풀만 쿠알라룸푸르 시티 센터 호텔 & 레지던스 5성

고객 평점 (ALL 평가) 4.4/5 3,899 리뷰

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풀만 쿠알라룸푸르 시티 센터 호텔 & 레지던스 - Image 1
풀만 쿠알라룸푸르 시티 센터 호텔 & 레지던스 - Image 2
풀만 쿠알라룸푸르 시티 센터 호텔 & 레지던스 - Image 3
풀만 쿠알라룸푸르 시티 센터 호텔 & 레지던스 - Image 4
No 4 Jalan Conlay, 50450 쿠알라룸푸르, 말레이시아

호텔설명

호텔 추가 정보

  • 우수하고 친절한 고객 서비스

  • 모험을 즐기는 여행객을 위한 특별 요리가 있는 레스토랑

  • 아름다운 전망의 테라스

  • 쇼핑 및 엔터테인먼트 지구 근처의 골든 트라이앵글 소재

  • 호화로운 부티크와 쿠알라룸푸르 관광지에 인접

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호텔 위치

풀만 쿠알라룸푸르 시티 센터 호텔 & 레지던스

No 4 Jalan Conlay
50450 쿠알라룸푸르
말레이시아

GPS:3.15013, 101.7145

전화
팩스 +60 3-2170 8808

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,899 리뷰

고객 평점 2.0/5

Minsu S. 비즈니스 - 전체(All) 통지 확인

숙소에서 바퀴벌레가 나왔어요, 사진만 딱 찍어가고 방만 딱 바꿔주니깐 출장이라 뭐 딱히 대체재도 없고 별로였습니다.

Dear S. Minsu, Thank you for taking the time to share your feedback with us, and please accept our sincere apologies for the unpleasant experience you encountered during your stay. We are truly sorry for the presence of a pest in your room. This is not the standard of cleanliness and hygiene we strive to maintain, and we fully understand how disappointing and unsettling this must have been, especially during a business trip. Please be assured that your comments have been taken very seriously and have been immediately shared with our Housekeeping and Pest Control teams for thorough investigation and corrective action. We also regret that the room change offered did not fully meet your expectations or provide a suitable alternative in the circumstances. Your feedback highlights an important area for improvement in how we respond to such situations, and we will be reviewing our procedures to ensure a better guest experience moving forward. Thank you for bringing this to our attention and for providing supporting photos and videos. We appreciate your patience and understanding, and we hope to have the opportunity to restore your confidence in us in the future. Kind regards, Devi.C Guest Experience

고객 평점 5.0/5

Beomjun P. 비즈니스 - 전체(All) 통지 확인

방이 깨끗하고 넓고 쾌적합니다. 온도도 적당하고 층별로 전체적인 구성이 좋습니다. 조식도 훌륭한 편에 속합니다.

Dear P. Beomjun, Thank you for sharing your kind feedback following your recent stay at Pullman KLCC Hotel & Residences. We are delighted to hear that you enjoyed the comfort of your accommodation and found your room clean, spacious, and pleasant. It is also wonderful to know that the room temperature and overall floor layout met your expectations, contributing to a comfortable stay. We are equally pleased that you enjoyed our breakfast selection and appreciated the cleanliness of our hotel. Your positive comments are greatly appreciated and will be shared with our team as encouragement to continue delivering excellent service. We look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Devi.C Guest Experience

고객 평점 4.0/5

Kwi S. I. 비즈니스 - 전체(All) 통지 확인

미국,멕시코.베트남.일본.중국등 여러나라의 호텔을 여행했지만 전혀 모자른 것이 없었음

Dear I. Kwi S., Thank you for sharing your thoughtful feedback. We are delighted to know that you had a comfortable stay and that our hotel met your expectations even when compared with your experiences across different countries. We are also glad to hear that our front desk team was able to assist you promptly and kindly with the computer issue. Your recognition of their effort is truly appreciated and will be shared with them. We value your support and look forward to welcoming you back again for another pleasant stay. Kind regards, Devi.C Guest Experience

고객 평점 2.0/5

Jinah K. 가족 - 전체(All) 통지 확인

화장실 전구이상 침대 옆 전기안들어옴 콘센트에 아예전기안들어와서 엔지니어가 밤에 45분간 수리하느라 휴식못함

Dear K. jinah, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. We regret the issues you encountered with the bathroom lighting and the power outlet beside the bed, as well as the time taken to resolve the matter during the evening. Please be assured that your comments have been shared with our Housekeeping team to strengthen our room inspection procedures and prevent similar situations in the future. We are also sorry to learn that the breakfast did not meet your expectations and that the service during your arrival, particularly regarding luggage assistance, was lacking. This is certainly not the level of hospitality we aim to provide to our guests. Your feedback is very important to us as it helps us improve both our facilities and service standards. We truly hope to have another opportunity to welcome you back for a much better experience in the future. Kind regards, Devi.C Guest Experience

고객 평점 5.0/5

Minjae K. 가족 - 전체(All) 통지 확인

파빌리온이랑 매우가깝고 번잡스러운 소음에서도 벗어날 수 있는 위치가 최고 거기다 직원들 서비스 및 친절함도 매우 좋았음

Dear K. Minjae, Thank you so much for your wonderful feedback! We’re delighted to hear that you had such an enjoyable experience during your stay at Pullman KLCC Hotel & Residences. It means a lot to us to know that our efforts helped make your visit a memorable one. We truly look forward to welcoming you back again soon for another great stay. Kind regards, Devi.C Guest Experience

그 외 웹 사용자 평가 등급

  • 2,607 리뷰 9.7/10 위치
  • 3,011 리뷰 7.3/10 객실
  • 3,371 리뷰 8.1/10 서비스
  • 71 리뷰 6/10 인터넷 가격
  • 1,227 리뷰 6.9/10 청결도
  • 1,211 리뷰 8.1/10 조식
  • 912 리뷰 6.7/10 편의 시설
  • 6 리뷰 10/10 해변

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