Hotel Mercure Marseille Canebière (inauguración: julio de 2019)

Hotel Mercure Marseille Canebière (inauguración: julio de 2019)

Nota de clientes de Avis (Clasificación de ALL) 4.5/5 851 opiniones

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Extras del hotel

  • 90 habitaciones muy cómodas para viajes de negocios o familiares

  • Comidas disponibles a la hora del almuerzo y la cena con el menú del servicio de habitaciones

  • Sala de reuniones para organizar sus eventos

  • Parada de metro y tranvía en la puerta del hotel

  • Edificio Haussmann del siglo XIX y habitaciones únicas

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Hotel aprobado por ALLSAFE

Localización del hotel

Hotel Mercure Marseille Canebière (inauguración: julio de 2019)

48 La Canebiere
13001 Marsella
Francia

GPS:43.296986, 5.379321

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

Resumen
En las instalaciones
  • Se aceptan mascotas
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión
Cerca de la propiedad
  • Aparcamiento

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Más información

Clasificación de ALL  4.5/5  851 opiniones

Valoración de TripAdvisor  4.0/5  129 opiniones

Buena ubicacion y comoda habitacion

Nota de clientes de Avis 4.5/5

Anónimo Parejas - Comentarios confirmados ALL

La habitación estaba cómoda y la ubicación del hotel es muy buena.

Great facilities, nice staff, some billing issues.

Nota de Tripadvisor 4.0/5

880RoseM En solitario - Valoración certificada de TripAdvisor

Had my second stay here, this time in a lovely top floor room with views out across the city towards Notre Dame. Huge LG TV, lovely Nuxe toiletries, monsoon shower, and excellent housekeeping - everything spotless. Good North-African themed tapas in the hotel restaurant, and the guy in charge there was particularly helpful/friendly, recommending which bits of the city had good street art when I mentioned that was one of the main reasons I came to Marseille (Cours Julien fyi, which also has some fab cafes and vintage shops). My only gripe was the handling of the bill (as follows). My debit card was pre-authorised on arrival (and in excess of the actual cost of the room, but I assumed this to be an additional security deposit or similar, do didn't really feel too concerned at the time). When it came to checkout, it was agreed that we would let the pre-authorised amount stand, and I would be refunded the difference between that and the actual, final bill. However, when I checked my bank balance 3 days later I was shocked to find that I'd been billed for the full amount again, and the pre-authorised amount had not been released - so essentially I'd been charged twice (or twice and a bit, when you allow for the fact the first billing was an over-estimate anyway). This follows on from a cancelled pre-paid booking the previous year (due to Covid restrictions) that was supposed to be fully refundable, which I also really struggled to get back (it was eventually repaid but quite belatedly). So, I'm not saying don't stay here, because it is a really nice hotel in a very vibrant area (lots of cafes with fab Oriental pastries, markets etc) but you will really need to be on top of the financial side of things to ensure you aren't left out of pocket.

Dear Rose, Thank you for taking the time to tell us about your experience at the hotel Mercure Canebière Vieux Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are delighted that your stay went well. We are sorry for this misunderstanding on the payment when you leave, of course the amount of the deposit will be returned to you according to the banking delays between our countries Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Delphine

Moderno, agradable y nuevo

Nota de clientes de Avis 4.5/5

Nubi Parejas - Comentarios confirmados ALL

Hotel cerca del puerto, moderno y agradable. Aunque la zona está muy concurrida, pero está cerca de todo

Estancia muy agradable

Nota de clientes de Avis 5.0/5

Ana G. Parejas - Comentarios confirmados ALL

El hotel es muy cómodo, con buenas instalaciones, limpio, cuidado. El personal es muy amable y la ubicación es excelente.

Thrilled with this hotel!!!

Nota de Tripadvisor 5.0/5

F7698USchristopherm Con amigos - Valoración certificada de TripAdvisor

After having a not-so-great hotel experience in Marseille several days earlier, this hotel more than exceeded expectations. it was clean, comfortable, and centrally-located. I would absolutely stay here again! Plenty of parking garages nearby, and a very short walk to Vieux Port, restaurants, and shops.

Dear Christopher, Thank you for your kind message. We shared it with our staff and they were very grateful. We hope to see you again soon.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 453 opiniones 8/10 Ubicación
  • 581 opiniones 7.6/10 Habitación
  • 613 opiniones 9.2/10 Servicio
  • 8 opiniones 3.5/10 Internet
  • 228 opiniones 8.2/10 Desayuno
  • 206 opiniones 8.9/10 Limpieza
  • 167 opiniones 9.3/10 Ambiente
  • 120 opiniones 7.5/10 Comida

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