Novotel Мельбурн он Коллинз 4,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 6 780

Гарантия
лучшей цены
Novotel Мельбурн он Коллинз - Image 1
Novotel Мельбурн он Коллинз - Image 2
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270 Collins Street, 3000 МЕЛЬБУРН, Австралия

Описание

Особенности отеля

  • Located in the Heart of Melbourne's CBD, the perfect destination for work and pleasure.

  • Отель находится над торговым центром St Collins Lane и в 1 минуте ходьбы от Bourke St Mall.

  • Фитнес-центр со спа и бассейном с подогревом, где недавно был ремонт

  • Бесплатный WiFi для всех гостей, просторная рабочая зона, док-станция для iPad®, ЖК-ТВ

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Расположение отеля

Novotel Мельбурн он Коллинз

270 Collins Street
3000 МЕЛЬБУРН
Австралия

GPS:-37.815963, 144.964961

Телефон
Факс +61 3 9667 5805

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

LANE RESTAURANT

Lane Restaurant is located on Level 3 and overlooks iconic Collins Street. This modern style restaurant features an extensive breakfast buffet and, a la carte dinner menu, designed to reflect Melbourne's vibrant food culture.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 6 780

Рейтинг TripAdvisor  4.0/5  Отзывов: 5 260

Good service, old room.

Примечание: Tripadvisor 3.0/5

383nims Реальные отзывы TripAdvisor

Very dated room. Service was good, staff were friendly and breakfast selection was average. But the room, oh my. You wouldn't think at this location it would be this old. Set your expectation low, you won't be disappointed. It's giving US hotel in the early 90s if you can imagine. All furniture definitely saw the 90s era. Having said that, everything was clean and the staff, again, are very nice. Will I come back? unfortunately, no.

Thanks for your review about our hotel. We regret that your stay fell short of your expectations. We take our guests' feedback very seriously, and we assure you that we have passed yours along to the concerned departments. While we wish that more had been to your satisfaction, this will help us to make the necessary improvements in the future. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it. We are hoping to welcome you back in the future. All the best. Andrew Maynard, General Manager

Central convenient hotel

Примечание: Tripadvisor 4.0/5

marcusbB4361JN Реальные отзывы TripAdvisor

We recently spent 3 nights at the Novotel on Collins in Melbourne. The hotel is centrally placed with easy access to several tram lines. The staff are all very helpful and professional. The buffet breakfast offers many tasty choices. It's a nice place to stay.

Dear Marcus, Thank you for taking the time to share your review. We are delighted that you appreciated the central location, the easy access to various tram lines, our professional staff, the diverse buffet breakfast, and found our hotel a pleasant place for your stay. Nested in the heart of Melbourne's CBD, Novotel Melbourne on Collins strives to provide an ideal blend of comfort and convenience to our guests. We take pride in our dedicated team who ensure that our guests receive the professional service they deserve and our culinary team is thrilled to know that the buffet breakfast met your taste, offering a variety of choices to start the day right. We hope we will have the opportunity to see you again in the future. Best regards, Andrew Maynard, General Manager

Central and classy location and very comfortable

Примечание: Tripadvisor 5.0/5

Andrew B Реальные отзывы TripAdvisor

Sadly, it was a very quick visit to this classy hotel in the centre of the city with only one night stay. Street frontage with reception on the 3rd floor. Nice welcome and a lovely lobby area. Check-in was rapid and friendly. Nice room and very quiet. I was here for business and the desk lighting was excellent with a large desk area to work on. Could not be any more convenient in terms of location and a very comfortable environment.

Thank you for this great review. We are thrilled to hear that your stay at Novotel Melbourne on Collins was a memorable one. We are delighted that you appreciated the welcoming atmosphere of our lobby area, the rapid and friendly check-in process, and the comfort of our rooms, which are designed with soundproofing to ensure a restful experience. It is great that our dedicated workspace met your business needs, complete with excellent desk lighting to facilitate productivity. Finally, our central location in the heart of Melbourne's vibrant CBD is indeed one of our most praised features, providing guests like yourself with the utmost convenience for both work and leisure activities. We're pleased that this aspect contributed positively to your stay. We look forward to welcoming you back soon. Kind regards, Andrew Maynard, General Manager

Kids stay for free. Great family and business meetings hotel.

Примечание: Tripadvisor 4.0/5

Paula-Rosa L Couples - Реальные отзывы TripAdvisor

A 4.5 star Accors Hotel situated in the heart of CBD Melbourne. Kids stay for free. Fab theatres, art, restaurants & cafes close by, as well as boutique shops. Very clean, spacious rooms. Lovely indoor heated pool. Good service. Happy staff

Dear Paula, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that you found our rooms to be clean and of a nice size. Our team takes great pride in maintaining a high standard of cleanliness and comfort for our guests. It's also wonderful to know that you appreciated our convenient location and the friendly, helpful team. We always strive to provide exceptional service to ensure a memorable stay for our guests. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Andrew Maynard, General Manager

Discrimination and homophobic staff.

Примечание: Tripadvisor 1.0/5

NickJane94 Реальные отзывы TripAdvisor

Your standards need to increase. I was called a faggot by a guest and valet protected the guest and told me to leave. After the guest in question ran a red light and did an illegal you turn. I made a complaint to management and have not heard back. Clearly this hotel supports homophobia. I have the time, money & resources to peruse this further for both the guest and hotel. If you are LGBTI + I suggest you stay away from this establishment.

Dear NickJane94, Thank you for taking the time to provide your feedback. We are sorry to hear that you feel that you were not supported by our team regarding an incident which you had with another guest which occurred on the street, outside of the hotel. We felt it was appropriate that given the tension between yourself and the other guest at the time that you both be separated to avoid any conflict to continue to occur. It is imperative for us that all guests feel welcome, safe, and respected at our hotel and we firmly believe in fostering an inclusive environment and do not condone any form of discrimination. Best regards, Andrew Maynard, General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 2 603 Отзывов 9.3/10 Расположение
  • 3 431 Отзывов 6.2/10 Номер
  • 3 238 Отзывов 7.9/10 Сервис
  • 86 Отзывов 3.2/10 Интернет
  • 1 178 Отзывов 6.4/10 Чистота
  • 945 Отзывов 8.1/10 Завтрак
  • 724 Отзывов 4.7/10 Удобства

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