소피텔 빈 슈테판스돔

고객 평점 (ALL 평가) 4.6/5 3,219 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
소피텔 빈 슈테판스돔 - Image 1
소피텔 빈 슈테판스돔 - Image 2
소피텔 빈 슈테판스돔 - Image 3
소피텔 빈 슈테판스돔 - Image 4
Praterstrasse 1, 1020 빈, 오스트리아

호텔설명

호텔 추가 정보

  • 모든 호텔 객실과 스위트룸에서 비엔나 옥상의 인상적인 전망을 감상하실 수 있습니다.

  • 도시 중심부의 이상적인 입지 조건

  • 사우나, 한증탕, 월풀, 휴식 공간, 피트니스 스튜디오를 갖춘 럭셔리 스파입니다

  • 도시 전체를 360°로 조망할 수 있는 LOFT 레스토랑, 바, 라운지

  • 모든 행사에 적합하고 자연광이 들어오는 8개의 회의실

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호텔 위치

소피텔 빈 슈테판스돔

Praterstrasse 1
1020 빈
오스트리아

GPS:48.212654, 16.379287

전화
팩스 +43 1 906162000

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

DAS LOFT

도시 전망이 한 눈에 보이는 빈 최고의 레스토랑에서 고급 요리를 즐겨보세요. 현지 최상품 식재료로 만든 혁신적인 메뉴를 선사합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  3,219 리뷰

TripAdvisor 평가  4.5/5  2,885 리뷰

2024으뜸 시설

서비스가 좋음

고객 평점 5.0/5

문선균 커플 - 전체(All) 통지 확인

서비스, 시설, 전망 모두 훌륭함

멋진 뷰와 최상의 위치

고객 평점 5.0/5

Mk 가족 - 전체(All) 통지 확인

편안한 친구와 맛있는 조식.dad loft 는 감동적

Dear Ms K., Thank you for your stay at SO/ Vienna! We are glad that you had an amazing stay at our hotel. Thank you for sharing your experience, and we very much look forward to warmly welcoming you again to the SO/ Vienna. Kind regards, SO/ Vienna Management

Great Location - Not Great Hotel

트립어드바이저 평점 3.0/5

PhilDoh TripAdvisor 인증 리뷰

Good location - our room was massive! if a little grey. Standard big chain trying to be trendy type hotel. Cathedral view room on 13th floor was very spacious and comfortable with built in furniture and fairly well appointed - if you are staying more than a few days you may struggle with storage space. The 'bathroom' has a folding divider from the the bedroom - in our room it didn't work very well and complaints to the front desk didn't get it resolved. TV and sound system were infuriating to try to use and we could not get the hotel menus from the TV to order room service as the signal kept cutting out. We did call room service and the did deliver a great bottle of wine (although it was a tad expensive) I liked the space of the room, but the technology in the room was a let down (we were woken up by the lights flashing in the middle of the night - complaint was not actioned on) Coffee bar in the lobby had inconsistent service - the male server made the coffee better than the female - the guy did art on the top and provided a chocolate, she just pushed a button on the machine and didn't give any treats. Roof top restaurant - terrible service. You felt really unwelcome as staff would walk past you and around you, and ignore you when you arrive and it takes a while to get service. We went for a drink one night but the music was so loud it was impossible to sit and enjoy the night time view of Vienna - Lost in Translation it was not. Great for a business hotel but no real soul.

Dear PhilDoh, Thank you for taking the time to share your detailed feedback about your recent stay at SO/ Vienna. We appreciate your comments regarding our great location and the spaciousness of your Cathedral view room. We’re glad to hear that you found the room comfortable, but we sincerely apologize for the issues you experienced with the bathroom divider and the technology in your room. It’s disappointing to hear that your complaints were not resolved, and we will address this with our team to ensure we provide better support in the future. Your feedback about the coffee bar and rooftop restaurant is also valuable to us. We strive for consistency in service, and we’re sorry to hear that your experience did not meet our usual standards. The ambiance and experience of Das LOFT should enhance your time with us, and we will review the concerns you raised regarding the staff interactions and noise levels. We appreciate your insights, as they help us identify areas for improvement. Thank you for sharing your thoughts, and we hope you might consider staying with us again to experience the enhancements we aim to make. Warm regards, Christian E. Klaus, General Manager

Impossible to sleep

트립어드바이저 평점 1.0/5

Mariya A Couples - TripAdvisor 인증 리뷰

Despite our late arrival after a long journey, we were unable to rest due to a hotel event in the restaurant that continued until 2 AM. The reception failed to inform us of this beforehand. The loud music made it impossible to sleep. Additionally, the restaurant was closed due to the event, and room service was unavailable as there was no table suitable for two people in our room. While one could eat at the work desk, the other person had no option. Furthermore, the room lacked a sofa.

1 star hostel level of service

트립어드바이저 평점 1.0/5

JorgeL TripAdvisor 인증 리뷰

There is no information whatsoever to the guest or waters in the rooms. By the way, the white suites look like and feel like an hospital room. During breakfast, you need to cover more than 50 meters across the area to find the different items, but no coffee. You need to ask for one and to make their life easier the waitresses do not even explain the different options you have. The same with the fact that you can order something from the kitchen (in fact almost everything since very little is displayed in the room). After10 min waiting and already late for my meeting I finally get a black coffee. Then I need to circle around the room again to find the milk. No lactose free option. Nice! Great view, nice music, but 1 star hostel level of service. I am definitely not staying in Sofitel again.

Dear JorgeL, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you described during your stay at SO/ Vienna. Your comments regarding the lack of information in the rooms and the challenges you faced during breakfast are concerning, and we appreciate you bringing them to our attention. We strive to provide excellent service and a welcoming atmosphere for all our guests. Your feedback about the breakfast setup, coffee service, and dietary options is invaluable. I would like to clarify that we do offer lactose-free options, and we will ensure our team will communicate these offerings better to our guests in the future. We’re glad to hear you enjoyed the view and music, but we regret that the service did not meet your expectations. Please know that your experience is important to us, and we would welcome the opportunity to discuss this further if you are open to it. Thank you once again for your feedback, and we hope you will consider giving us another chance in the future. Warm regards, Christian E. Klaus, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,321 리뷰 9.7/10 위치
  • 2,229 리뷰 8.4/10 객실
  • 1,866 리뷰 8.4/10 서비스
  • 11 리뷰 8.1/10 인터넷 가격
  • 862 리뷰 8.2/10 조식
  • 770 리뷰 7.8/10 안락함
  • 731 리뷰 9/10 분위기
  • 533 리뷰 8.1/10 편의 시설

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빈 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.