이비스 쿠알라룸푸르 시티 센터 4성

고객 평점 (ALL 평가) 4.3/5 1,574 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
이비스 쿠알라룸푸르 시티 센터 - Image 1
이비스 쿠알라룸푸르 시티 센터 - Image 2
이비스 쿠알라룸푸르 시티 센터 - Image 3
이비스 쿠알라룸푸르 시티 센터 - Image 4
32 Jalan Yap Kwan Seng, 50450 쿠알라룸푸르, 말레이시아

호텔설명

호텔 추가 정보

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

숙박

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호텔 위치

이비스 쿠알라룸푸르 시티 센터

32 Jalan Yap Kwan Seng
50450 쿠알라룸푸르
말레이시아

GPS:3.163079, 101.714573

전화
팩스 +60 3-2778 3300

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,574 리뷰

고객 평점 2.5/5

Hye S. K. 커플 - 전체(All) 통지 확인

침대 가운데가 꺼져있음, 안내받은 것이 전혀없음

Dear Ms. Hye S. K., Thank you for taking the time to share your feedback regarding your recent stay at ibis Kuala Lumpur City Centre. We truly appreciate you bringing these matters to our attention. We are sorry to learn that your experience did not fully meet your expectations. In particular, we regret the inconvenience you encountered with the bedding and the comfort of the bed. Your comments regarding bottled water availability and the lack of in-room guidance or information materials are also well noted, and we will review these aspects with our housekeeping and guest services teams to identify improvements. We also apologize for the cleanliness concerns and the Wi-Fi connection speed you experienced during your stay. Please be assured that your feedback has been shared with the relevant departments for further review and corrective action to ensure a better experience for our guests. At the same time, we appreciate your positive remarks regarding the arrival experience and our team members. Your observation regarding the presence of the gatekeeper has also been noted, and we will reinforce with the team the importance of being attentive and proactive when assisting guests. Your feedback is very valuable to us as it helps us identify areas where we need to improve. We sincerely hope to have the opportunity to welcome you again to ibis Kuala Lumpur City Centre and provide you with a more comfortable and satisfying stay. Warm regards, Vivian Chu Hotel Manager

고객 평점 4.0/5

Yonghee N. 비즈니스 - 전체(All) 통지 확인

친절한 직원들의 합리적인 서비스

Dear Ms. N., Thank you for choosing to stay with us at ibis Kuala Lumpur City Centre and for taking the time to share your feedback. We are pleased to hear that you appreciated our friendly staff, great location, and the views from the hotel. Your positive comments about our sustainable food initiatives and other services are also much appreciated. However, we sincerely apologize for the inconvenience you experienced when trying to reach the front desk by phone. This is certainly not the level of service we strive to provide, and we will investigate the matter to ensure it does not happen again. Thank you again for your honest feedback, which helps us improve. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Warm regards, Vivian Chu Hotel Manager

고객 평점 5.0/5

Bongyoun K. 가족 - 전체(All) 통지 확인

가성비좋음

Dear Bongyoun K., Thank you very much for your fantastic review and perfect scores! We are delighted to hear that you enjoyed your stay with us and found our accommodation to be good value for money. It’s wonderful to know that our team, especially our cleaning staff, contributed positively to your experience. We also appreciate your recognition of our sustainable initiatives—it’s something we are very proud of and continuously strive to improve. We look forward to welcoming you and your family back to ibis Kuala Lumpur City Centre in the near future! Warm regards, Vivian Chu Hotel Manager

좋은 숙박

고객 평점 5.0/5

Bjh 비즈니스 - 전체(All) 통지 확인

편안하고 쾌적하고 좋았음

Dear Jihyun B., First and foremost, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We will look into this matter accordingly. Thank you once again for sharing your concerns and although you had a less than satisfactory ending to this visit it is our hope that you will give us the opportunity to better serve you in the near future. Nevertheless, we look forward to welcoming you back again. Thank you, Ms Vivian Chu Hotel Manager

위치도 좋고 조식이 좋음

고객 평점 4.0/5

김성수 비즈니스 - 전체(All) 통지 확인

프론트의 Check in/out 시 매우 친절

K. Sung Soo님께, ibis Kuala Lumpur City Centre 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Vivian Chu Hotel Manager

그 외 웹 사용자 평가 등급

  • 2,521 리뷰 9.1/10 위치
  • 2,505 리뷰 7.1/10 객실
  • 2,325 리뷰 7.5/10 서비스
  • 54 리뷰 7.5/10 인터넷 가격
  • 1,212 리뷰 7.7/10 청결도
  • 953 리뷰 7.4/10 조식
  • 534 리뷰 8.4/10 분위기
  • 77 리뷰 9.4/10 음료

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