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Nice and quiet hotel in Vienna. In the heart of the Jewish neighborhood, close to the city park with the famous restaurant Steirereck, very close to the Stephansdom en other places of interest. Nice atmosphere, friendly staff and very good price / quality rating.

Mercure Vienna First provided a peaceful shelter during the very crowded Advent Fair period for few days. The hotel location is perfect for those who want to get in, or get out of the whirl fast. The hotel staff is nice and friendly. The breakfast and dinner is great. And all attractions of Vienna are in walking distance.

Great new small hotel in very down town of Vienna Old Town. Very good service and sumptous breackfast. A lot cafes around, all sightseens are close and very pleasant modern room design. Free fast Wifi is a plus

Excellent location. You are steps away from St. Stephan.The service is excellent, the receptionist will go out of his way to help you.Very spacious, clean and very comfortable.Look forward to my next stay.

위치가 마치 우리나라 명동한가운데 있는 작지만 알찬 호텔이었다.

This hotel is very well located, within walking distance of the majority tourist attractions of the Old City. The accommodations are very comfortable and the hotel is located in a very quiet block, with limited access to cars and traffic. Breakfast was good and relaxed. The only minor issue is the single lift, which might get a bit crowded at peak times. Staff is extremely helpful and should be commended for doing a good job.

I stayed here for one night in July. (I wish it could have been longer). The hotel is very well located - right in the centre of the city. The staff were friendly and (thankfully) spoke English. The room was lovely. Not huge, but very nicely decorated with a modern bathroom. The bed was very comfortable and I appreciated the air conditioning. Didn't eat breakfast in the hotel so I can't comment on that. I do plan to visit Vienna again and will certainly consider staying at the Vienna First again.

Positive: (1) Location nearby city center surrounded with necessary supermarket, cafes, restaurants and shops. (2) Receptionists are very helpful and always tend to support and provide helps. (3) Having a good lobby and café/restaurant. Negative: (1) The bathroom door is a two-slides and needs strength for opening and closing which is inconvenient and requires always two hands. (2) The free wifi needs improvement with strengthen it.

Just a basic hotel. Customer service average. Housekeeping average.Customer service average.Great location, situated close to Vienna main tourist attraction site, Underground Stations, Tram and Airport Bus. Walking distance to restaurants and shopping area.Nothing much to be expected as Platinum member. There is another Mercure hotel just beside, looks better.

very nice boutique hotel at the heart of the city, close to everything, rather small rooms, insignificant upgrade for gold members, a nice breakfast with many healthy choices, friendly staff in general

Perfect location. The room was clean and nice; the beds a bit hard but we had two good nights of rest. The downside was the warm temperature in the corridor and room (floor 4), which didn't get any cooler even though we switch on "cold" on the air conditioner. The breakfast was super especially Aigin Afrasiabi who waited on each guest with a personal touch!

We had a great stay at Mercure Vienna First! What we liked the most was the location, very close to Stephanplatz. Rooms had a good size, good bathroom and spacious. Reception staff was polite and always welcomed us with a smile! Overall we reccommend the hotel to anyone staying in Vienna. Thank you!

I have had a very positive experience during my stay at this lovely boutique style hotel in the very heart of the city of Vienna. The room, though being not very big, was very well organised and beautifully decorated. The bed was extremely comfortable and the sleep was very good, though I am a light sleeper. The breakfast was good, maybe a bit limited for the price taken (EUR 20). However, the price for the whole stay was very reasonable, and I even think that this is the best hotel in this range (among all mid-range hotels in Vienna). All in all, I was very happy with my choice and would stay there again during my next trip to this magnificent city.

The boutique nature of a hotel in a major city within the Accor chain is a welcome addition. As others have stated the location is outstanding and the service from all the staff is very personal. I hope the concept is extended to other locations in the populated tourist areas. It would be a welcome addition to the range of hotels offered. We were looking for a location that afforded us the opportunity to walk to the major tourist locations in Vienna and this meat that desire. The staff also assisted us in our requests for concert venues in both the Mozart and Opera areas and we were well pleased with their recommendations in those areas as well as in others as needed. Spend a little more for your lodging and enjoy a first class experience at a Mercure. We will be back !!

Excellent location, close to airport bus drop off point and underground station outside St Stephens cathedral. Really friendly and welcoming staff. Unfortunately the bar and restaurant were not open during our stay on Sunday and Monday. Excellent breakfast. Lots of bars and restaurants close by.