Mercure Lisboa Almada 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.6/5 รีวิว 1,192 รายการ

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รายละเอียด

ความพิเศษของโรงแรม

  • Located 700 meters from Cristo Rei.

  • Easy access by car to the beaches of Costa da Caparica and Lisbon.

  • Free sheltered parking available.

  • 3 Meeting rooms

  • Situated in a green area overlooking the Tagus River.

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mercure Lisboa Almada

Rua Abel Salazar, 9, PRAGAL
2805-313 ALMADA
Portugal

พิกัด:38.670594, -9.1709387999

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • รถรับส่ง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

BOSHQ

Restaurant serving contemporary and healthy food. Flexible and moderate, without being too elaborate.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.6/5  รีวิว 1,192 รายการ

เรทติ้งบน TripAdvisor  4.1/5  รีวิว 557 รายการ

Mercure Lisboa Almada

คะแนนจาก Tripadvisor 4.0/5

Karel R รีวิวที่ได้รับการรับรองจาก TripAdvisor

Comfortable and conveniently locate four star holet near Christo del Rei Monunent and Pragal railway stattion. There is Restaurant in the hotel. Tasty buffet breakfast available. Very good rates. Comfortable rooms, minibar in the room available for extra fee.

Excelente stay

คะแนนจาก Tripadvisor 5.0/5

nedalhabal ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Like always very clean, friendly stuff, everything more than perfect and very quiet the room very clean. Always I feel home

Business trip

คะแนนจาก Tripadvisor 4.0/5

Ada E ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I stayed here accidentally as I thought I’d booked the Mercure Lisbon! It turned out to be a thoroughly pleasant experience. My room was comfortable and clean and it was not at all difficult to get into Lisbon. I ate breakfast everyday at the hotel and had dinner there once. Breakfast was fine, lots of choices and variety. Dinner was also extremely varied. I enjoyed both meals. Overall a convenient and practical place to stay on a business trip.

Tranquil stay not a bad experience. Negative points are not really the hotel's fault.

คะแนนจาก Tripadvisor 4.0/5

SongMaster รีวิวที่ได้รับการรับรองจาก TripAdvisor

The good: Overall it was a good experience. My wife and I stayed there for 4 nights on a business trip. The hotel looks very good well kept, the room was very clean. We could tell that everyday the cleaning staff cleansed the whole bathroom. Fresh water in the room everyday, for free. Nothing to point out about the staff, they were quite nice. Really a 4-star hotel. The bad: We only had breakfast included because we had to spend the whole day away working. We got to the restaurant very early, about 7h30 am and the place was absolutely crowded with a large group (we could tell it was a group because they were all asian). Next day we had to sit outside for breakfast for the same reason (there are heaters on the terrace but they are not sufficient). We only had dinner in the restaurant once. It's either burguers or the HEALTHY Food&Beverage options. We ordered BOWL DA ESTAÇÃO and SALMON POKE. It was nothing special and quite expensive. On the last night at late hours, the room next door decided to have a party with loud music, loud talking and slamming doors. We called reception and they promptly intervened. (I think it should be a general policy in alls hotels to separate "business" and "vacation" guests.)

Dear Guest, Thank you very much for the preference you gave us and for your comment, which deserved our best attention and always with a view to improve our performance. We are very pleased to know that overall, your experience at our hotel was good. Regarding the number of heaters, we take due note in order to try to reinforce the heat source in that space. In terms of meals, we have 2 restaurants at the Hotel, the Boshq Restaurant based on modern dishes with a flexitarian concept, with balanced and healthy dishes made with local and fresh ingredients and the Wild Restaurant with “homemade” burgers, the famous Dynamit Shrimps, among other dishes, which delight customers. We regret the noise from the room next door which, as you mentioned, deserved a quick diligence from our staff, as our primary objective is to provide a great stay for everyone who comes to us. Please accept our apologies for any inconvenience you may have had, unintentionally from us. It will be a great pleasure to continue deserving your preference and trust. With my most sincere and cordial greetings. Duarte Ferreira – The Director

Regretful Experience at This Hotel: Is it really a Mercure an Accor Brand!!!

คะแนนจาก Tripadvisor 1.0/5

Amit V รีวิวที่ได้รับการรับรองจาก TripAdvisor

I had a disappointing experience with the reception staff here. I requested water bottles for my room, and they informed me that it's complimentary only on the first day; subsequently, it cost 2.50 Euros per bottle. When I inquired why they hadn't informed me earlier, their response was that they don't provide such information, much like they didn't mention the complimentary water on the first day. Moreover, when I wanted to purchase water and requested them to charge it to my room, I was told there would be a 4 Euro tax for in-room delivery. Additionally, for basic requests like ice, which they only had in crushed form and not as cubes, they also charged a 4-5 Euro delivery fee to bring it to my room. The surrounding area lacked restaurants, and everything seemed quite far away. In light of these experiences, I would not recommend staying here. I have three rooms here for 7 nights, and I deeply regret booking this hotel. The lift says it can accommodate 8 people but it's so small that it can take a maximum of 5-6 at most and they have just two lifts, because of which we had an option to either wait for at least 10 mins or climb the stairs. A normal request for iron in the room took more than an hour and yet it was not delivered, the AC in one of the rooms didn't work and the service guy took 45 minutes to come and fix it.

Dear Amit, Your feedback is invaluable in our efforts to enhance our services and facilities, and we genuinely appreciate your input as I had the opportunity to demonstrate personally. Rest assured that we’ve reviewed every mentioned item in your comments with the respective head of departments in order to implement, where needed, some improvement measures. I understand that your experience was far from satisfactory, but I hope you might consider giving us another opportunity in the future. We are dedicated to providing a much-improved guest experience, and we would be grateful for the chance to demonstrate the positive changes we will be making. Once again, I extend my deepest apologies for the inconvenience you faced during your stay. Please do not hesitate to reach out to me personally if you have any further concerns or if you decide to stay with us again. Best regards, Duarte Ferreira (Hotel Manager)

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