Pullman Мельбурн Центр города 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 3 489

Гарантия
лучшей цены
Pullman Мельбурн Центр города - Image 1
Pullman Мельбурн Центр города - Image 2
Pullman Мельбурн Центр города - Image 3
Pullman Мельбурн Центр города - Image 4
195 Swanston Street, 3000 МЕЛЬБУРН, Австралия

Описание

Особенности отеля

  • Идеальное место для работы и отдыха в центре Мельбурна.

  • Лучшие рестораны и магазины Мельбурна - рядом с отелем. Городу есть, чем удивить!

  • В отеле 204 просторных номера с продуманным дизайном, отражающих креативный дух Мельбурна.

  • В зонах отдыха Club Lounge и Room 1954 на 15-м этаже открываются потрясающие виды.

  • Полностью оборудованный современный спортзал

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Расположение отеля

Pullman Мельбурн Центр города

195 Swanston Street
3000 МЕЛЬБУРН
Австралия

GPS:-37.812876, 144.96526

Телефон
Факс +61 3 9663 4711

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 3 489

Рейтинг TripAdvisor  4.0/5  Отзывов: 231

Сертификат качества 2023

Great stay .

Примечание: Tripadvisor 5.0/5

oksanag529 Семьи - Реальные отзывы TripAdvisor

Having read some mixed reviews about this hotel I was initially skeptical however from the moment I entered I have been blown away by the service and friendliness of staff especially Kalil who went above and beyond to make our stay incredible. Great location next to the all shops. Room nice and clean. Great lounge with cozy atmosphere. Nice breakfast and good canapés in the evening. Will be definitely visiting again.

Dear Oksanag529, Thank you for your wonderful feedback. We're thrilled to hear you had such a great stay and that Kalil made your experience exceptional. It's fantastic that you enjoyed our central location, clean rooms, and the cozy lounge atmosphere. We look forward to welcoming you back for another memorable visit. Best regards, Alex Mihardja Executive Assistant

Terrible service

Примечание: Tripadvisor 1.0/5

Shivvy775 Семьи - Реальные отзывы TripAdvisor

No free breakfast for Accor members. We were waiting 5 hours to check in and other people that came later were able to check in if you had an Asian background.

Hi Shivvy775, Thank you for your feedback, and we sincerely apologize for the wait during your check-in. We understand how frustrating this must have been. Please note that complimentary breakfast is offered to Accor Platinum members and above. As for the room availability, we regret that the room booked for you wasn't ready at the time, and we’ll work to improve our efficiency moving forward. We value your feedback. Regards, Alex Mihardja Executive Assistant

Great hotel in the heart of Melbourne

Примечание: Tripadvisor 4.0/5

906alvaror Деловые путешественники - Реальные отзывы TripAdvisor

Overall this is one of the best pullmans I have stayed in Australia. Check in and checkout through the machine was absolutely beautiful and super user friendly! The room was quite comfortable, and the amenities were lovely! Breakfast was quite simple for a continental breakfast at the cost of 25 dollars. Gym was excellent! A fully equipped gym ! Location can be a bit of a controversial point I’d say. I found it to be quite busy the area and to get an uber to and from just added a small layer of stress. Happy to come back to this hotel! Had a great experience overall!

Dear 906alvaror, Thank you for your wonderful feedback. We're thrilled to hear you enjoyed your stay and found our check-in process user-friendly. We're also glad you liked the comfortable room and our fully equipped gym. We appreciate your comments on the breakfast value and location, and we look forward to welcoming you back for another great experience. Best regards, Alex Mihardja Executive Assistant

could be a great experience and hotel

Примечание: Tripadvisor 3.0/5

jazzrix Реальные отзывы TripAdvisor

The hotel itself is a fantastic place to stay, with a perfect location that you couldn’t ask for more. The bars and restaurants on-site are excellent too. We booked six rooms for five days—four superior rooms and two premium executive rooms—and they were all modern, clean, and very comfortable. The breakfast included in our stay was really good and definitely worth it. Some of our group even used the gym and found it well-equipped. Unfortunately, the check-in and check-out experience was a letdown. The front desk staff seemed unsure and struggled to resolve issues, which really detracted from our overall experience. I would have rated the hotel a 5/5, but this was a significant issue, and we weren’t the only guests facing difficulties during our stay. If you’re looking for a great hotel, this is a solid choice. Just be prepared for potential frustration with the check-in and check-out process. I’d recommend they invest in staff training, as it would greatly enhance the guest experience and improve their ratings.

Dear jazzrix, Thank you for your detailed feedback. We’re delighted to hear you enjoyed our location, modern rooms, and amenities, including the breakfast and gym. However, we sincerely apologize for the challenges you faced during check-in and check-out. Your suggestions regarding staff training are valuable, and we will address this to enhance our guest experience. We hope to have the opportunity to welcome you back in the future. Best regards, Alex Mihardja Executive Assistant

Engaging Staff; Limited Dining Options; Upgraded Room improved our stay

Примечание: Tripadvisor 3.0/5

Peter A Реальные отзывы TripAdvisor

We arrived from an evening flight and Reception advised the hotel was fully booked with only offering L2 with unattractive ground views for our week's stay. No engagement and no concierge. Fortunately the next morning Allen (Duty Manager) acknowledged our long-standing AccorPlus status and relocated us to L10 with attractive views and usual welcome drink offerings. Staff were friendly and helpful during our stay including Eva's (especially Cyndi) and Blossum's dining, although the menus were very limited and not to usual Pullman standard, having to rely on Bar service. Great location and comfortable experience with v.g. lighting. Overall did not match other Pullman global experiences.

Dear 821PeterA, Thank you for your feedback. We’re glad to hear that Allen and our team were able to enhance your stay by relocating you to a room with better views and providing friendly service. However, we apologize for the limited dining options and any shortcomings you experienced compared to our usual standards. Your comments are valuable, and we will work to improve the dining experience. We hope to welcome you back in the near future. Best regards, Alex Mihardja Executive Assistant

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 552 Отзывов 9.4/10 Расположение
  • 1 858 Отзывов 7.8/10 Номер
  • 1 839 Отзывов 7/10 Сервис
  • 27 Отзывов 4.9/10 Интернет
  • 597 Отзывов 7.1/10 Удобства
  • 592 Отзывов 7.4/10 Чистота
  • 542 Отзывов 8.5/10 Атмосфера
  • 428 Отзывов 7.6/10 Завтрак

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