Ibis Styles Makkah 3 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 320 comentários

Ibis Styles Makkah - Image 1
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Descrição

Extras do hotel

  • WIFI Included

  • Perto da Grande Mesquita Masjid Al Haram

  • Espaço Internet 24 horas por dia

  • Parque de estacionamento interior

  • Serviço de transporte de ligação para a Grande Mesquita Masjid Al Haram

As nossas opções de alojamento

Localização do hotel

Ibis Styles Makkah

4490 King Fahd Road, مكة العزيزية
4490 MAKKAH
Arábia Saudita

GPS:21.432756, 39.852489

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos
Perto da propriedade
  • Estacionamento

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.3/5  320 comentários

Classificação do TripAdvisor  4.0/5  66 comentários

Ok for low budget Makkah stay

Nota Tripadvisor 3.0/5

Mo G Avaliação com certificação TripAdvisor

Ok for a low budget during peak season, but not Ibis standard. Was not recognized as an Accor Member. Rooms are just basi, the site sofa needs cleaning, stained. Water pressure extremely low. Bus works as per tge schedule, although not very convenient duri g Ramadhan but was ok and on time, just 5mins to the Al Gjazaa but station and ~ 10mins walk to Haram prayer area, although if you need to access the clock tower area for restaurants, you will need to walk more.

Dear Valuable Guest, Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We apologize for our late response due to a technical issue. We appreciate your positive feedback on our affordability during peak season. We also apologize for not meeting the Ibis standard, not recognizing you as an Accor Member, the basic room conditions, the cleanliness of the sofa, and the low water pressure. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We have implemented numerous improvements in both our hotel's product offerings and services, and we are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

A fantastic experience

Nota Tripadvisor 5.0/5

Zohra S Avaliação com certificação TripAdvisor

Hi, I'm Zohra, I'm from Morocco but I live in Italy. I stayed in this hotel in February 2024, I had a great time, correct, clean and excellent service. I especially want to compliment three employees: Shroog, Nawaf and Fehaid. They are truly exquisite and honest people who deserve all the compliments. I absolutely recommend this place.

Dear Zahra, Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We apologize for our late response due to a technical issue. We appreciate your positive feedback on your fantastic experience, cleanliness, and excellent service. We are delighted to hear your compliments for Shroog, Nawaf, and Fehaid. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

Hotel loin du Haram

Nota Tripadvisor 3.0/5

1riadhb Avaliação com certificação TripAdvisor

Allure et architecture d'hôtel est bonne mais plusieurs points négatif dans cet hôtel que je le souligne or malgré que je suis à l'heure de chek in (15h00) mais la réception m'informe que la chambre non prête et après plus que 45 mn il me donne une carte d'accès qui ne marche pas et de retour à la réception pour réparer ou changer la carte alors ca ce le ko puisque je reste en attente plus que 15 mn pour contacter le personne (master) qui règle les problèmes de carte d'une part . d'autre part le programme du navette n'est pas adéquat .

Dear Valuable Guest, Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We apologize for our late response due to a technical issue. We appreciate your feedback on the hotel's appeal and architecture. We apologize for the inconvenience caused by the delay during check-in, the malfunctioning access card, and the shuttle schedule. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We have implemented numerous improvements in both our hotel's product offerings and services. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

Excellent Service from AMAL AND NAWAF

Nota Tripadvisor 5.0/5

KHAWAJA55 Avaliação com certificação TripAdvisor

I traveled from London,I recently stayed at Hotel Ibis Styles Makkah and was thoroughly impressed with the service provided by the Front House Officer Miss Amal, Mr Nawaf. Their customer service was exceptional, displaying a friendly and professional demeanor throughout my stay. The Front House Officer demonstrated excellent communication skills, addressing my inquiries promptly and efficiently. Check-in and check-out processes were smooth, and they took the time to ensure I had all the necessary information about the hotel's services and facilities. I appreciated their extensive knowledge of the local area, providing helpful recommendations for dining and transportation. When I encountered a minor issue during my stay, the Front House Officer handled it with professionalism and resolved it promptly, showcasing excellent problem-solving skills. Moreover, their appearance and overall professionalism added to the positive experience. I left the hotel feeling satisfied and well taken care of, thanks in no small part to the outstanding service provided by the Front House Officer. I would highly recommend Hotel Ibis Styles Makkah based on this positive interaction. KAY

Dear Valued Guest, Thank you for taking the time to share your detailed review about your stay at Ibis Styles Makkah Hotel. We apologize for the delay in our response, which was due to a technical issue. We are delighted to hear that you were thoroughly impressed with the service provided by our Front House Officers, Miss Amal and Mr. Nawaf, their exceptional customer service, friendly and professional demeanor, and excellent communication skills are truly commendable. We are pleased that the check-in and check-out processes were smooth and that you found their local area knowledge and recommendations helpful. Your feedback is invaluable, and we are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

Rapport qualite prix plus que correct

Nota Tripadvisor 3.0/5

Yayounaby Avaliação com certificação TripAdvisor

Nous y avons sejourné 2 nuits, le rapport quaité prix est tres correct. les receptionnistes sont courtois et à l'ecoute du client; meme si je n'en dirais pas autant du manager que nous avons vu et qui ne nous a si salué ni calculés durant notre séjour. La chambre est plutôt petite mais bien agencée avec beaucoup de rangements, bouilloire et mini bar a disposition. La literie est très bien et les draps très doux. L'insonorisation est assez bien également, même si on entend légèrement le bruit du Traffic coté rue. la salle de bain est par contre assez spartiate. nous avons testé le petit déjeuner le premier jour mais il est assez basique avec très peu de choix, donc nous n'y sommes pas retournés le lendemain. un service de navette assure la liaison avec le Haram, mais cela reste très éprouvant physiquement car le bus dépose loin du haram et il faut compter ensuite une bonne dizaine de minutes de marche a bon pas pour atteindre les premières extensions du Haram. Quand vous êtes au Haram, profitez en pour acheter à manger et faire vos courses dans le centre commercial de la tour de l'horloge, car très peu de choix proche de l'hôtel. En résumé, si vous ne souhaitez pas investir un gros budget dans l'hôtel, celui ci est très bien et d'un meilleur rapport qualité prix que le Violet Aziziyah par exemple qui est beaucoup plus cher, allez y sans hésiter les standards Accor sont bien la.

Dear Valuable Guest, Thank you for taking the time to share your detailed review about your stay at Ibis Styles Makkah Hotel. We apologize for the delay in our response, which was due to a technical issue. We are pleased to hear that you found the quality-price ratio very correct and appreciated the courteous and attentive receptionists. We are glad you found the room well-arranged with ample storage, a kettle, and a minibar, and that you enjoyed the comfortable bedding and soundproofing. We apologize for the manager's lack of interaction during your stay, and for the spartan bathroom and the basic breakfast with limited choices. We are also sorry for the physical strain caused by the shuttle service to Haram. Your feedback is invaluable, and we are committed to addressing these areas to improve our guests' experiences. We have implemented numerous improvements in both our hotel's product offerings and services. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 937 comentários 6.9/10 Localização
  • 1.424 comentários 7.1/10 Quarto
  • 2.398 comentários 8.5/10 Serviço
  • 58 comentários 9.3/10 Internet
  • 1.036 comentários 6.5/10 Limpeza
  • 629 comentários 9/10 Custo Benefício
  • 313 comentários 7.4/10 Pequeno-almoço
  • 269 comentários 8.9/10 Atmosfera

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