We understand how important practical storage solutions are, especially for guests on extended trips, and we regret that the room design did not accommodate your luggage needs. Your comments regarding the lack of space for bags, the limited drawer configuration, and the bed design have been noted and will be shared with our design and operations teams for future consideration. We also apologize for the inconvenience caused by the shower's inconsistent temperature and the housekeeping issues your friend experienced. This is certainly not the level of service we strive to deliver, and we will be reviewing this with our team to prevent similar occurrences. On a positive note, we’re pleased to hear you found the bed comfortable and appreciated the friendliness of our staff. Guest comfort and satisfaction are very important to us, and your feedback helps us identify where we can do better. Thank you again for your valuable input. Should you consider staying with us again, we would be happy to assist in finding a room configuration that better suits your needs. Sincerely, Craig Kelmar General Manager Novotel Melbourne Central Ibis Melbourne Central

Made my Stay!!!

Примечание: Tripadvisor 5.0/5

Dean_Cer Реальные отзывы TripAdvisor

Another incredible stay at this perfectly located and affordable Melbourne establishment. Just about everything you need with exceptional customer and loyality recognition. Spectacular in house dining at the Pretty Boy restaurant and bar and equally fantastic morning breakfast buffet. Ibis rooms are cozy but very functional, comfy beds wonderful pillows and absolutely spotless. Cudos to housekeeping. The Ibis Novotel Melbourne Central punches above its weight in service delivery and literally a stones throw to the heart of Melbourne prime shopping, markets and business precincts. I love this hotel and the team members are welcoming, helpful and professional and so I can highly highly recommend a stay without hesitation in either the Ibis or Novotel rooms. See you all soon and thank you for making my stay!

Dear Dean, Thank you so much for your incredible review! We're absolutely thrilled to hear that you had another wonderful stay with us. It's always a pleasure to welcome back loyal guests like yourself, and we're so pleased that you continue to enjoy our location, service, and the comfort of our ibis and Novotel rooms. Your kind words about our team, housekeeping, and dining experiences at Pretty Boy restaurant and the breakfast buffet mean a great deal to us. We'll be sure to pass along your kudos to the entire team, especially our hardworking housekeeping staff who take great pride in delivering spotless rooms and a comfortable stay. Thank you again for your high recommendation. We can’t wait to welcome you back soon! Sincerely, Craig Kelmar General Manager Novotel Melbourne Central Ibis Melbourne Central

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Другие интернет-пользователи оценили наш отель

  • 2 028 Отзывов 9.6/10 Расположение
  • 2 374 Отзывов 6.6/10 Номер
  • 1 925 Отзывов 8.4/10 Сервис
  • 33 Отзывов 5.5/10 Интернет
  • 1 227 Отзывов 4.6/10 Комфорт
  • 1 036 Отзывов 8.3/10 Чистота
  • 490 Отзывов 8.7/10 Завтрак
  • 323 Отзывов 8.4/10 Атмосфера

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