Mercure Велкам Мельбурн 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 4 603

Гарантия
лучшей цены
Mercure Велкам Мельбурн - Image 1
Mercure Велкам Мельбурн - Image 2
Mercure Велкам Мельбурн - Image 3
Mercure Велкам Мельбурн - Image 4
265 Little Bourke Street, 3000 МЕЛЬБУРН, Австралия

Описание

Особенности отеля

В отеле Mercure Велкам Мельбурн есть все необходимые удобства, чтобы гости почувствовали себя как дома: WIFI на всей территории отеля, услуги химчистки, условия для гостей с ограниченной подвижностью, платные услуги няни и обмен валют.

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Расположение отеля

Mercure Велкам Мельбурн

265 Little Bourke Street
3000 МЕЛЬБУРН
Австралия

GPS:-37.812801, 144.964508

Телефон
Факс +61 3 9639 0555

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 4 603

Рейтинг TripAdvisor  3.5/5  Отзывов: 4 927

Location good - hotel a bit tired.

Примечание: Tripadvisor 3.0/5

marklarge Реальные отзывы TripAdvisor

The location is good - just behind DJ's and very central. But over all this is an average hotel that is now past its sell by date. Interiors are dated and a bit random. Not what I'd expect for the price given we've done better in Melbourne. At least our room was quiet.. aside from the aircon which sounded like a turboprop aircraft. Not sure we will be back again.

Dear Marklarge, Thank you for your honest feedback. While we're glad you appreciated our central location and a quiet room, we're sorry to hear that some aspects didn't meet your expectations. We hope to welcome you back in the future. Best regards, Alex Mihardja Executive Assistant

Great location but noisy

Примечание: Tripadvisor 3.0/5

VeronicaS710 Solo travel - Реальные отзывы TripAdvisor

Positive notes - Friendly and helpful staff - Great location Critical notes - The rooms are not sound proof, i recomend bringing earplugs and eyeshades - I stayed 3 nights, they only clean the rooms every 3 nights. I wish they cleaned every other night. - My room had a window, but my view was a concrete wall

Dear VeronicaS710, Thank you for your feedback. We're glad to hear you enjoyed our location and found the staff friendly and helpful. We appreciate your comments about noise and housekeeping and will take them into consideration for improvement. We hope to welcome you back for a better experience. Best regards, Alex Mihardja Executive Assistant

Carol from Brisbane

Примечание: Tripadvisor 4.0/5

Chooky40 Couples - Реальные отзывы TripAdvisor

Breakfast was very good. Location excellent so close to shopping, China Town Victoria Market. Value excellent.Sleep quality was very good. Some problems with cleaning of rooms as short staff but spoke to Assistant Manager and all worked out fine. No acknowledgement of being Platinum very disappointed as only been platinum short time and never had anything connected to it given to me.

Dear Chooky40, Thank you for your feedback, Carol. We're thrilled you enjoyed the breakfast and our excellent location. We apologize for the cleaning issues and the oversight regarding your Platinum status. Your comments will help us improve, and we hope to welcome you back for a more seamless experience in the future. Best regards, Alex Mihardja Executive Assistant

Hotel of choice when we visit Melbourne for a show.

Примечание: Tripadvisor 5.0/5

Peter F Couples - Реальные отзывы TripAdvisor

Arrived early at 11-30 am. for a 1-00pm theatre show, due to country trains schedules. I was unable to request an early check in over the phone a few days before, but our room was available, which is always a big stress relief and an easy start to the stay. Complimentary drinks and a late check out always means we use this brand in Sydney and in Melbourne.

Dear peter F, Thank you for your kind words. We're delighted to hear that you chose us for your Melbourne stay and that we could accommodate your early check-in. It’s great to know our complimentary drinks and late check-out added to your experience. We look forward to welcoming you back for your next show in Melbourne. Best regards, Alex Mihardja Executive Assistant

If you like the sound of toilet water over head and tiny showers you’ll love it here.

Примечание: Tripadvisor 2.0/5

sharnster73 Семьи - Реальные отзывы TripAdvisor

Location is excellent, breakfast was pretty good, bed was comfortable but the lack of sound proofing was not good enough for a hotel charging almost $300 a night. The water pipes are bolted to the popcorn concreted ceiling so the sound of our upstairs neighbour toilet water being flushed numerous times around 1am made it sound like we were about to get a shower. Idiots staying in the hotel also have no respect for others with kids running the halls at 6:30am on the weekend and yelling at each other whilst waiting for the elevator that take an eternity. The street night is loud too. Bathroom didn’t have hand soap at the basin and the shower is so small there are plenty of larger adults that would struggle to fit in there, the bathroom was on par with the tiny bathrooms in Japan. I’d find somewhere else to stay, I certainly don’t wish to come back, there’s got to be better ones.

Dear sharnster73, Thank you for your feedback. We’re glad you enjoyed the location, breakfast, and comfortable bed. However, we apologize for the noise disruptions and issues you encountered with the bathroom facilities. Your comments are invaluable as we strive to improve our guest experience. We appreciate your input and once again, our apologies. Best regards, Alex Mihardja Executive Assistant

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Другие интернет-пользователи оценили наш отель

  • 3 436 Отзывов 9.6/10 Расположение
  • 4 013 Отзывов 5.3/10 Номер
  • 3 085 Отзывов 7/10 Сервис
  • 72 Отзывов 6.5/10 Интернет
  • 2 220 Отзывов 2.8/10 Комфорт
  • 1 505 Отзывов 6.7/10 Чистота
  • 814 Отзывов 7.9/10 Завтрак
  • 791 Отзывов 2.9/10 Удобства

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