Mercure London Hyde Park Hotel 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 1.030 opiniones

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Mercure London Hyde Park Hotel - Image 1
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8-14 Talbot Square, Paddington, W2 1TS LONDRES, Reino Unido

Descripción

Extras del hotel

  • Hotel ecológico con certificación Green Key

  • Hotel boutique junto a Hyde Park y la estación de Paddington

  • Casa histórica victoriana con vistas al jardín

  • Bar, restaurante y gimnasio, además de productos de tocador de lujo y cafetera.

  • Instalaciones para reuniones y eventos con capacidad para 50 delegados

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Localización del hotel

Mercure London Hyde Park Hotel

8-14 Talbot Square, Paddington
W2 1TS LONDRES
Reino Unido

GPS:51.515033, -0.174291

Teléfono
Fax +44 20 7341 7676

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Restaurante
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones
Cerca de la propiedad
  • Aparcamiento

BELLA ITALIA PADDINGTON

El restaurante ofrece desayunos, almuerzos y cenas y está abierto todos los días. Es perfecto para relajarse y tomar algo con un ambiente acogedor, un servicio excepcional y deliciosos platos italianos variados. Lleva la cocina clásica italiana a Londres.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  1.030 opiniones

Nota de clientes de Avis 2.0/5

Jose S. Parejas - Comentarios confirmados ALL

La habitacion estaba bajo nuestras expectativas, uno de los dias a las 17.30 no estaba arreglada

Dear jose s., Thank you for sharing your feedback. We are sorry to hear that your room did not fully meet your expectations and that it had not been serviced by 5:30pm on one occasion. This is not the standard of cleanliness or attentiveness we aim to provide. We understand how important timely housekeeping is for a comfortable stay, and we apologise for the inconvenience this caused. Your comments have been shared with our housekeeping team to ensure better consistency and follow-up. We appreciate you bringing this to our attention and hope we have the opportunity to provide a better experience in the future. Kind Regards, Imed Chikhaoui Cluster Senior Operations

Nota de clientes de Avis 5.0/5

Anna E. D. R. Parejas - Comentarios confirmados ALL

EL HOTEL SIEMPRE NOS HA GUSTADO, NOS HEMOS QUEDADO AHI VARIAS VECES. LA RAZON PORQUE EL HOTEL ES COMODO, LA ATENCION D. SU PERSONAL ES BUENO, LAS INSTALACIONES ESTAN BIEN Y NOS GUSTA SU UBICACION. GRACIAS

Dear Anna E. D. R., Thank you so much for your continued loyalty and kind words. We are delighted to hear that you consistently enjoy your stays with us and appreciate our comfortable facilities, attentive team and great location. It means a lot to us that you choose to return, and we truly value your support. We look forward to welcoming you back again soon. Kind Regards, Imed Chikhaoui Cluster Senior Operations

Nota de clientes de Avis 5.0/5

Juan C. R. I. Parejas - Comentarios confirmados ALL

A pocos pasos de la estación de Paddington el hotel se encuentra en una excelente ubicación, la relación calidad/precio es perfecta y el personal muy amable.

Dear Juan C. R. I., Thank you for your wonderful review. We are delighted to hear that you enjoyed our excellent location near Paddington Station, found great value in your stay and appreciated the friendliness of our staff. We look forward to welcoming you back for another enjoyable visit soon. Kind Regards, Imed Chikhaoui Cluster Senior Operations

Nota de clientes de Avis 5.0/5

Martin V. R. Amigos - Comentarios confirmados ALL

Instalaciones limpias, habitaciones amplias, excelente servicio al cliente.

Dear Martin V. r., Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our convenient location and had a super comfortable stay. It’s especially pleasing to know you found the facilities clean, the rooms spacious and our customer service excellent. Your kind comments mean a great deal to our team, and we look forward to welcoming you back again soon. Kind Regards, Imed Chikhaoui Cluster Senior Operations

Nota de clientes de Avis 3.0/5

Fadwa K. Amigos - Comentarios confirmados ALL

Communicacion à mejorar. Simpatia del personal. En 4 dias el asensor no funcionaba 2. No nos Han dicho nada sobre donde tomar el welcome drinks. En la habitacion hay una luz que no se apaga (la de cleaning/do not disturb) y molesta muchissimo. La limpieza no es optima.

Dear Fadwa K., Thank you for taking the time to share your feedback. We are pleased you appreciated our location and found our staff friendly. We would like to clarify that the lift was only out of order for approximately 12 hours overnight and was fully operational again by around 8:00 a.m. the following morning. We are unsure where the mention of four days comes from as this does not reflect the situation at our hotel perhaps you may be referring to another property not managed by us. Regarding the welcome drink, the voucher is sent directly to the guest app and if there are any issues accessing it our front desk team is always available to assist. As for the room light and cleaning we regret that these aspects did not meet your expectations and will review them with our team to ensure improvements are made. We appreciate your comments as they help us to continue improving our services and we hope to have the opportunity to welcome you again under better circumstances. Kind Regards, Imed Chikhaoui Cluster Senior Operations

Calificaciones de nuestro hotel de usuarios de otras webs

  • 889 opiniones 9.8/10 Ubicación
  • 1.152 opiniones 6.6/10 Habitación
  • 923 opiniones 8.7/10 Servicio
  • 18 opiniones 5.9/10 Internet
  • 715 opiniones 4.5/10 Comodidad
  • 393 opiniones 7.2/10 Limpieza
  • 316 opiniones 7.6/10 Desayuno
  • 266 opiniones 4.6/10 Instalaciones

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