풀만 쿠알라룸푸르 시티 센터 호텔 & 레지던스 5성

고객 평점 (ALL 평가) 4.4/5 3,867 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
풀만 쿠알라룸푸르 시티 센터 호텔 & 레지던스 - Image 1
풀만 쿠알라룸푸르 시티 센터 호텔 & 레지던스 - Image 2
풀만 쿠알라룸푸르 시티 센터 호텔 & 레지던스 - Image 3
풀만 쿠알라룸푸르 시티 센터 호텔 & 레지던스 - Image 4
No 4 Jalan Conlay, 50450 쿠알라룸푸르, 말레이시아

호텔설명

호텔 추가 정보

  • 우수하고 친절한 고객 서비스

  • 모험을 즐기는 여행객을 위한 특별 요리가 있는 레스토랑

  • 아름다운 전망의 테라스

  • 쇼핑 및 엔터테인먼트 지구 근처의 골든 트라이앵글 소재

  • 호화로운 부티크와 쿠알라룸푸르 관광지에 인접

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객실 1

호텔 위치

풀만 쿠알라룸푸르 시티 센터 호텔 & 레지던스

No 4 Jalan Conlay
50450 쿠알라룸푸르
말레이시아

GPS:3.15013, 101.7145

전화
팩스 +60 3-2170 8808

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,867 리뷰

고객 평점 5.0/5

Pilmoo K. 친구 - 전체(All) 통지 확인

Dear K. Pilmoo, We're happy you enjoyed your time with us so much at Pullman KLCC! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon! Kind regards, Devi.C Guest Experience

고객 평점 4.0/5

Jinsun H. 가족 - 전체(All) 통지 확인

Dear H. Jinsun, Thank you for taking the time to share your detailed feedback following your six-night stay. We are pleased to know that you appreciated our location and, in particular, the exceptional service provided by Isa at breakfast. We sincerely apologise for your concerns regarding the swimming pool. We understand how disappointing it must have been to experience unclear water and subsequently notice an odour. We take the maintenance and water quality of our facilities seriously, and your comments will be shared with the relevant team for further review. Regarding the arrival service, we are sorry that the assistance you expected was not consistently provided. We note that no calls or requests were received from your room during your stay, so our team did not have an opportunity to respond to or follow up on any concerns while you were in-house. Nevertheless, we regret that you felt the service was inconsistent and appreciate you bringing this to our attention. We are especially grateful for your kind recognition of Isa. It is wonderful to hear that his professionalism, warmth and attentive service made such a strong impression. We will certainly share your compliments with him and use your feedback to reinforce our service standards across the team. Thank you again for your honest feedback. We value your comments and hope to have the opportunity to provide you with a more consistently positive experience in the future. Kind regards, Devi.C Guest Experience

고객 평점 5.0/5

Jinbeom Y. 가족 - 전체(All) 통지 확인

Dear Y. Jinbeom, Thank you for sharing your feedback with us. We are pleased to know that you had a positive experience with our team at the Club Lounge. Although you may not recall their names, we truly appreciate your kind recognition of all our colleagues who took care of you and made you feel welcomed during your visits. Your compliments will be shared with the team as encouragement for them to continue delivering warm and attentive service to our guests. Thank you for choosing Pullman KLCC Hotel & Residences. We look forward to welcoming you back for another enjoyable stay. Kind fregards, Devi.C Guest Experience

고객 평점 2.0/5

Minsu S. 비즈니스 - 전체(All) 통지 확인

Dear S. Minsu, Thank you for taking the time to share your feedback with us, and please accept our sincere apologies for the unpleasant experience you encountered during your stay. We are truly sorry for the presence of a pest in your room. This is not the standard of cleanliness and hygiene we strive to maintain, and we fully understand how disappointing and unsettling this must have been, especially during a business trip. Please be assured that your comments have been taken very seriously and have been immediately shared with our Housekeeping and Pest Control teams for thorough investigation and corrective action. We also regret that the room change offered did not fully meet your expectations or provide a suitable alternative in the circumstances. Your feedback highlights an important area for improvement in how we respond to such situations, and we will be reviewing our procedures to ensure a better guest experience moving forward. Thank you for bringing this to our attention and for providing supporting photos and videos. We appreciate your patience and understanding, and we hope to have the opportunity to restore your confidence in us in the future. Kind regards, Devi.C Guest Experience

고객 평점 5.0/5

Beomjun P. 비즈니스 - 전체(All) 통지 확인

Dear P. Beomjun, Thank you for sharing your kind feedback following your recent stay at Pullman KLCC Hotel & Residences. We are delighted to hear that you enjoyed the comfort of your accommodation and found your room clean, spacious, and pleasant. It is also wonderful to know that the room temperature and overall floor layout met your expectations, contributing to a comfortable stay. We are equally pleased that you enjoyed our breakfast selection and appreciated the cleanliness of our hotel. Your positive comments are greatly appreciated and will be shared with our team as encouragement to continue delivering excellent service. We look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Devi.C Guest Experience

그 외 웹 사용자 평가 등급

  • 2,529 리뷰 9.6/10 위치
  • 2,942 리뷰 7.3/10 객실
  • 3,423 리뷰 8.1/10 서비스
  • 47 리뷰 6.9/10 인터넷 가격
  • 1,211 리뷰 6.9/10 청결도
  • 1,172 리뷰 8.2/10 조식
  • 924 리뷰 6.6/10 편의 시설
  • 5 리뷰 10/10 해변

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