Mercure London Hyde Park Hotel 4 estrellas

Dear Mikkel L., Thank you for taking the time to share your feedback. We’re thrilled to hear that you had a pleasant stay and enjoyed our service and breakfast. Your kind words are greatly appreciated and serve as encouragement to our team who strive to provide memorable experiences. We look forward to welcoming you back in the near future. Kind Regards Imed Chikhaoui

Dear Marcela F., Thank you for your kind words. We are delighted to hear that you had a great experience at our hotel. We are proud of our location, which is close to many attractions and convenient for transportation. We are also happy that you liked our attention to detail, our friendly staff, and our breakfast place. We strive to provide the best service and quality to our guests, and we appreciate your recognition. We hope to welcome you back soon at our hotel. Have a lovely day! Kind Regards Imed Chikhaoui

Dear Trek39262516412, Thank you for your review. We are very pleased to hear that you enjoyed your stay at our hotel. We appreciate your compliments about our location, living rooms, and service. Our hotel is situated in a prime location, near the main attractions and landmarks of the city. You can easily access any public transport from our hotel, such as buses, trains, or taxis. Our living rooms are designed in a continental style, with elegant furniture and cozy atmosphere. Our service is daily and very correct, as we strive to meet the standards of a four-star hotel. We are glad that you found our hotel highly recommended. We value your feedback and we hope to see you again soon. As a thank you for your kind words, we would like to offer you a free bottle of wine for your next visit. Please contact our customer service team to claim this offer. Thank you for choosing our hotel and we hope you have a lovely day. Kind Regards Imed Chikhaoui

Dear Jose I. G., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Imed Chikhaoui

Dear Martin S., Thank you for taking the time to tell us about your experience at the Mercure London Hyde Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. With regards to the breakfast I have shared your comments with the Restaurant Manager and the issue are currently being investigated and dealt with. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Imed Chikhaoui