호텔 머큐어 빈 시티 4성

고객 평점 (ALL 평가) 4.3/5 1,298 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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Hollandstrasse 3, 1020 빈, 오스트리아

호텔설명

호텔 추가 정보

  • 비엔나 공방에서 영감을 받아 새롭게 리노베이션한 4성급 호텔

  • 활기찬 2지구의 시내 중심가에서 도보로 5분 거리에 있습니다

  • 세련된 디자인과 고품질의 현대적인 편의시설을 갖춘 매력적인 객실

  • 비엔나 와인을 제공하는 24시간 셀프 서비스 라운지 바

  • 다양한 지역 특산품이 포함된 풍성한 조식 뷔페

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호텔 위치

호텔 머큐어 빈 시티

Hollandstrasse 3
1020 빈
오스트리아

GPS:48.215123, 16.376181

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

Wine bar

24시간 운영되는 셀프 서비스 바는 세기말 비엔나의 스타일과 매력을 발산합니다. 관광으로 하루를 마신 후 고급 와인, 현지 맥주, 맛있는 스낵과 함께 휴식을 취해 보십시오.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,298 리뷰

TripAdvisor 평가  4.0/5  1,434 리뷰

Family Travel - Europe Trip

트립어드바이저 평점 5.0/5

Sanchirorj 가족 - TripAdvisor 인증 리뷰

I'm traveling by car and the Hotel Mercure Wien City is well located with parking and close to main atractions. Great breakfast and nice room. This is my third time in this hotel and next time I have plans to stay there again.

Dear Sanchirorj, Thank you so much for your wonderful review and for being a loyal guest at Hotel Mercure Wien City! We’re thrilled to hear that you continue to have a great experience with us. It's fantastic to know that our location, parking facilities, and breakfast meet your expectations. We’re also pleased that you find our rooms comfortable and well-maintained. We look forward to welcoming you back on your next visit. If there’s anything specific you’d like to see or experience during your next stay, please let us know. Safe travels and see you soon! Best regards, Magali Kempes Moll Guest EXperience Manager

Good Location! Excellent Customer Service !

트립어드바이저 평점 5.0/5

Prerna J TripAdvisor 인증 리뷰

We stayed there for 6 nights in May. The biggest plus point was their staff. Everyone was so professional and went above and beyond to ensure are experience was positive. This location is about 15 minutes' walk from all the Touristy sites. However about 5 minutes' walk is the Underground Train. This location is a perfect mix of quiet stay and easy accessibility. It is also right across the branch of the River Danube. Once you cross that bridge is where you have all the bars and places to eat. There is also a grocery store just a block away! Breakfast was perfect and the lady who manages the breakfast was amazing! The spread was plentiful and fresh. One early morning we had a tour that began at 6.30 am and we requested to use the coffee machine. She not only got us coffee, but she also gave us to-go cups for our second cup! Like all European Hotel Rooms, the rooms were small. However, that is not a deal breaker. The rooms were comfortable and clean. We booked the privilege room and included the robes and slippers with a queen-size bed. The room also had a coffee machine, but we did not use that. The mini bar was included in our stay because of the type of room we booked. The bathroom was a decent size and had all the amenities. I highly recommend staying here if you are visiting Vienna !

Dear Prernajani, Thank you for your wonderful review and for choosing to stay with us. We are thrilled to hear that you had a positive experience, especially with our staff's excellent customer service. Our team takes great pride in ensuring all our guests feel welcome and well taken care of, so your kind words mean a lot to us. We’re glad our location suited your needs, providing both a quiet stay and easy accessibility to tourist sites and local amenities. It’s great to hear you enjoyed the convenience of nearby public transport, bars, restaurants, and the grocery store. Thank you for your compliments on our breakfast service. Our breakfast team, especially the lady you mentioned, Selly, will be delighted to hear your feedback. We strive to offer a fresh and plentiful spread to start our guests’ days off right. We appreciate your understanding regarding the room size and are pleased that you found your room comfortable and well-equipped. It’s wonderful to know that you enjoyed the privileges of your room, including the mini bar and amenities. Thank you for recommending us to future visitors of Vienna. We hope to have the pleasure of welcoming you back on your next visit. Greetings from Vienna, Magali Kempes Moll Guest Experience Manager

All in all thumbs up!

