이비스 쿠알라룸푸르 시티 센터 4성

고객 평점 (ALL 평가) 4.2/5 2,232 리뷰

이비스 쿠알라룸푸르 시티 센터 - Image 1
이비스 쿠알라룸푸르 시티 센터 - Image 2
이비스 쿠알라룸푸르 시티 센터 - Image 3
이비스 쿠알라룸푸르 시티 센터 - Image 4

호텔설명

호텔 추가 정보

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

숙박

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호텔 위치

이비스 쿠알라룸푸르 시티 센터

32 Jalan Yap Kwan Seng
50450 쿠알라룸푸르
말레이시아

GPS:3.163079, 101.714573

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  2,232 리뷰

TripAdvisor 평가  3.8/5  523 리뷰

Bad house keeping or front desk service!

트립어드바이저 평점 3.0/5

Vince L Friends getaway - TripAdvisor 인증 리뷰

Mr Vince, Thank you for sharing your feedback, and please accept our sincerest apologies for the inconvenience you experienced during your recent stay. We truly value your loyalty and are very sorry to hear that our response fell short this time. What you described is certainly not the level of service we aim to provide, and we regret the delay and lack of assistance after your call to the front desk. We understand how frustrating this must have been, especially given your history of staying with us regularly. Please rest assured that we are addressing this with our team to ensure such lapses do not happen again. Your experience matters deeply to us, and we hope to have the opportunity to restore your confidence in our service on your next visit. Thank you again for your continued support, and we hope to welcome you back under better circumstances. Warm regards, Vivian Chu Hotel Manager

Awful!

트립어드바이저 평점 1.0/5

Anthony P TripAdvisor 인증 리뷰

Mr Anthony, Thank you for sharing your feedback. We deeply apologize for the issues you experienced during your stay. We understand that noise, unpleasant odors, and cleanliness are crucial factors for a comfortable visit, and we regret that we did not meet your expectations in these areas. We sincerely apologize for the noise disturbances and the condition of the shower and windows in your room. This is certainly not the experience we aim to provide, and we will immediately address the concerns you raised with our housekeeping and maintenance teams to ensure these issues are resolved. We also apologize that we were unable to accommodate your request for a higher-level room; we strive to fulfill all requests when possible, and it’s unfortunate that we could not do so on this occasion. Your feedback is invaluable in helping us improve, and we hope you will consider giving us another chance in the future. If you’d like to discuss your experience further or if there’s anything else we can do to make things right, please don’t hesitate to reach out directly. Best regards, Vivian Chu Hotel Manager

Room for improvements.

트립어드바이저 평점 4.0/5

Catwoman1105 가족 - TripAdvisor 인증 리뷰

Sir/Mdm I am writing to apologize for the unfriendly hospitality you experienced during your recent visit to our home. We understand how important it is to make our guests feel welcome and we are deeply sorry that we failed to do so. We understand that it is our responsibility to make sure our guests are comfortable and feel at home. We regret that we did not provide you with the warm and inviting atmosphere that you deserved. We should have been more attentive to your needs and made sure that you felt welcomed and appreciated. We are sorry that we did not make the effort to get to know you better and make your visit more enjoyable. We should have taken the time to learn more about you and your interests, and we apologize for not doing so. We are also sorry for any inconvenience we may have caused you during your visit. We should have been more accommodating and understanding of your needs. We should have been more flexible and accommodating to your requests. We understand that our lack of hospitality has caused you to feel unwelcome and uncomfortable. We are truly sorry for this and we promise to do better in the future. We will strive to make sure that our guests feel comfortable and welcome in our home. Once again, we apologize for the unfriendly hospitality you experienced during your visit. Looking forward to welcoming you again soon. Thank you, Vivian Chu Hotel Manager

Warm & Professional Hospitality!

트립어드바이저 평점 5.0/5

GrandTour47405045791 Solo travel - TripAdvisor 인증 리뷰

Sir/Mdm Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist. Best, Vivian Chu Hotel Manager

좋은 숙박

고객 평점 5.0/5

Bjh 비즈니스 - 전체(All) 통지 확인

Dear Jihyun B., First and foremost, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We will look into this matter accordingly. Thank you once again for sharing your concerns and although you had a less than satisfactory ending to this visit it is our hope that you will give us the opportunity to better serve you in the near future. Nevertheless, we look forward to welcoming you back again. Thank you, Ms Vivian Chu Hotel Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 3,250 리뷰 9.1/10 위치
  • 3,294 리뷰 7.1/10 객실
  • 2,704 리뷰 7/10 서비스
  • 157 리뷰 4.6/10 인터넷 가격
  • 1,617 리뷰 7.5/10 청결도
  • 1,196 리뷰 7.4/10 조식
  • 670 리뷰 8.5/10 분위기

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