이비스 쿠알라룸푸르 시티 센터 4성

고객 평점 (ALL 평가) 4.2/5 2,208 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
이비스 쿠알라룸푸르 시티 센터 - Image 1
이비스 쿠알라룸푸르 시티 센터 - Image 2
이비스 쿠알라룸푸르 시티 센터 - Image 3
이비스 쿠알라룸푸르 시티 센터 - Image 4
32 Jalan Yap Kwan Seng, 50450 쿠알라룸푸르, 말레이시아

호텔설명

호텔 추가 정보

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

숙박

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호텔 위치

이비스 쿠알라룸푸르 시티 센터

32 Jalan Yap Kwan Seng
50450 쿠알라룸푸르
말레이시아

GPS:3.163079, 101.714573

전화
팩스 +60 3-2778 3300

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  2,208 리뷰

TripAdvisor 평가  3.8/5  525 리뷰

Basic but met our needs

트립어드바이저 평점 3.0/5

Chrissie W Couples - TripAdvisor 인증 리뷰

Ms Chrissie, Thank you for sharing your experience at ibis Kuala Lumpur City Centre. We're delighted to hear that our hotel's central location, daily housekeeping, and breakfast offerings met your needs. Our rooftop infinity pool provides a refreshing retreat with stunning city views, and we're glad you enjoyed it. Regarding your feedback on the outdoor space for sun loungers, we acknowledge that our rooftop area is limited due to the building's design. However, we continuously strive to enhance guest experiences and will consider your suggestion for future improvements. We appreciate your kind words about the nearby street food restaurant. Indeed, the area offers a vibrant culinary scene, and we're pleased you had the opportunity to explore it. Thank you once again for your valuable feedback. We look forward to welcoming you back for another pleasant stay. Vivian Chu Hotel Manager

Housekeeping and room facilities need improvement

트립어드바이저 평점 2.0/5

Connector23385635464 TripAdvisor 인증 리뷰

Sir/Mdm Thank you for taking the time to share your feedback regarding your recent stay at ibis Kuala Lumpur City Centre. We sincerely apologize for the issues you encountered during your visit, especially concerning the cleanliness of your room and the in-room TV experience. Please be assured that your comments have been taken seriously, and we are addressing the matter with our housekeeping and maintenance teams to ensure this does not happen again in the future. We understand that cleanliness is of utmost importance, and we regret that your room did not meet our usual high standards upon arrival. We are glad to hear that our team was able to respond promptly to resolve the issue, but we agree that this should have been addressed before your check-in. Regarding the in-room TV, we acknowledge that the limited channel options and lack of smart TV functionality can impact the overall guest experience. We are currently exploring ways to enhance the in-room entertainment offerings, including potential upgrades to our TV systems. Your feedback is invaluable to us, and we will work diligently to improve these areas to ensure a more pleasant stay for all our guests. We hope to welcome you back in the future and provide you with an experience that better meets your expectations. Once again, we apologize for the inconvenience caused and appreciate your understanding. Warm regards, Vivian Chu Hotel Manager

Bad house keeping or front desk service!

트립어드바이저 평점 3.0/5

Vince L Friends getaway - TripAdvisor 인증 리뷰

Mr Vince, Thank you for sharing your feedback, and please accept our sincerest apologies for the inconvenience you experienced during your recent stay. We truly value your loyalty and are very sorry to hear that our response fell short this time. What you described is certainly not the level of service we aim to provide, and we regret the delay and lack of assistance after your call to the front desk. We understand how frustrating this must have been, especially given your history of staying with us regularly. Please rest assured that we are addressing this with our team to ensure such lapses do not happen again. Your experience matters deeply to us, and we hope to have the opportunity to restore your confidence in our service on your next visit. Thank you again for your continued support, and we hope to welcome you back under better circumstances. Warm regards, Vivian Chu Hotel Manager

Awful!

트립어드바이저 평점 1.0/5

Anthony P TripAdvisor 인증 리뷰

Mr Anthony, Thank you for sharing your feedback. We deeply apologize for the issues you experienced during your stay. We understand that noise, unpleasant odors, and cleanliness are crucial factors for a comfortable visit, and we regret that we did not meet your expectations in these areas. We sincerely apologize for the noise disturbances and the condition of the shower and windows in your room. This is certainly not the experience we aim to provide, and we will immediately address the concerns you raised with our housekeeping and maintenance teams to ensure these issues are resolved. We also apologize that we were unable to accommodate your request for a higher-level room; we strive to fulfill all requests when possible, and it’s unfortunate that we could not do so on this occasion. Your feedback is invaluable in helping us improve, and we hope you will consider giving us another chance in the future. If you’d like to discuss your experience further or if there’s anything else we can do to make things right, please don’t hesitate to reach out directly. Best regards, Vivian Chu Hotel Manager

Room for improvements.

트립어드바이저 평점 4.0/5

Catwoman1105 가족 - TripAdvisor 인증 리뷰

Sir/Mdm I am writing to apologize for the unfriendly hospitality you experienced during your recent visit to our home. We understand how important it is to make our guests feel welcome and we are deeply sorry that we failed to do so. We understand that it is our responsibility to make sure our guests are comfortable and feel at home. We regret that we did not provide you with the warm and inviting atmosphere that you deserved. We should have been more attentive to your needs and made sure that you felt welcomed and appreciated. We are sorry that we did not make the effort to get to know you better and make your visit more enjoyable. We should have taken the time to learn more about you and your interests, and we apologize for not doing so. We are also sorry for any inconvenience we may have caused you during your visit. We should have been more accommodating and understanding of your needs. We should have been more flexible and accommodating to your requests. We understand that our lack of hospitality has caused you to feel unwelcome and uncomfortable. We are truly sorry for this and we promise to do better in the future. We will strive to make sure that our guests feel comfortable and welcome in our home. Once again, we apologize for the unfriendly hospitality you experienced during your visit. Looking forward to welcoming you again soon. Thank you, Vivian Chu Hotel Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 3,184 리뷰 9.1/10 위치
  • 3,238 리뷰 7.1/10 객실
  • 2,667 리뷰 6.9/10 서비스
  • 157 리뷰 5/10 인터넷 가격
  • 1,560 리뷰 7.4/10 청결도
  • 1,171 리뷰 7.3/10 조식
  • 654 리뷰 8.5/10 분위기

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쿠알라룸푸르 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.