ibis Styles Makkah bintang 3

Catatan tamu Avis (Peringkat ALL) 4.3/5 321 ulasan

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Deskripsi

Keistimewaan hotel

  • WIFI Included

  • Dekat ke Masjidil Haram

  • Pojok web 24/7

  • Parkir mobil dalam-ruang

  • Layanan antar-jemput Masjidil Haram

Akomodasi kami

Lokasi hotel

ibis Styles Makkah

4490 King Fahd Road, Al Maabdaah Al Azizia Makkah
4490 MEKKAH
Saudi Arabia

GPS:21.432756, 39.852489

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  321 ulasan

Peringkat TripAdvisor  4.0/5  66 ulasan

Semuanya sangat bagus.

Catatan tamu Avis 5.0/5

Rochim E. Keluarga - Ulasan terverifikasi ALL

Proses check in dan check out sangat cepat, layanan room service setiap hari sangat memuaskan dan petugasnya ramah-ramah. Shuttle Bus tepat waktu, driver juga baik dan ramah.

Eva N. yang terhormat, Terima kasih telah meluangkan waktu untuk berbagi ulasan tentang masa menginap Anda di Hotel Ibis Styles Makkah. Kami senang mendengar bahwa Anda memiliki pengalaman yang sangat baik secara keseluruhan, dengan proses check-in dan check-out yang cepat, layanan kamar harian yang memuaskan, dan bus antar-jemput yang tepat waktu dengan sopir yang ramah. Masukan Anda sangat berharga, dan kami akan bekerja pada area ini untuk meningkatkan pengalaman tamu kami. Kami berharap dapat menyambut Anda kembali dan melebihi harapan Anda. Salam hangat, Shroog Alharbi Guest Relation Agent

Ok for low budget Makkah stay

Catatan Tripadvisor 3.0/5

Mo G Ulasan TripAdvisor tersertifikasi

Ok for a low budget during peak season, but not Ibis standard. Was not recognized as an Accor Member. Rooms are just basi, the site sofa needs cleaning, stained. Water pressure extremely low. Bus works as per tge schedule, although not very convenient duri g Ramadhan but was ok and on time, just 5mins to the Al Gjazaa but station and ~ 10mins walk to Haram prayer area, although if you need to access the clock tower area for restaurants, you will need to walk more.

Dear Valuable Guest, Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We apologize for our late response due to a technical issue. We appreciate your positive feedback on our affordability during peak season. We also apologize for not meeting the Ibis standard, not recognizing you as an Accor Member, the basic room conditions, the cleanliness of the sofa, and the low water pressure. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We have implemented numerous improvements in both our hotel's product offerings and services, and we are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

A fantastic experience

Catatan Tripadvisor 5.0/5

Zohra S Ulasan TripAdvisor tersertifikasi

Hi, I'm Zohra, I'm from Morocco but I live in Italy. I stayed in this hotel in February 2024, I had a great time, correct, clean and excellent service. I especially want to compliment three employees: Shroog, Nawaf and Fehaid. They are truly exquisite and honest people who deserve all the compliments. I absolutely recommend this place.

Dear Zahra, Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We apologize for our late response due to a technical issue. We appreciate your positive feedback on your fantastic experience, cleanliness, and excellent service. We are delighted to hear your compliments for Shroog, Nawaf, and Fehaid. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

Excellent Service from AMAL AND NAWAF

Catatan Tripadvisor 5.0/5

KHAWAJA55 Ulasan TripAdvisor tersertifikasi

I traveled from London,I recently stayed at Hotel Ibis Styles Makkah and was thoroughly impressed with the service provided by the Front House Officer Miss Amal, Mr Nawaf. Their customer service was exceptional, displaying a friendly and professional demeanor throughout my stay. The Front House Officer demonstrated excellent communication skills, addressing my inquiries promptly and efficiently. Check-in and check-out processes were smooth, and they took the time to ensure I had all the necessary information about the hotel's services and facilities. I appreciated their extensive knowledge of the local area, providing helpful recommendations for dining and transportation. When I encountered a minor issue during my stay, the Front House Officer handled it with professionalism and resolved it promptly, showcasing excellent problem-solving skills. Moreover, their appearance and overall professionalism added to the positive experience. I left the hotel feeling satisfied and well taken care of, thanks in no small part to the outstanding service provided by the Front House Officer. I would highly recommend Hotel Ibis Styles Makkah based on this positive interaction. KAY

Dear Valued Guest, Thank you for taking the time to share your detailed review about your stay at Ibis Styles Makkah Hotel. We apologize for the delay in our response, which was due to a technical issue. We are delighted to hear that you were thoroughly impressed with the service provided by our Front House Officers, Miss Amal and Mr. Nawaf, their exceptional customer service, friendly and professional demeanor, and excellent communication skills are truly commendable. We are pleased that the check-in and check-out processes were smooth and that you found their local area knowledge and recommendations helpful. Your feedback is invaluable, and we are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

Great Experience

Catatan Tripadvisor 5.0/5

Mohsin1311 Ulasan TripAdvisor tersertifikasi

I booked this hotel as a part of my Umrah. the stay was very comfortable. I must call out two exceptional staff Ms. Nada and Mr. Nawaf. they both are the great example of going above the normal to create a great experience for customer. I was offered early check-in (rooms were available and they did not hesitate to provide me earlier than the check-in time on their own) Thank you Ms. Nada for your empathy. Creating a great experience is also about letting your customer know what would help them without they having to ask, thank you Mr. Nawaf for guiding me on your own how i could manage my visits to Haram and utilise the bus timing to my advantage. Overall a great experience and mostly because of these two staff.

Dear Mohsin, Thank you for taking the time to share your detailed review about your stay at Ibis Styles Makkah Hotel. We apologize for the delay in our response, which was due to a technical issue. We are delighted to hear that your stay was very comfortable and that you had a great experience during your Umrah. We appreciate your kind words about our exceptional staff, Ms. Nada and Mr. Nawaf. Thank you for highlighting Ms. Nada's empathy in offering you an early check-in and Mr. Nawaf's guidance on managing your visits to Haram and utilizing the bus timings. Your feedback is invaluable, and we have implemented numerous improvements in both our hotel's product offerings and services. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 949 ulasan 6.8/10 Lokasi
  • 1.435 ulasan 7/10 Kamar
  • 2.421 ulasan 8.5/10 Pelayanan
  • 58 ulasan 9.3/10 Internet
  • 1.046 ulasan 6.5/10 Kebersihan
  • 636 ulasan 9/10 Kesepadanan nilai
  • 314 ulasan 7.4/10 Sarapan
  • 273 ulasan 8.9/10 Suasana

Diberdayakan oleh Trustyou

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