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Mercure Hotel Kamen Unna 4성

고객 평점 4.3/5 818 리뷰

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Mercure Hotel Kamen Unna
지도에서 보아라.
+ 20 서비스

호텔 추가 정보

  • 104 rooms, with A/C for a restful night's sleep.

  • Includes a Tassimo Espresso machine, for a good start to the day!

  • Also with a bottle of Gerolsteiner mineral water for your health!

  • 14 air-conditioned meeting rooms with natural light for a successful event!

  • High-speed wi-fi for working on the Internet before and after the seminar!

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

호텔 및 주변 지역 서비스

체크인 시간 : 15h00부터

체크아웃 시간 : 12h00까지

유료 서비스

서비스 및 이용 안내
  • WIFI / 인터넷 접속
  • 주차
  • 장애인 시설
  • 애완동물 허용유료 서비스
  • 100% 금연 호텔
  • 에어컨
  • 24시간 리셉션 운영
  • 드라이 클리닝 / 다림질
  • 환전
케이터링
  • 조식유료 서비스
  • 레스토랑 1개
  • 바 1개
  • 스낵 및 음료수 자판기유료 서비스
레저 및 액티비티
  • 피트니스 센터
  • 사우나유료 서비스
비즈니스 서비스
  • 회의실 16개
  • 회의/컨벤션
  • Mac 컴퓨터 이용 웹 코너
  • 셀프 서비스 비즈니스 센터
  • 복사/인쇄 서비스 이용 가능

호텔 위치

Mercure Hotel Kamen Unna

Kamen Karree 2
59174 kamen
독일

전화: +4923079690

팩스: (+49)2307969666

체크인 시간 : 15h00부터

체크아웃 시간 : 12h00까지

  • 비행기로

    DORTMUND AIRPORT 10km / 6마일

  • 기차로

    KAMEN 3km / 1마일

GPS :51.57192, 7.67049

숙박

An oasis of comfort in the eastern part of the Ruhr valley: The 4-star Kamen Unna hotel has 94 Standard and Privilege Rooms with adjustable air conditioning. The top-quality features include a desk and free WIFI available round the clock as well as a minibar. You can watch Sky Cinema for free on your flat-screen TV. Travelling with your family? One child up to the age of 12 can stay in their parents' room free of charge. Your pet is also welcome at a charge of EUR 10 per night.

Privilege room with king-size bed

  • 최대 인원: 2
  • 면적: 최저 시작가 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior room with double bed or 2 single beds

  • 최대 인원: 2
  • 면적: 최저 시작가 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with twin beds

  • 최대 인원: 2
  • 면적: 최저 시작가 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Direct dial telephone

Standard Room with queen-size or double bed

  • 최대 인원: 2
  • 면적: 최저 시작가 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Studio with king-size bed

  • 최대 인원: 2
  • 면적: 최저 시작가 34 m² / 366 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
객실

레스토랑 & 바

RESTAURANT

레스토랑 타입: 세계 각국의 요리

Our restaurant will remain closed until further notice

런치

  • 월
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  • 목
  • 금
  • 토
  • 일

디너

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  • 목
  • 금
  • 토
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ME LOUNGE

비 계약 사진

unfortunately our bar will remain closed until further notice

런치

  • 월
  • 화
  • 수
  • 목
  • 금
  • 토
  • 일

디너

  • 월
  • 화
  • 수
  • 목
  • 금
  • 토
  • 일

미팅 및 이벤트

미팅룸

  • 미팅룸: 16개

  • 최대 사이즈: 168 m²

  • 최대 수용 인원: 200 명

  • 최대 연회 수용 인원: 100 명

자세히 보기


Mercure Hotel Kamen Unna 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.3/5

818 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

207 리뷰

Perfect short stop

트립어드바이저 평점 5.0/5

Dameon S Couples - 23/07/2019 TripAdvisor 인증 리뷰

Set in quiet, spacious grounds this hotel offers everything a traveller needs. Our room for 2 adults and a German Shepard provided plenty of space for the 3 of us. The room was cleaned to a very high standard and the bed provided a very good nights sleep. The grounds are perfect for a dog, spacious with plenty of grass. If your dog chases rabbits keep it on the lead as they are everywhere 😊. A very quiet hotel close to the main road. Staff are extremely pleasant and helpful. Have used this hotel 5 times now and have never been disappointed.

Dear Dameon, we very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Belge Resident Manager

When travelling and need for a good hotel, this is it

트립어드바이저 평점 4.0/5

Arnulf T Couples - 13/10/2018 TripAdvisor 인증 리뷰

If you are on the road and you need a nice place to stay overnight, this Mercure is perfect. Close to the Autobahn, but far from the city centre. If you want to go sightseeing, drop this, but if you want a nice, clean and good quality sllep and good food, I recommend this hotel. Nice, polite and serviceminded staff, clean rooms and good beds.

