노보텔 쿠알라룸푸르 시티 센터 4성

고객 평점 (ALL 평가) 4.4/5 3,449 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 쿠알라룸푸르 시티 센터 - Image 1
노보텔 쿠알라룸푸르 시티 센터 - Image 2
노보텔 쿠알라룸푸르 시티 센터 - Image 3
노보텔 쿠알라룸푸르 시티 센터 - Image 4
2 Jalan Kia Peng, 50450 쿠알라룸푸르, 말레이시아

호텔설명

호텔 추가 정보

  • 파빌리온 쿠알라룸푸르와 쿠알라룸푸르 컨벤션 센터까지 연결 다리를 통해 5분 거리입니다.

  • 지하 2층에서는 MPV, SUV, 4WD 등 대형 차량을 위한 전용 주차장을 이용하실 수 있습니다.

  • Touch N Go, Visa, MasterCard, Amex, UnionPay, MyDebit을 사용한 현금 없는 주차.

  • 호텔 투숙객을 위한 특별 주차 요금은 하루 MYR5 정액 요금으로 여러 번 입장할 수 있습니다.

  • 1박당 객실당 MYR10 관광세가 호텔에 지불해야 하는 모든 외국인 투숙객에게 적용됩니다.

숙박

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호텔 위치

노보텔 쿠알라룸푸르 시티 센터

2 Jalan Kia Peng
50450 쿠알라룸푸르
말레이시아

GPS:3.151229, 101.71252

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Food Exchange

1층에서 최고의 만족을 느낄 수 있는 "퓨전" 최첨단 요리를 제공하는 푸드 익스체인지(Food Exchange)를 경험해 보십시오. 하루의 휴식을 취하면서 재충전을 하고 편안한 일품 식사 메뉴를 마음껏 즐겨보십시오.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,449 리뷰

TripAdvisor 평가  3.7/5  4,738 리뷰

New Year surprise 🎆

트립어드바이저 평점 4.0/5

WN7 TripAdvisor 인증 리뷰

We stayed in one of their suites for 7 nights and welcomed in the New Year here. We didn’t expect to see a tiny glimpse of the KLCC fireworks from our room and the fireworks from the KL tower near the lifts so that was a good surprise for us as a family as we did not want to brave the crowds. As always, excellent services by the housekeeping team and the concierge team who welcomed us with bright smiles and greetings every time we returned. Happy to be back at the Novotel and looking forward to our next stay!

Triple cheers for travellers

트립어드바이저 평점 5.0/5

Mary T TripAdvisor 인증 리뷰

The gentleman at the bar on the ground floor was helpful and pleasant to speak with. And, recommended Accor’s loyalty programme to explore hotels, travel and dining experiences.

Dear marytH9634PX, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that our gentleman at the ground floor bar made your visit enjoyable and took the time to introduce Accor’s loyalty programme to you. Your kind words truly mean a lot to our team, and we look forward to welcoming you back to Novotel Kuala Lumpur City Centre for another great stay. Yours sincerely Angelia Ku General Manager

Great location and value

트립어드바이저 평점 5.0/5

Amanda E TripAdvisor 인증 리뷰

We stayed at the Novotel for 9 nights and enjoyed our stay. I had read quite a few negative reviews so wasn’t sure what to expect but we were very happy with the room, the service, the cleanliness, the facilities, the food and the location. We look forward to staying again soon.

Dear AmandeE71, Thank you for taking the time to share your lovely review. We are delighted to hear that you enjoyed your 9-night stay with us and that our room comfort, service, cleanliness, facilities, food, and central location met your expectations. Your kind words truly mean a lot to our team and motivate us to continue delivering a pleasant experience for our guests. We look forward to welcoming you back again very soon at Novotel Kuala Lumpur City Centre. Sincerely Angelia Ku General Manager

고객 평점 4.5/5

Sunkwon Y. 비즈니스 - 전체(All) 통지 확인

주변 숙소 중에서 만족도가 가장 높은 호텔이며, 접근성이 뛰어남

Dear Sunkwon Y., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Somewhat Happy Ending to a Comedy of Errors

트립어드바이저 평점 2.0/5

Tommy K TripAdvisor 인증 리뷰

Stayed at the Novotel Kuala Lumpur City Centre for two nights as an ALL Plat. Poor overall experience, though the executive lounge on the first floor was a nice touch and offered some decent amenities (particularly premium sparkling and still water) Arrived at the Novotel at 12.30pm but room was not ready despite prior conveyance of arrival details. Quite pointless to proactively reach out to Plats to get arrival information only to reply that check-in is subject to availability and if the room can't be ready 1.5 hours ahead of regular check in. Might as well not reach out with a pre-arrival email at all. Faced significant issues with laundry not being returned on time which the property claimed was due to a missing deposit (despite no such specific instructions being provided). There were also issues around not being able to contact an operator via the in room phone, which represents not just a service but also a safety issue. The delayed laundry required a protracted discussion and follow-up for the hotel to resolve the matter satisfactorily. It was disappointing that the hotel's internal discussion with its GM allegedly determined that the hotel would not provide any service recovery. This was not very hospitable, particularly when the decision was made with false information. The hotel had also unilaterally charged the guest's credit card (even after being informed that the guest would like to speak with a management rep in the afternoon) after the false assumption that the guest departed (despite luggage being in the hotel's possession). Charging a credit card that is not on file is disingenuous when the hotel was relying on the argument of not having a credit card on file as justification for the laundry issue and lack of service recovery. The staff here are friendly and well intentioned but not hospitality minded. It would take fundamental mindset and culture change to turn this place around, apart from relying merely on its good location to drive business. At the Novotel's price point, there is absolutely no reason for prospective guests to stay here. Those looking for access to Pavilion can stay at the JW or Grand Millennium, while ALL Elites will be better off at the Pullman.

Dear kommytoh, Thank you for sharing your feedback regarding your recent stay at Novotel Kuala Lumpur City Centre. We sincerely apologise for the inconvenience you experienced, particularly regarding your early check-in and the delay with your laundry. We understand how frustrating these situations must have been and regret that our service fell short of your expectations. Please know that your feedback has been shared with our team, and we are taking steps to review and improve our processes to ensure such issues are addressed more effectively in the future. We truly appreciate your kind words about our staff, and we will continue to focus on creating a more seamless and hospitable experience for all our guests. We hope to have the opportunity to welcome you back and provide a stay that reflects the high standards we strive for. Sincerely Angelia Ku General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,756 리뷰 9.5/10 위치
  • 2,316 리뷰 7.6/10 객실
  • 2,419 리뷰 8.4/10 서비스
  • 46 리뷰 7.6/10 인터넷 가격
  • 1,177 리뷰 8.2/10 청결도
  • 990 리뷰 5.5/10 안락함
  • 914 리뷰 6.7/10 조식
  • 176 리뷰 5.4/10 수영장

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주변에 있는 다른 시설

쿠알라 룸푸르 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.