ラ クール デ コンシュル ホテル & スパ トゥールーズ - M ギャラリー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 640 件のレビュー

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46 rue des Couteliers, 31000 トゥールーズ, フランス

説明

ホテルのその他の情報

  • Classic architectural elements

  • グルメな料理をお届けするレストラン

  • ご家族連れに最適（ベビーバス、ボトルウォーマー、ハイチェアの貸し出し...）

  • バレーパーキングサービス付き専用駐車場（有料）をご利用いただけます

  • ペットをご同伴いただけます

当ホテルの客室

このホテルを予約

ホテル所在地

ラ クール デ コンシュル ホテル & スパ トゥールーズ - M ギャラリー

46 rue des Couteliers
31000 トゥールーズ
フランス

GPS:43.599411, 1.441731

電話番号
ファックス +33 5 34 31 67 34

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LE CENACLE

コンシュールのレストラン「Le Cénacle」は、ビジネスやプライベートなイベントにご利用いただいております。シェフの作りたてのクラシックなフランス料理をお楽しみください。ご予約は必須です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  640 件のレビュー

トリップアドバイザーの評価  4.5/5  611 件のレビュー

Avoid

トリップアドバイザーの評価 1.0/5

kmiotekc Couples - トリップアドバイザー認証口コミ

Dear guest, I thank you for taking the time to post this review following your stay. We are sorry to read that the room and category you booked did not meet your expectations. Your comfort and satisfaction are our top priorities. We would like to highlight that the last night of your stay was not charged, as the cancellation policy allowed for it and the cancellation was made within the required timeframe. Regarding the breakfast, we are sorry to hear that it did not meet your expectations. It is usually highly appreciated by our guests for its wide variety of fresh and locally sourced products. As part of our commitment to sustainability, we are officially certified with the Green Key label, following rigorous audits of our purchasing policy. Our breakfast includes fresh fruit juices, local cheeses, made-to-order omelets and eggs, freshly baked pastries prepared by our pastry chef (such as tarts, muffins, and cakes), French viennoiseries, organic yogurts, organic cereals, and a healthy corner with chia seeds, almonds, oats, coconut, and more. We sincerely regret that we did not fulfill your desire for a memorable experience at La Cour des Consuls. Please know that your feedback is valuable to us, and we will use it to continue improving our services. We hope to have the opportunity to welcome you again and provide you with the exceptional experience we strive to offer all our guests. Regards, Lamia Salah Hotel manager

1 star hotel and NOT a 5 star hotel

トリップアドバイザーの評価 1.0/5

Anna S トリップアドバイザー認証口コミ

Dear guest, I thank you for taking the time to share your feedback following your stay at La Cour des Consuls. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience you encountered. Regarding your comments about breakfast, we would like to clarify that our buffet offers a variety of freshly cut fruits, including grapefruit, apples, mandarins, bananas, and more, as well as whole fruits. We aim to provide a rich and diverse selection, and we regret that this was not your impression during your visit. The breakfast room, designed in a British lounge style, includes both low, comfortable sofas and higher tables with chairs to accommodate different seating preferences. We strive to create a warm and inviting atmosphere and apologize if this did not suit your expectations. Concerning the issues raised about your room, we would like to clarify that the marks you observed in the shower area were caused by a lifted siphon plate, revealing deposits formed by water accumulation. We regret this oversight and sincerely apologize for it. As a gesture of goodwill, we offered compensation, which you accepted, and we apologize if this did not fully meet your expectations. We are truly sorry that you did not appreciate the style of our décor, which is designed to reflect the elegance and charm of our historic property. Your comments are valuable to us as we continuously strive to improve our services, and we will ensure that our teams remain attentive to all details. Once again, we apologize for your experience and thank you for bringing these matters to our attention. Best regards, Lamia Salah Hotel Manager

New Year’s Eve break with friends

トリップアドバイザーの評価 5.0/5

444ruthh Friends getaway - トリップアドバイザー認証口コミ

Dear guest, I thank you so much for your kind words and this detailed review. We are truly delighted to hear that you and your group had such a memorable stay with us over the holiday season. It’s wonderful to know that you enjoyed the News Year's Eve wit the special menu from our Chef Hippolyte and the entertainment, your room, the bar, and the breakfast selection. We are also grateful for your compliments about our teams; providing excellent service is something we take great pride in, and your kind words are deeply appreciated. It would be our pleasure to welcome you back in the future. Thank you once again for recommending us so highly. Lamia Salah Hotel Manager

Great hotel in the heart of Toulouse

トリップアドバイザーの評価 5.0/5

newyork355 トリップアドバイザー認証口コミ

Dreadful customer service

トリップアドバイザーの評価 1.0/5

Marshymom ファミリー - トリップアドバイザー認証口コミ

Dear guest, I thank you for your review regarding your stay at La Cour des Consuls. I'm sorry to read that the experience didn't answer your expectations. I can assure you that I avec shared your comments with my team in order to better understand your insatisfaction. I would like to inform you that we never guarantee adjoining rooms, but we did ensure that the rooms assigned to you were on the same floor, as per your explicit request. Our 32 rooms boutique hotel offer different types of categories and rooms and with the hotel fully booked and the upgrade of category requested during your stay, unfortunately it was not possible to answer positively to your kind request. Regarding the breakfast buffet hours, our staff is on-site from 6:00 AM to 3:00 PM, and the buffet opens precisely at 6:45 AM. It is consistently restocked throughout the morning to ensure that all guests can enjoy it at their convenience. I am sorry to hear that the information provided to you over the phone did not meet your expectations. I will make sure to share your comments with our entire team, as we are always striving to improve. We hope to have the opportunity to welcome you back in the future and regain your trust. Regards Lamia Salah Hotel Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 70 件のレビュー 4.5/10 清潔さ
  • 62 件のレビュー 3.6/10 お値打ち度
  • 49 件のレビュー 9.2/10 バー＆飲料

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トゥールーズのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。