美居里斯本阿尔马达酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 1,267 评论

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描述

酒店其他优惠

  • 距大耶稣像 700 米。

  • 开车可轻松前往卡帕里卡和里斯本的海滩。

  • 提供免费的室内停车位。

  • 3 间会议室

  • 酒店绿荫环绕,俯瞰塔古斯河。

我们的客房

酒店位置

美居里斯本阿尔马达酒店

Rua Abel Salazar, 9, PRAGAL
2805-313 阿尔马达
葡萄牙

GPS:38.670594, -9.1709387999

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Boshq

餐厅供应现代风味的健康美食。灵活适度,不过分繁复。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,267 评论

TripAdvisor 评级  4.0/5  552 评论

卓越奖 2023

Business trip

Tripadvisor 评级 4.0/5

Ada E 商务住宿 - 经 TripAdvisor 认证的评论

I stayed here accidentally as I thought I’d booked the Mercure Lisbon! It turned out to be a thoroughly pleasant experience. My room was comfortable and clean and it was not at all difficult to get into Lisbon. I ate breakfast everyday at the hotel and had dinner there once. Breakfast was fine, lots of choices and variety. Dinner was also extremely varied. I enjoyed both meals. Overall a convenient and practical place to stay on a business trip.

房间干净整洁,隔壁就是一个大超市,购物方便!

客户意见评级 5.0/5

Ms S. 朋友住宿 - 所有已确认评论

前台服务员态度很好,帮我们寄存行李,帮我们打出租车,帮我们联系民宿老板,酒店里就可以点餐吃饭!

亲爱的宾客,我们非常感谢您的偏爱,感谢您对我们的评价,感谢您在入住我们酒店时感到非常愉快,这也是我们的真正目的,我们一定会与全体员工分享您的喜悦。我们的团队每天都专注于尽心尽力地做好每一件事,为所有来到我们酒店的客人提供优质的服务和难忘的住宿体验。希望我们能尽快再次赢得您的青睐,我向您致以最诚挚的问候。毛罗-桑托斯(Mauro Santos)--前台经理。

住得不错

客户意见评级 4.5/5

Judy 商务住宿 - 所有已确认评论

酒店干净卫生,早餐美味丰盛,工作人员热情周到

亲爱的 Judy, 非常感谢您对 Mercure Lisboa Almada 的青睐。 非常高兴得到您的高度评价和满意的评论,这对我们所有人来说都是非常欣慰的,并激励我们始终专注于为所有客人提供优质的服务。 我们的早餐为自助餐,您可以找到各种新鲜天然的产品,精心准备,以便您可以享受一天中最重要的一餐,并且应该注意的是,我们始终尽可能,可用于提供客户最终需要的其他东西。 从我们团队的每个成员进入服务的第一刻起,主要目标就变成了从最小到最大的细节,保证客户的舒适度和满意度。 我们采取的每一步都以宾客的福祉为考量,力求让他们获得难忘的体验。 我们将尽一切努力继续值得您的信任和青睐。 在我们等待您归来的同时,我带着最美好的祝愿向您告别。 Mauro Santos - 前台经理。

Tranquil stay not a bad experience. Negative points are not really the hotel's fault.

Tripadvisor 评级 4.0/5

SongMaster 经 TripAdvisor 认证的评论

The good: Overall it was a good experience. My wife and I stayed there for 4 nights on a business trip. The hotel looks very good well kept, the room was very clean. We could tell that everyday the cleaning staff cleansed the whole bathroom. Fresh water in the room everyday, for free. Nothing to point out about the staff, they were quite nice. Really a 4-star hotel. The bad: We only had breakfast included because we had to spend the whole day away working. We got to the restaurant very early, about 7h30 am and the place was absolutely crowded with a large group (we could tell it was a group because they were all asian). Next day we had to sit outside for breakfast for the same reason (there are heaters on the terrace but they are not sufficient). We only had dinner in the restaurant once. It's either burguers or the HEALTHY Food&Beverage options. We ordered BOWL DA ESTAÇÃO and SALMON POKE. It was nothing special and quite expensive. On the last night at late hours, the room next door decided to have a party with loud music, loud talking and slamming doors. We called reception and they promptly intervened. (I think it should be a general policy in alls hotels to separate "business" and "vacation" guests.)

Dear Guest, Thank you very much for the preference you gave us and for your comment, which deserved our best attention and always with a view to improve our performance. We are very pleased to know that overall, your experience at our hotel was good. Regarding the number of heaters, we take due note in order to try to reinforce the heat source in that space. In terms of meals, we have 2 restaurants at the Hotel, the Boshq Restaurant based on modern dishes with a flexitarian concept, with balanced and healthy dishes made with local and fresh ingredients and the Wild Restaurant with “homemade” burgers, the famous Dynamit Shrimps, among other dishes, which delight customers. We regret the noise from the room next door which, as you mentioned, deserved a quick diligence from our staff, as our primary objective is to provide a great stay for everyone who comes to us. Please accept our apologies for any inconvenience you may have had, unintentionally from us. It will be a great pleasure to continue deserving your preference and trust. With my most sincere and cordial greetings. Duarte Ferreira – The Director

Regretful Experience at This Hotel: Is it really a Mercure an Accor Brand!!!

Tripadvisor 评级 1.0/5

Amit V 经 TripAdvisor 认证的评论

I had a disappointing experience with the reception staff here. I requested water bottles for my room, and they informed me that it's complimentary only on the first day; subsequently, it cost 2.50 Euros per bottle. When I inquired why they hadn't informed me earlier, their response was that they don't provide such information, much like they didn't mention the complimentary water on the first day. Moreover, when I wanted to purchase water and requested them to charge it to my room, I was told there would be a 4 Euro tax for in-room delivery. Additionally, for basic requests like ice, which they only had in crushed form and not as cubes, they also charged a 4-5 Euro delivery fee to bring it to my room. The surrounding area lacked restaurants, and everything seemed quite far away. In light of these experiences, I would not recommend staying here. I have three rooms here for 7 nights, and I deeply regret booking this hotel. The lift says it can accommodate 8 people but it's so small that it can take a maximum of 5-6 at most and they have just two lifts, because of which we had an option to either wait for at least 10 mins or climb the stairs. A normal request for iron in the room took more than an hour and yet it was not delivered, the AC in one of the rooms didn't work and the service guy took 45 minutes to come and fix it.

Dear Amit, Your feedback is invaluable in our efforts to enhance our services and facilities, and we genuinely appreciate your input as I had the opportunity to demonstrate personally. Rest assured that we’ve reviewed every mentioned item in your comments with the respective head of departments in order to implement, where needed, some improvement measures. I understand that your experience was far from satisfactory, but I hope you might consider giving us another opportunity in the future. We are dedicated to providing a much-improved guest experience, and we would be grateful for the chance to demonstrate the positive changes we will be making. Once again, I extend my deepest apologies for the inconvenience you faced during your stay. Please do not hesitate to reach out to me personally if you have any further concerns or if you decide to stay with us again. Best regards, Duarte Ferreira (Hotel Manager)

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其他网络用户评价我们的酒店

  • 480 评论 8.5/10 位置
  • 620 评论 8.6/10 房间
  • 595 评论 8.9/10 服务
  • 10 评论 8.3/10 上网
  • 435 评论 8.5/10 早餐
  • 348 评论 8.3/10 舒适度
  • 310 评论 9/10 清洁度
  • 219 评论 8.2/10 性价比

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