노보텔 쿠알라룸푸르 시티 센터 4성

고객 평점 (ALL 평가) 4.4/5 3,392 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 쿠알라룸푸르 시티 센터 - Image 1
노보텔 쿠알라룸푸르 시티 센터 - Image 2
노보텔 쿠알라룸푸르 시티 센터 - Image 3
노보텔 쿠알라룸푸르 시티 센터 - Image 4
2 Jalan Kia Peng, 50450 쿠알라룸푸르, 말레이시아

호텔설명

호텔 추가 정보

  • 파빌리온 쿠알라룸푸르와 쿠알라룸푸르 컨벤션 센터까지 연결 다리를 통해 5분 거리입니다.

  • 지하 2층에서는 MPV, SUV, 4WD 등 대형 차량을 위한 전용 주차장을 이용하실 수 있습니다.

  • Touch N Go, Visa, MasterCard, Amex, UnionPay, MyDebit을 사용한 현금 없는 주차.

  • 호텔 투숙객을 위한 특별 주차 요금은 하루 MYR5 정액 요금으로 여러 번 입장할 수 있습니다.

  • 1박당 객실당 MYR10 관광세가 호텔에 지불해야 하는 모든 외국인 투숙객에게 적용됩니다.

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호텔 위치

노보텔 쿠알라룸푸르 시티 센터

2 Jalan Kia Peng
50450 쿠알라룸푸르
말레이시아

GPS:3.151229, 101.71252

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Food Exchange

1층에서 최고의 만족을 느낄 수 있는 "퓨전" 최첨단 요리를 제공하는 푸드 익스체인지(Food Exchange)를 경험해 보십시오. 하루의 휴식을 취하면서 재충전을 하고 편안한 일품 식사 메뉴를 마음껏 즐겨보십시오.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,392 리뷰

TripAdvisor 평가  3.7/5  4,736 리뷰

Great location and value

트립어드바이저 평점 5.0/5

Amanda E TripAdvisor 인증 리뷰

We stayed at the Novotel for 9 nights and enjoyed our stay. I had read quite a few negative reviews so wasn’t sure what to expect but we were very happy with the room, the service, the cleanliness, the facilities, the food and the location. We look forward to staying again soon.

고객 평점 4.5/5

Sunkwon Y. 비즈니스 - 전체(All) 통지 확인

주변 숙소 중에서 만족도가 가장 높은 호텔이며, 접근성이 뛰어남

Dear Sunkwon Y., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Somewhat Happy Ending to a Comedy of Errors

트립어드바이저 평점 2.0/5

Tommy K TripAdvisor 인증 리뷰

Stayed at the Novotel Kuala Lumpur City Centre for two nights as an ALL Plat. Poor overall experience, though the executive lounge on the first floor was a nice touch and offered some decent amenities (particularly premium sparkling and still water) Arrived at the Novotel at 12.30pm but room was not ready despite prior conveyance of arrival details. Quite pointless to proactively reach out to Plats to get arrival information only to reply that check-in is subject to availability and if the room can't be ready 1.5 hours ahead of regular check in. Might as well not reach out with a pre-arrival email at all. Faced significant issues with laundry not being returned on time which the property claimed was due to a missing deposit (despite no such specific instructions being provided). There were also issues around not being able to contact an operator via the in room phone, which represents not just a service but also a safety issue. The delayed laundry required a protracted discussion and follow-up for the hotel to resolve the matter satisfactorily. It was disappointing that the hotel's internal discussion with its GM allegedly determined that the hotel would not provide any service recovery. This was not very hospitable, particularly when the decision was made with false information. The hotel had also unilaterally charged the guest's credit card (even after being informed that the guest would like to speak with a management rep in the afternoon) after the false assumption that the guest departed (despite luggage being in the hotel's possession). Charging a credit card that is not on file is disingenuous when the hotel was relying on the argument of not having a credit card on file as justification for the laundry issue and lack of service recovery. The staff here are friendly and well intentioned but not hospitality minded. It would take fundamental mindset and culture change to turn this place around, apart from relying merely on its good location to drive business. At the Novotel's price point, there is absolutely no reason for prospective guests to stay here. Those looking for access to Pavilion can stay at the JW or Grand Millennium, while ALL Elites will be better off at the Pullman.

Premium breakfast experience at the Premier Lounge

트립어드바이저 평점 5.0/5

CheongKamHoe TripAdvisor 인증 리뷰

I was being invited to have breakfast at the tastefully-decorated Premier Lounge by a friend recently. While The spread was somewhat small but it was adequate and yummy. Yet what stood out was that Novotel, a 4 star hotel could have easily surpass any r 5 star hotel lounges in the vicinity given the high quality of food and beverages served. While the bread section at the premier lounge was small but it offered Payson Bretton Butter, a premium French butter. That was a rarity at a 4 star. Moving on, the local fares like Nasi Lemak was so good. I particularly loved the aroma of the chilly paste which went so well with my coconut milk rice. In addition, premium sparkling and still water San Pelligrino and Aqua Panna were served throughout along with coffee and tea. Such beverages can only be seen at a 5 star property and mind you not all 5 star lounges may want to have that as they are costly drinks. To elevate my breakfast experience, the staff, both Asif and Rasid were superb. They wore genuine smiles and were more than happy to be at your beck and call. I think Novotel has definitely hired the best staff. I have stayed there at least twice and i still remembered how proactive and guest- orienting the GM, Ms Angelia Ku was. I wanted to actually meet her that very morning. However she was away. To the management and GM, tq for having me and I definitely will book another stay in the near future to enjoy such sumptuous breakfast again.

Dear Cheong Kam Hoe, Thank you sincerely for sharing such a thoughtful and generous review. It brings me great joy to know that your breakfast experience at our Premier Lounge was memorable, and that the quality of our offerings. From the local dishes to the premium beverages — exceeded your expectations. I am especially proud to hear your kind words about Asif and Rasid. They embody the service culture we strive for at Novotel Kuala Lumpur City Centre, and I will personally share your compliments with them. Your recognition of our efforts, including the leadership of our team, truly means a great deal. I am sorry to have missed the opportunity to meet you during your visit, but I hope to welcome you personally on your next stay. Thank you once again for your continued support, and we look forward to hosting you again soon for another delightful experience. Sincerely Angelia Ku General Manager

고객 평점 4.0/5

Seungho M. 가족 - 전체(All) 통지 확인

위치, 룸상태, 직원들의 친절한 모습 모두 좋았다. 아쉬운 부분은, 친구 부부와 넷이 두개의 방을 얻어 머물렀는데 웰컴 드링크 쿠폰을 사용하려고 했을때 쿠폰은 룸 당 하나씩 나오는데 쿠폰 하나에 드링크 하나라는 호텔의 설명은 웰컴이 느껴지지 않았다.

Dear Seungho M., We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,752 리뷰 9.5/10 위치
  • 2,296 리뷰 7.7/10 객실
  • 2,396 리뷰 8.5/10 서비스
  • 51 리뷰 7.2/10 인터넷 가격
  • 1,184 리뷰 8.3/10 청결도
  • 979 리뷰 5.7/10 안락함
  • 915 리뷰 6.9/10 조식
  • 179 리뷰 5.5/10 수영장

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주변에 있는 다른 시설

쿠알라 룸푸르 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.