Pullman Мельбурн Центр города 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 3 640

Гарантия
лучшей цены
Pullman Мельбурн Центр города - Image 1
Pullman Мельбурн Центр города - Image 2
Pullman Мельбурн Центр города - Image 3
Pullman Мельбурн Центр города - Image 4
195 Swanston Street, 3000 МЕЛЬБУРН, Австралия

Описание

Особенности отеля

  • Идеальное место для работы и отдыха в центре Мельбурна.

  • Лучшие рестораны и магазины Мельбурна - рядом с отелем. Городу есть, чем удивить!

  • В отеле 204 просторных номера с продуманным дизайном, отражающих креативный дух Мельбурна.

  • В зонах отдыха Club Lounge и Room 1954 на 15-м этаже открываются потрясающие виды.

  • Полностью оборудованный современный спортзал

Наши номера

Take advantage of our Flight + Hotel offers

Discover
Discover

Расположение отеля

Pullman Мельбурн Центр города

195 Swanston Street
3000 МЕЛЬБУРН
Австралия

GPS:-37.812876, 144.96526

Телефон
Факс +61 3 9663 4711

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.3/5  Отзывов: 3 640

Рейтинг TripAdvisor  4.0/5  Отзывов: 241

Horrible horrible receptionist , Sophie

Примечание: Tripadvisor 1.0/5

Tu V Реальные отзывы TripAdvisor

Rude receptionist: Ms Sophie. We were standing in front of her for awhile and she didn’t look at us and later on she responded: I’m on the phone and busy with very cold face Horrible service…receptionist is the face of the business but she ruin it all I can’t believe this can be happened at 5 star hotel. No training, bad manner and rude. This is the 2nd time here and also would be the last

Always an impressive stay at the Pullman Melbourne City Central

Примечание: Tripadvisor 5.0/5

Peter L Couples - Реальные отзывы TripAdvisor

It has been almost eleven months since our last stay at this lovely hotel. Once again it is the staff who made our stay so pleasant and enjoyable. The executive lounge always excels as it did once again this visit. The lovely Waralee, made us so welcome, advising us of the new dining options in the lounge on Sundays and Mondays along with the offerings from Blossoms bar On the floor below. We were so grateful to Waralee for also making sure that my wife, who is a coeliac, had some excellent offerings during cocktail hour to go with her glass of wine. The hot and cold food offerings were very generous and well presented along with being very flavoursome. We had read on earlier postings that some guests were disappointed that there was now only a selection of wines and soft drinks available. We thought the wine offered in the lounge was very generous and saw no reason for complaint. It is disappointing that some guests find fault in what is kindly and generously provided in the lounges, it should be noted that there are only three lounge offerings in Melbourne for platinum members of ACCOR. The Pullman on the Park and Sofitel on Collins street being the other two from my understanding. Breakfast in the lounge was as we remember. With a varied menu offering both a buffet and a la carte menu selection where even Tattinger champagne is available. Once again it was the wonderful warm welcome from staff that made our time so enjoyable during breakfast. We were met by Ralph who remembered us from our earlier stays and went out of his way to make sure we had all we needed. He is such a kind gentleman! This is an excellent hotel. Even during the busiest times of the year, such as during our current stay in January, in the midst of the Australian Open, our welcome at reception and in the hotel proper, we could not have been made more welcoming. During our stay the hotel was fully booked and yet we felt that our custom was appreciated and valued. Our room was very comfortable and the hotel being full we had no expectation of an upgrade as diamond members of ACCOR. Nor did it matter. Our room was excellent. The bed comfortable, the bathroom large and perfect for our needs. Tea and coffee making facilities are available and a fully stocked fridge and mini bar on offer if required. Thank you must also go to the management who checked in on us prior to arrival and during our stay to let us know they were available should we need anything. The gift on arrival was appreciated but never an expectation from us. Thank you! As you can see we are very pleased to have returned to the Pullman Melbourne City Central and can only encourage others to take criticisms in reviews with some care. The hotel seems to have received some less than positive reviews for adjusting the lounge offerings in the evenings, which we felt were unjustified during our stay, where we were more than happy to have the opportunity for a quiet drink overlooking the city of Melbourne whilst also enjoying the warm and cold food offerings so generously provided. We will be returning and so pleased to have taken less positive reviews with a grain of salt. This is an excellently located hotel where the entire team are clearly working hard to make their guests comfortable. We for one are grateful.

