ALLSAFE 승인 호텔
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최적의 입지 조건: 역사적 중심지의 보행자 구역에 위치
빈 특유의 스타일로 꾸며진 매력적인 도심 호텔
빈 최고의 비스트로: 바 및 레스토랑
오스트리아 관광 에코 라벨 수상
Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.
머큐어 비엔나 퍼스트
Desider Friedmann Platz 2
호텔 접근 및 교통
접근: 3 km / 1.86 mi 15 min drive
체크인 시간 : 부터 - 체크아웃 시간 : 까지
- 100% 금연 호텔
Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.
100% 인증된 실제 투숙객 리뷰자세히 보기
They might scam you!
트립어드바이저 평점 1.0/5
Patrick L TripAdvisor 인증 리뷰
Beware - Don’t stay here, they will scam you! Location is solid, rooms are ok. Biggest problem is they lie to you and do not honor what they say. When checking in they told us explicitly that breakfast was included in our booking. Upon check out they had changed their mind and charged us 200 euros for their honestly terrible breakfast! I never would have eaten it if they hadn’t told us explicitly it was free! When I brought this up to the front desk, they did nothing and told me I needed to provide documentation they told me it was included, as if I should be fact checking every thing each employee tells me and getting documentation for it. Really bad hospitality and they will scam you. If you decide to stay, I guess you have to get everything they tell you in writing and notarized? Oh also the shower was clogged the whole time and they never came to fix it.
Dear guest, we would kindly ask you not to use such wording against us. The breakfast was not included in your booking. We deeply regret that obviously one of your colleagues gave you the wrong information - this may not have happened, and we do apologize for our mistake. In the end you did not pay for the consumed breakfast. Warm regards from Vienna Katharina
Lovely service & solid food
트립어드바이저 평점 4.0/5
agiloves TripAdvisor 인증 리뷰
Berat is the best Service in town! Thank you for your dedication and attention. We ordered a Steak and Fish and chips, with some lovely wine. In a super central location you might want to enjoy a lovely local freshly prepared dinner.
Dear Agiloves, we thank you kindly for the wonderful feedback! Many greetings from Vienna Salvatore - Guest relations
VERY GOOD AND WELL LOCATED!
트립어드바이저 평점 5.0/5
Sandra F TripAdvisor 인증 리뷰
There are two Mercure hotels very close together. We chose the Mercure Vienna First based on the photos on the website and it was an excellent choice. The hotel is very well located, despite being in a car-free location, but there was no problem, as the taxi dropped us off 10 meters from the hotel entrance. The room is very comfortable and clean, the breakfast was excellent and the service was kind.
Dear Sandra, we highly appreciate your fantastic feedback! It`s great to hear that you had a good time in Vienna! Warm regards from beautfiul Vienna Katharina
Great hotel in the heart of Vienna
트립어드바이저 평점 5.0/5
Vercingeterix Couples - TripAdvisor 인증 리뷰
We were very happy with this hotel stay . It was right in the heart of everything in Vienna. The staff were very friendly and helpful. The room was very clean and modern. Especially the bathroom as it had an amazing shower and very good quality towels. The bed was very comfortable and the room was cleaned every day. The only down side was the bar area was too quiet for a hotel , but only 2 minutes away were very nice bars and restaurants. I would recommend this hotel as a perfect spot to visit Vienna.
Dearest Vercingeterix, we thank you kindly for the nice and positive review of your stay! We are looking forward to welcoming you again soon Best regards from Vienna Salvatore - Guest relations
Good room, horrible breakfast
트립어드바이저 평점 3.0/5
Staffan R 비즈니스 - TripAdvisor 인증 리뷰
The location of the hotel is great, as it’s walking distance to a lot of Viennas most visited sites and also a close distance from the subway, which can take you further out from the city centre. The room was also good, although a bit small, but no real complaint, just an observation. What brings this hotel down is the breakfast. There’s nothing done right in there. The coffee is bad (which I don’t get, because they have a fancy espresso machine up front, but they get the coffee from the back?!), the scrambled eggs are bad, the juice is bad… Everything just feels cheap and without any thought. With a better breakfast, this would be a really really good hotel. A bit of a shame.
Dear Staffan, thank you kindly for the constructive review of your stay. We are are sorry to read that the breakfast has not been satisfactory! We deeply apologize for that and we will make sure it will not be the case in the future! Best regards from Vienna Salvatore - Guest relations
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