이비스 쿠알라룸푸르 시티 센터 4성

고객 평점 (ALL 평가) 4.3/5 1,738 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
이비스 쿠알라룸푸르 시티 센터 - Image 1
이비스 쿠알라룸푸르 시티 센터 - Image 2
이비스 쿠알라룸푸르 시티 센터 - Image 3
이비스 쿠알라룸푸르 시티 센터 - Image 4
32 Jalan Yap Kwan Seng, 50450 쿠알라룸푸르, 말레이시아

호텔설명

호텔 추가 정보

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

숙박

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호텔 위치

이비스 쿠알라룸푸르 시티 센터

32 Jalan Yap Kwan Seng
50450 쿠알라룸푸르
말레이시아

GPS:3.163079, 101.714573

전화
팩스 +60 3-2778 3300

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,738 리뷰

TripAdvisor 평가  3.7/5  538 리뷰

Convenient and Peaceful

트립어드바이저 평점 5.0/5

chamaracdj TripAdvisor 인증 리뷰

Very convenient and peaceful stay. Fast check-in. Then a very clean small room with a small bathroom with all the amenities. Breakfast had a good spread. Walking distance to Petronas Twin Towers and Convention Centre. Service at the bar at 31st floor was good. I stayed for five nights and the overall stay was perfect for my business trip.

Mr Chamaracdj, Thank you very much for taking the time to share your experience. We are thrilled to hear that you had a convenient and peaceful stay, and that our location, clean room, breakfast spread, and bar service at the 31st floor met your expectations. Your positive feedback means a lot to us, and we are delighted that your five-night stay was perfect for your business trip. We look forward to welcoming you back to ibis Kuala Lumpur City Centre in the near future. Warm regards, Vivian Chu Hotel Manager

Lost its appeal

트립어드바이저 평점 3.0/5

traveggie TripAdvisor 인증 리뷰

We are Accor members, stayed here before a couple of years ago and liked it then, but this time it was a disappointment. We stayed here for 4 nights. We had booked a double room. The first room they gave us was under maintenance, so back to reception, the second room was a joining room. When we opened the joining door (we didn't realise what the door was) we saw a bed with 2 people in it. So we went back ro reception to refuse this room. The double rooms were overbooked, so we could either have that joining room or settle for a twin room. The (twin) room was ok, but the slamming of doors and people loudly talking in the hallway throughout the night kept us awake. Downstairs in the lobby it was always chaos. So many people from tour groups all the time. The little coffee shop in the lobby is quieter, looks nice but is vastly overpriced. Yes it's fairly close to klcc, but next time we will choose another (Accor) hotel.

Dear traveggie, Thank you for returning to ibis Kuala Lumpur City Centre and for taking the time to share your feedback. We sincerely apologise that your recent stay did not meet your expectations, particularly regarding the room allocation and noise disturbances. This is certainly not the seamless experience we aim to deliver, especially for our valued Accor Live Limitless members. We regret the inconvenience caused by the room changes and appreciate your understanding regarding the limited availability at the time. Your comments about the noise, lobby crowding, and café pricing have been shared with the relevant teams for review and improvement. We truly value your loyalty to Accor and hope you will consider giving us another opportunity to restore your confidence in our service during a future visit to Kuala Lumpur. Warm regards, Vivian Chu Hotel Manager

Lovely city views and great breakfast, though rooms are compact

트립어드바이저 평점 4.0/5

Rakibur R TripAdvisor 인증 리뷰

I enjoyed my stay at ibis Kuala Lumpur. The window view was fantastic — especially at night when the city lights up. The breakfast buffet was impressive, with a good mix of local favorites and international dishes, all fresh and tasty. The rooms are a bit small but well-designed and comfortable enough for a short stay. Overall, a good value choice in the heart of the city.

Dear Mr Rakibur, Thank you for taking the time to share your wonderful experience at ibis Kuala Lumpur. We’re delighted to hear that you enjoyed the city views and found our breakfast buffet impressive with a good variety of dishes. We appreciate your kind words about our room design and comfort, despite the compact size. Your feedback means a lot to us, and we’re glad we could provide good value during your stay in the heart of the city. We look forward to welcoming you back on your next visit! Best regards, Vivian Chu Hotel Manager

Good location

트립어드바이저 평점 1.0/5

BackPacker747240 TripAdvisor 인증 리뷰

The location and room are nice and convenient, I love it. However, there are some areas that need improvement The booking process was quite slow, it took almost 7 days to confirm a single reservation, and I had to follow up in order to get a confirmation. For my second booking, which I made directly through the hotel’s website, I tried to contact the property using the email address listed on the booking confirmation, but the message could not be delivered as the email address was not found. Please update the contact information for easier communication. The first impression upon arrival was fine, as I understand that Ibis operates more on a self-service concept. Unfortunately, the room was not soundproof, and noises from other rooms; chairs being dragged and doors closing loudly, were quite disturbing. Luckily, I had earplugs with me. The most disappointing part was finding an old white lady’s underwear at the corner of the room behind the curtain when I tried to open it to enjoy the city view. This raised concerns about the housekeeping SOP. I immediately informed the front desk and requested cleaning after 10:30 a.m. because I still getting ready to go out, but even after reminding them twice, the item remained there when I returned around 2 p.m. I had to call again for it to be removed. While I understand the housekeeping team has many rooms to manage and works hard, I hope the management takes this feedback seriously to ensure proper room checks and improve service efficiency in the future.

Dear Guest, Thank you for sharing your detailed feedback with us. We truly appreciate your kind words about our location and room convenience, as well as your constructive comments on areas where we can improve. Regarding the booking process and contact information, we apologize for the delays and any confusion caused. We are currently reviewing our system to ensure a smoother reservation experience and will update our contact details promptly to avoid any future communication issues. We are sorry to hear about the noise disturbances during your stay and understand how important a restful environment is. Your comments have been shared with our team as we continuously work on enhancing our guests’ comfort. Concerning the housekeeping issue, we sincerely apologize for the oversight and the inconvenience caused by the unattended item in your room. Upon investigation, we noted that our housekeeping team did come by but was turned away at the time you requested. We appreciate your understanding of their workload but agree that proper room checks and timely service are essential. We will reinforce our housekeeping procedures to prevent such incidents in the future. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a much-improved experience. Warm regards, Vivian Chu Hotel Manager

고객 평점 4.0/5

Yonghee N. 비즈니스 - 전체(All) 통지 확인

친절한 직원들의 합리적인 서비스

Dear Ms. N., Thank you for choosing to stay with us at ibis Kuala Lumpur City Centre and for taking the time to share your feedback. We are pleased to hear that you appreciated our friendly staff, great location, and the views from the hotel. Your positive comments about our sustainable food initiatives and other services are also much appreciated. However, we sincerely apologize for the inconvenience you experienced when trying to reach the front desk by phone. This is certainly not the level of service we strive to provide, and we will investigate the matter to ensure it does not happen again. Thank you again for your honest feedback, which helps us improve. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Warm regards, Vivian Chu Hotel Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,762 리뷰 9/10 위치
  • 2,794 리뷰 7/10 객실
  • 2,369 리뷰 7.2/10 서비스
  • 128 리뷰 4.5/10 인터넷 가격
  • 1,334 리뷰 7.4/10 청결도
  • 1,044 리뷰 7.3/10 조식
  • 570 리뷰 8.5/10 분위기

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쿠알라 룸푸르 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.