ibis Мельбурн Центр 3,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 3 269

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399 Little Lonsdale Street, 3000 Мельбурн, Австралия

Описание

Особенности отеля

  • В центре города, бесплатный трамвай для Вашего удобства.

  • Сертификат ALLSAFE, круглосуточная регистрация, бесплатный WIFI.

  • Кафе, ресторан и бар в отеле, а также большое разнообразие кафе и ресторанов поблизости.

  • Доступные, со вкусом обставленные номера разного уровня комфорта со всей необходимой техникой.

  • Доступ к роскошным услугам для гостей 4,5-звездочного отеля Novotel по бюджетным ценам.

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Расположение отеля

ibis Мельбурн Центр

399 Little Lonsdale Street
3000 Мельбурн
Австралия

GPS:-37.81192, 144.96009

Телефон
Факс +61 3 9929 8858

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

PRETTY BOY BAR & RESTAURANT

Serving you delicious, classic dishes in the same iconic setting; every dish is hand-picked to ensure you have the best experiences that heightens all the sensations.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 3 269

Рейтинг TripAdvisor  4.3/5  Отзывов: 307

Security issues

Примечание: Tripadvisor 2.0/5

Xudose Couples - Реальные отзывы TripAdvisor

The hotel is clean and in an ideal location for a base to explore. The only major issue was that someone entered our room whilst we were asleep because they were confused what room they were in and were given another key which let them in our room! The duty manager has apologised and offered a meal in the restaurant ( which we haven't taken up ). This should not happen under ANY circumstance security and safety should be paramount!

Great location for stay but rooms are small

Примечание: Tripadvisor 4.0/5

hemanth201190 Реальные отзывы TripAdvisor

We stayed at ibis melbourne central for 5 nights around Christmas in December 2024. Overall it was a great experience. The location of the hotel is very convenient and close to downtown shopping and dining streets as well as train/subway/tram stations. The area was quite safe and we felt comfortable even when returning at 2 am in the night. The hotel staff and concierge were very polite and helpful. There is a cafe at the ground floor of the hotel. The quality of food is great and this is a good place for breakfast every day. While the hotel is convenient and clean, we found the room to be a bit small. From the pictures, we did not expect it to be this small. It was quite cramped for two people even though we had one suitcase per person. The shower area is very cramped as well. Overall, the location was excellent, the stay was good, but we felt that the rooms were more suitable for business travelers than families.

Not good

Примечание: Tripadvisor 1.0/5

Navigate50480519560 Реальные отзывы TripAdvisor

Scammed by the concierge. Uber app was $10 to destination but no connectivity. Ask at concierge desk for a cab and told it would be the same price. 2 blocks to station and $30 charged for a unmarked car( no cab) Called and queries but told "she is new". Total scam! Imagine how much they are making per day doing this to travellers. Disgusting!

Very disappointing experience with stolen money

Примечание: Tripadvisor 1.0/5

BarbaraDelprete Реальные отзывы TripAdvisor

My experience at the Ibis Central in Melbourne was far from what you’d expect from a four-star hotel. Here's why: • Not a Four-Star Standard: The amenities and services provided were far below the expectations for a four-star rating. • Towels: Only two large towels for the shower and two tiny hand towels were provided—no face towels at all. • Cleanliness: The bed sheets were never changed during my five-day stay, and the bed was made so poorly it felt unprofessional. • Room Size: The room was a cramped 13 square meters, with no surface to place belongings. I had to use the ironing board as a makeshift shelf. • Misleading Photos: The booking sites show photos of larger rooms (18 square meters). Be careful to check which room you’re actually booking. • Minibar: The minibar was completely empty. • Elevator Issues: The elevator worked sporadically—one time out of ten. Even worse, pressing the help button repeatedly yielded no response from staff. • Breakfast: The takeaway breakfast was extremely poor—a juice box, a milk carton, and some cereal. The buffet breakfast was far from what you’d expect in a four-star hotel restaurant. • Double Charges: The hotel charged my card twice for “card authorization” fees (nearly $12 in total), which were supposed to be refunded at checkout. Despite paying the full amount with another card, the fees were never returned to my account. Overall, this hotel does not live up to its four-star rating. I cannot recommend it, as the experience was disappointing and frustrating on multiple levels.

Dear Barbara Delprete Thank you for taking the time to tell us about your experience at the Ibis Melbourne Central. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies and do appreciate your detailed feedback so we can action and improve accordingly. At Ibis Melbourne Central, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us and reviewing all areas of concern and with what is also detailed on the online travel agent which you booked through as well, as we never want any guests to feel what's online is different to what they experience when at the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and endeavor to win back your faith. Sincerely, Craig Kelmar Novotel Ibis Melbourne Central

Terrible service

Примечание: Tripadvisor 1.0/5

433witsaruts Solo travel - Реальные отзывы TripAdvisor

This is the first and last time I come to this hotel. I have booked a room for me to rest and have an important job interview. I have been informed in the system that I will stay late. I arrived at the hotel at one o'clock and stood in front of me. The hotel has one employee. Asian, probably Indian. The face is not smiling. I looked at her, a friend who said I came to check in. Jae received a passive response. Until now, it's 2 a.m. I haven't entered the room and sat and waited. It was a waste of my time and lost the most feelings since I've ever met.

Dear 433witsaruts Thank you for taking the time to tell us about your experience at the Ibis Melbourne Central. I am sorry that your experience did not meet your expectations and please allow me to express my apologies and do understand your concerns on check in, however please note that all guests must produce valid ID that matches the booking made. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and endeavor to win back your faith. Sincerely, Craig Kelmar Novotel Ibis Melbourne Central

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 2 115 Отзывов 9.6/10 Расположение
  • 2 540 Отзывов 6.8/10 Номер
  • 2 133 Отзывов 8.6/10 Сервис
  • 38 Отзывов 7.7/10 Интернет
  • 1 313 Отзывов 4.8/10 Комфорт
  • 1 100 Отзывов 8.8/10 Чистота
  • 557 Отзывов 8.7/10 Завтрак
  • 384 Отзывов 8.1/10 Еда

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