소피텔 빈 슈테판스돔

고객 평점 (ALL 평가) 4.6/5 3,190 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
소피텔 빈 슈테판스돔 - Image 1
소피텔 빈 슈테판스돔 - Image 2
소피텔 빈 슈테판스돔 - Image 3
소피텔 빈 슈테판스돔 - Image 4
Praterstrasse 1, 1020 빈, 오스트리아

호텔설명

호텔 추가 정보

  • 모든 호텔 객실과 스위트룸에서 비엔나 옥상의 인상적인 전망을 감상하실 수 있습니다.

  • 도시 중심부의 이상적인 입지 조건

  • 사우나, 한증탕, 월풀, 휴식 공간, 피트니스 스튜디오를 갖춘 럭셔리 스파입니다

  • 도시 전체를 360°로 조망할 수 있는 LOFT 레스토랑, 바, 라운지

  • 모든 행사에 적합하고 자연광이 들어오는 8개의 회의실

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

소피텔 빈 슈테판스돔

Praterstrasse 1
1020 빈
오스트리아

GPS:48.212654, 16.379287

전화
팩스 +43 1 906162000

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

DAS LOFT

도시 전망이 한 눈에 보이는 빈 최고의 레스토랑에서 고급 요리를 즐겨보세요. 현지 최상품 식재료로 만든 혁신적인 메뉴를 선사합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  3,190 리뷰

TripAdvisor 평가  4.5/5  2,892 리뷰

2024으뜸 시설

SO Good!

트립어드바이저 평점 4.0/5

RonaldoDaSilva Friends getaway - TripAdvisor 인증 리뷰

Amazing stay at this property. Well located, walking distance to everywhere. Incredible views of Vienna… for breakfast. Great spa! Staff was friendly and super helpful. But, the rooms really impressed me, borderline spectacular - large, plenty of closets, spacious beds, incredible bathrooms, coffee machine in the room - just a really perfect layout and use of space. I recommend it and would definitely stay there again!

Dear RonaldoDaSilva, Thank you for your amazing review and for sharing your fantastic experience at SO/ Vienna! We’re thrilled to hear that you enjoyed every aspect of your stay – from our prime location and breathtaking views to our relaxing spa and helpful team. We’re especially delighted to know that our rooms made such a positive impression on you. It’s wonderful that you appreciated the thoughtful layout, spacious design, and the little details like the coffee machine. Your recommendation means the world to us, and we can’t wait to welcome you back for another spectacular stay! Best regards, Christian E. Klaus, General Manager

So Vienna So Disappointing

트립어드바이저 평점 1.0/5

Curiosity425271 비즈니스 - TripAdvisor 인증 리뷰

We booked this hotel thinking it would deliver the same quality and service as So Paris, unfortunately this was not the case. The room had several broken fittings and damaged furniture. The breakfast area was grubby, the service half hearted ( on our first morning we waited for 30 minutes to be served coffee) The ‘buffet’ areas were messy and the floor dirty and sticky in some parts. On our last day the room was not serviced when we returned mid afternoon, the surly girl on reception seemed to think this was in some way of our making The only redeeming experience came from the maintenance man who with impeccable manners reset the safe in our room. We would never book this hotel again.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for the shortcomings you encountered. The condition of your room and the issues with cleanliness in the breakfast area are unacceptable and fall far below the standards we strive to uphold. Your comments have been shared with our housekeeping and food & beverage teams to ensure these matters are addressed and rectified promptly. Waiting 30 minutes for coffee and returning to an unserviced room are experiences that no guest should have to face. Additionally, we regret that the interaction with our reception team left a negative impression. Please know that we will be reinforcing training with our staff to improve service efficiency and professionalism. It’s encouraging to hear that our maintenance team was able to assist you effectively. We will pass along your kind words to the individual who reset your safe. Your experience is not reflective of the guest experience we aim to provide, and we deeply regret that we were unable to deliver the level of quality you expected. We appreciate your feedback, as it highlights areas where we must improve, and we hope you might reconsider and give us an opportunity to restore your confidence in the future. Kind regards, Christian E. Klaus, General Manager