Dear peter L, Thank you so much for your detailed and thoughtful feedback. We're delighted to hear that you had another enjoyable stay with us, and it's wonderful to know that our staff, especially Waralee and Ralph, helped make your experience so memorable. We truly appreciate your kind words and your understanding regarding the lounge offerings. It's always a pleasure to have loyal guests like you, and we're thrilled that you enjoyed your time with us despite the busy season. We look forward to welcoming you back again soon. Best regards, Alex Mihardja Executive Assistant

City Break

Примечание: Tripadvisor 5.0/5

Excursion275630 Couples - Реальные отзывы TripAdvisor

We enjoy staying at Pullman city centre as in a great location, always book executive lounge as the staff service and food excellent, lucky to receive upgrade also, only disappointment we were charged for a bottle of wine we did not drink but this cost was refunded so all good.

Dear Excursion275630, Thank you for sharing your feedback. We're thrilled to hear you enjoyed our location and the service at the Executive Lounge. We apologize for the billing error, but we're glad it was promptly resolved. We look forward to welcoming you back for your next stay. Best regards, Alex Mihardja Executive Assistant

Room would have been good if the air con worked properly...

Примечание: Tripadvisor 2.0/5

chbchb Реальные отзывы TripAdvisor

The Pullman Melbourne City Centre is well located right in the centre of shopping and many eateries. Our room was spacious and fit 2 queen beds and thankfully we were positioned away from the road so noise wasn't an issue. I'm leaving 2 stars because the air con in the room kept playing up by turning on and off, think every minute or two.. and on the very last night - every 10 seconds. This meant clicking noises and the light on the display flashing on and off continually, not to mention the room being stuffy. For us, a hotel is for sleeping in and for that it didn't do a good job. We mentioned it to reception during the morning as we were heading out and they said they'd send someone to take a look. When we got back at night time the issue was still there and we're not sure anyone even came to take a look. Called up reception and they said they'd send someone, but we waited an hour and no one came. I tried calling again but no pick up and just gave up as it was already past midnight and my daughter needed to sleep. For reference this is room 617 - so if anyone gets that room, make sure they check the air con straight away and complain if its faulty.

Dear chbchb, Thank you for your feedback. We're glad to hear that you enjoyed our location and spacious room. We sincerely apologize for the issues with the air conditioning and the lack of follow-up from our team. Your experience does not meet the standard we aim to provide, and we will ensure that this is addressed with our maintenance team. We truly appreciate you bringing this to our attention and hope to have the opportunity to provide a better stay in the future. Best regards, Alex Mihardja Executive Assistant

Great location for eating and Shopping

Примечание: Tripadvisor 5.0/5

Nanette W Реальные отзывы TripAdvisor

The Pullman is in a great location, right on the corner of Little Bourke St. and Swanson St. You can easily walk to any inner city location or hop on a tram if you’re tired. The hotel was clean and comfortable and the staff were friendly. Shout out to Felicia and Cindy in the breakfast room for their extra friendly greeting each morning. The food was very good with lots of variety from the a la carte menu. The rooms were a good size with very comfortable beds and big showers. I would only take a point off for the rooftop bar. It had no atmosphere and played the most annoying repetitive beat continuously.

Dear 846nanettew, Thank you for your wonderful feedback. We’re delighted to hear you enjoyed the central location, comfortable rooms, and friendly service from Felicia and Cindy. We also appreciate your input on the rooftop bar and will consider it for future improvements. We hope to welcome you back soon. Best regards, Alex Mihardja Executive Assistant

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 618 Отзывов 9.4/10 Расположение
  • 1 954 Отзывов 7.6/10 Номер
  • 1 908 Отзывов 7.1/10 Сервис
  • 24 Отзывов 4.5/10 Интернет
  • 637 Отзывов 7.2/10 Чистота
  • 626 Отзывов 7.3/10 Удобства
  • 557 Отзывов 8.5/10 Атмосфера
  • 466 Отзывов 7.7/10 Завтрак

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе Мельбурн

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.