Dear guest, we find it fantastic and we are delighted to receive such a positive feedback from you. Through your feedback you help us to constantly improve and guarantee top quality. We would be pleased if you choose to enjoy our hospitality and our friendly atmosphere during your next stay. FEEL WELCOME! Your hotel management

Wrong room

트립어드바이저 평점 2.0/5

gijs993 Friends getaway - 05/07/2018 TripAdvisor 인증 리뷰

We arrived at the hotel and everything was perfectly fine. I booked 2 rooms with both 2 beds in it. When we entered the room we found out we had 2 rooms with both only 1 bed in it. We were not happy with this fact because I booked something else. When we went to the front desk to ask if they could change the room they were really not amused but luckily after one hour of talking we finally got 1 other room.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Your hotel management

Leisure break

트립어드바이저 평점 5.0/5

michelleshade28 Family - 15/12/2017 TripAdvisor 인증 리뷰

My husband and I have stayed here a few times and we are never disappointed, we have a keen hobbie for reptiles and if there is a show on in Hamm the hotel is very happy for us to have the reptiles stay there.

Dear Michelle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon and we wish all the best for you and your family have a Merry Christmas. Sincerely your hotel manager

Dissapointment

트립어드바이저 평점 2.0/5

lfcgold Couples - 21/11/2017 TripAdvisor 인증 리뷰

We just stayed for one night. Friendly receptionist and an acceptable breakfast is on the positive side. However, the noise from the highway just nearby is way to much. We only had one towel in a double room. And the cleanliness was not on the same level as we are used to in other Mercure hotels. Further, the hotel seem a bit worn out and definitely need a shape up to be an acceptable four star hotel. We will not visit this hotel again

Dear Guest thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer and your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and we are happy our service let feel you psitive and hope that you will give us the opportunity to better serve you in the near future. Sincerely you hotel manger

Very good hotel

트립어드바이저 평점 4.0/5

Ole-Henning S Couples - 12/01/2017 TripAdvisor 인증 리뷰

Terrific hotel with good rooms, but they had two seats in a double room. Miss English speaking channels beyond news. Nice bathroom. The restaurant is unfortunately closed on Sundays, but the receptionist ordered Pizza from nearby Pizzeria.

Dear Svendsen, thank you for the review of our hotel! I take a look to change the TV selection. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely hotel manager

Hamm reptile show

트립어드바이저 평점 5.0/5

michelleshade28 Couples - 16/09/2016 TripAdvisor 인증 리뷰

The staff where very helpful and polite, rooms lovely and clean. A good variety of food on the menu. I would certainly recommend this hotel to anyone who s interested in visiting the Hamm reptile show.

Dear Michelle, thank you for taking the time to share your feedback and the 100Pts. great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely hotel management

Well located and comfortable but on Sunday 21st August ".....

트립어드바이저 평점 4.0/5

John B Couples - 25/08/2016 TripAdvisor 인증 리뷰

Whilst the hotel meets most expectations we were disappointed having travelled by road from the UK,that that there was no restaurant service, or even a 'bar' meal available. The room was comfortable but the coffee machine did not function. However, we slept well in a comfortable bed.

Dear Lila and John, Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Hotel Manager

Comfortable with a few minor niggles

트립어드바이저 평점 4.0/5

chrisguco55 Couples - 28/06/2016 TripAdvisor 인증 리뷰

The hotel was a very comfortable experience. Beds were very good and the bathroom was well equipped. The room was spacious with modern decor. Parking is easy and near the hotel. There were a few minor niggles; registration took a long time, the air con was insufficient for a very hot day and a bedside light did not work but this did not spoil our stay.

Dear Guest, Thank you for your of our hotel! For bad air condition i have to say sorry, but we repair it allready. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely hotel management

Very nice stay

트립어드바이저 평점 5.0/5

Ole-Henning S Couples - 02/05/2016 TripAdvisor 인증 리뷰

Very nice hotel. Top service, had upgraded room which was very well equipped. Very well insulated from the surroundings. Conveniently situated in relation to the highway, easy and fast to drive on and off the highway. The restaurant served good dinner and a rich breakfast.

Dear guest, WOW 100 pts. On behalf of our entire staff here at the Mercure we would like to thank you for your feedback and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager,

Very good hotel price/quality

트립어드바이저 평점 4.0/5

peter612015 Business - 23/04/2016 TripAdvisor 인증 리뷰

Nice big rooms, very clean, and quiet Breakfast very good, nice variety Friendly and helpfull staff Big parking in front of hotel , good location There I often visit Pullman Hotels, I was also positive surprised of the high standard of Mercure price / quality very good choice

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager,

Comfortable and well-positioned

트립어드바이저 평점 4.0/5

Gazdoc999 Friends getaway - 23/09/2015 TripAdvisor 인증 리뷰

I cannot fault this hotel, apart from the difficulties around check-out time on Sunday 20 September when the computer system failed and the staff on the desk did not cope very well. With a ferry to catch, I was not happy to be delayed so long. They need training and support to be able to deal with guests even when there is no computer.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely Hotel manager,

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