트립어드바이저 평점 4.0/5

ThePirateWitch 가족 - TripAdvisor 인증 리뷰

Quite a convenient 15 minute walk to Stephansplatz, 10 minutes to Schwedenplatz and Schottenring U-Bahn stations, so good for transport and easy access to restaurants and bars. The hotel is smart, clean and comfortable, desk staff are mostly helpful but I think they deal more with business visitors than tourist style people. Our rooms were small, functional, could do with a mirror near the desk for make up but again, might be because they get more business men. The bathroom looked good but was poorly designed, the loo was a a very strange angle, the door was difficult to side, the shower flooded the room and the tissue box fell off the wall if you even looked at it! The sink didn’t drain properly and we couldn’t get the plug up once it was down. We didn’t have breakfast as we were told it was €25 each, Anker over the water cost €25 for all of us to have breakfast and was lovely. So, good hotel, reasonably priced (if you don’t have breakfast), good location, a bit noisy, all in all good.

Dear Guest, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you found our location convenient and appreciated the cleanliness and comfort of our hotel. We acknowledge your comments regarding the room design and amenities. We strive to cater to both business and leisure travelers, and your observations about the room layout and bathroom issues are very valuable. We will certainly look into these matters to see how we can improve the experience for all our guests. Regarding the breakfast, we understand that our pricing may not suit everyone’s preferences. We appreciate your suggestion and are glad you found a suitable alternative nearby. Thank you once again for your detailed review. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Kind regards, Magli Kempes Moll Guest Experience Manager

Viennesse welcome awaits you

트립어드바이저 평점 5.0/5

Louise D TripAdvisor 인증 리뷰

Very impressed with this hotel. Clean comfortable and good location. Positioned on Leopold start its just a quick 5 minute walk to Swedenplatz and then onto the main tourist area. Our room was good, bed very comfy and all very clean and serviced daily. Shower room was also good. The staff were amazing very helpful, patient and jolly. Breakfast was good plenty of choice. There's no bar or restaurant but you are surrounded by them once you step out the door. We found 2 good breakfast places close by as we only had the hotel breakfast for one morning as it was a bit expensive. The trams run from over the bridge and are very good,cheap and regular.

Dear guest, Thank you for sharing your positive experience with us! We are thrilled to hear that you were impressed with our hotel and that you found it clean, comfortable, and well-located. It's great to know that you enjoyed the convenience of our location, just a short walk from Schwedenplatz and the main tourist areas. We're delighted that you found your room to be good, with a comfortable bed and clean facilities. Our team works hard to ensure that our guests have a pleasant stay, and we're pleased that you found them to be helpful and friendly. I will personally relay your feedback to all of them, who will be glad to know that their efforts contributed to your enjoyable stay. We at Mercure Wien City take pleasure in creating moments of magic for our guests. I am pleased that we were able to do so for you. We're glad that you enjoyed the breakfast options and that you were able to explore the surrounding area for other dining choices. Thank you for mentioning the convenience of the nearby trams as well. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Warmest regards, Magali Kempes Moll Guest Experience Manager

Clean and modern but no charm! Poor internet connection and a few other problems!

트립어드바이저 평점 3.0/5

Susie G Couples - TripAdvisor 인증 리뷰

Modern, clean, well located! It lacks the charm of our hotel in Prague! Cramped room! Poor internet! did not work with my iPad! Worked in Prague, Tokyo, Lisbon, etc. Only 2 English channels on TV. The sink did not drain well. Wouldn’t come back.

Dear Susie, Thank you for sharing your feedback with us. We're glad to hear that you found our hotel clean, modern, and well-located. However, we regret that your experience did not meet your expectations in some areas. We apologize for any inconvenience caused by the poor internet connection. Providing reliable Wi-Fi is important to us, and we will investigate the issue further to ensure that it is addressed promptly. Additionally, we apologize for the lack of charm compared to your previous stay at our hotel in Prague. While we strive to create a welcoming and inviting atmosphere for our guests, we understand that personal preferences vary. We regret for the cramped room and the limited selection of English channels on TV. Your feedback is valuable to us, and we will take it into consideration as we work to improve our facilities and services. We are really sorry that your experience did not meet your expectations, and we understand your decision not to return. If you would like to discuss your concerns further, please feel free to contact us directly. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Best regards, Guest Experience Team Mercure Wien City

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 769 리뷰 9.5/10 위치
  • 927 리뷰 6.7/10 객실
  • 796 리뷰 8.7/10 서비스
  • 55 리뷰 2.8/10 인터넷 가격
  • 444 리뷰 5.8/10 안락함
  • 441 리뷰 7.9/10 조식
  • 385 리뷰 7.4/10 청결도
  • 150 리뷰 3.5/10 편의 시설

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