Book elsewhere or be disappointed

트립어드바이저 평점 1.0/5

divatravels1 가족 - TripAdvisor 인증 리뷰

Hotel under-delivers at every point. Concierge and receptionist ignored us upon arrival - we had to ask for assistance as they were busy chatting to each other. Rooms are like hospital rooms - no warmth, no style, no character. Bed is horrendous. Feels like it’s 20 years old and moves around the room with the slightest touch. Never heard a bed so noisy with not much movement! Lobby Lounge closes at 5.30 - unbelievable for a supposed 5 star hotel They tell you to go to the rooftop bar - where it is booked out - so impossible to get a drink in this hotel! Overall very disappointing - and I have 2 days left here!!

Dear Divatravels1, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience has been disappointing and not reflective of the high standards we aim to provide. Your comments about the lack of attention from our staff upon arrival are concerning, and I apologize for this lapse in service. First impressions are vital, and we regret that we fell short in making you feel welcomed and valued. We are also sorry to hear that the design and comfort of the room did not meet your expectations. We understand how important a good night’s sleep is, and we will have our team inspect the bed in your room to address the noise and stability issues. If you want to further clarify, the problems you had during your stay you can contact Ms Christina Hager, christina.hager@so-hotels.com anytime. It is our aim to offer you a personalized and helpful service. Nevertheless, we hope to be able to welcome you again soon so that we can convince you of our house and service. All the best Christian E. Klaus, General Manager

Das loft lets this hotel down

트립어드바이저 평점 3.0/5

Kat B TripAdvisor 인증 리뷰

Review Our stay had its positive aspects: the housekeeping service was excellent, the beds were comfortable, and the check-in process was smooth and efficient. However, our experience at Das Loft was deeply disappointing. We chose this hotel specifically to enjoy the rooftop bar, but were turned away in the evening despite being invited earlier that morning to return. We came back early to make the most of our final evening, only to be denied entry without any prior notice about another event taking priority. Adding to the frustration, we weren’t even allowed to take photos. This lack of communication and prioritization of paying guests left a sour impression. Although we were invited to return for breakfast, the food that morning was uninviting, and the staff were equally unwelcoming. My advice to management: ensure hotel guests feel valued, especially when they come to experience key features like the rooftop. Better communication and improved hospitality would go a long way in avoiding similar disappointments for future guests.

Dear Katherine, Thank you for sharing your feedback about your recent stay with us. While we’re pleased to hear you appreciated the housekeeping, comfortable beds, and efficient check-in, we deeply regret that your experience at Das Loft did not meet your expectations. We understand how important it was for you to enjoy the rooftop bar during your stay, and we sincerely apologize for the miscommunication that led to your disappointment. Guest satisfaction is our top priority, and it’s clear that we fell short in ensuring that you felt valued and informed about changes to availability. We will address this internally to improve communication with our guests regarding event schedules and access to key areas of the hotel. It is also disappointing to hear that your breakfast experience did not meet the standard we strive for. Rest assured, your comments about the food and service have been shared with the relevant teams for immediate review. We truly value your feedback and will use it to enhance the experience for future guests. We hope you’ll give us another opportunity to provide you with the exceptional hospitality we’re known for. Kind regards, Christian E. Klaus, General Manager

서비스가 좋음

고객 평점 5.0/5

문선균 커플 - 전체(All) 통지 확인

서비스, 시설, 전망 모두 훌륭함

Dear Seon Gyun M., Thank you for your feedback! We are thrilled to hear that you enjoyed the service, facilities, and the view during your stay. We're also so happy that we could make your honeymoon experience special. It's wonderful to know that our team was able to add a personal touch to your celebration. We hope to welcome you again in the future for another memorable stay! SO/ Vienna Management

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,367 리뷰 9.7/10 위치
  • 2,290 리뷰 8.4/10 객실
  • 1,912 리뷰 8.3/10 서비스
  • 14 리뷰 7.3/10 인터넷 가격
  • 888 리뷰 8.1/10 조식
  • 802 리뷰 7.8/10 안락함
  • 750 리뷰 8.9/10 분위기
  • 553 리뷰 8/10 편의 시설

Powered by Trustyou

주변에 있는 다른 시설

빈 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.