Mercure Vienna First

Giudizio clienti (Valutazione ALL) 4.5/5 2.232 recensioni

Mercure Vienna First
vedi sulla mappa
+ 16 Servizi

I plus dell'hotel

  • POSIZIONE ECCELLENTE: zona pedonale nel centro storico

  • Affascinante hotel di città in un caratteristico stile viennese

  • Tour guidato a piedi GRATUITO ogni sabato (posti limitati)

  • Bistrot Vienna 1st: bar e ristorante

  • Certificazione austriaca Ecolabel

Questo hotel fa parte del programma Planet 21 e agisce a favore dell'Ospitalità positiva.

Posizione dell'hotel

Mercure Vienna First

Desider Friedmann Platz 2
1010 vienna
austria

Check-in dalle 15h00

Check-out fino alle 12h00

  • In aereo

    WIEN SCHWECHAT A 18km / 11,18 miglia - Servizio navetta A pagamento

  • In treno

    HAUPTBAHNHOF A 3km / 1,86 miglia

Coordinate GPS:48.211414, 16.374053

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sintesi
  • Parcheggio
  • Navetta
  • Ristorante
  • Aria condizionata
  • Wifi
  • Colazione
  • Bar

VIENNA 1ST

Una posizione unica storica e moderna, sia in termini di architettura sia di cucina. Lasciati sedurre dall'atmosfera speciale, dai profumi della nostra cucina aperta e dalla musica lounge sorseggiando un bicchiere di buon vino dalla nostra cantina.

Le nostre sistemazioni

L'hotel dispone di 49 camere non fumatori. Puoi scegliere tra camere Standard e Privilege e la suite Executive. Tutte le camere includono una scrivania funzionale, WIFI gratuito e kit per preparare tè e caffè.

Le recensioni dei nostri clienti per
Mercure Vienna First

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL 4.5/5

2.232 recensioni

Un soggiorno bellissimo

Giudizio clienti 5.0/5

Anonimo Coppie - 24/11/2021 Avvisi confermati di ALL

Struttura ben arredata e ben posizionata nel centro di Vienna. Fin da subito siamo stati accolti nel migliore dei modi. Ci è stato messo a disposizione anche un tour di due ore a piedi per Vienna che è stato molto interessante. Ci tornerei volentieri e suggerisco chiunque di soggiornare in questa struttura.

Dear Orazio M., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First

A parte il bar

Giudizio clienti 4.0/5

Anonimo Famiglie - 09/12/2019 Avvisi confermati di ALL

Hotel pulito, personale cordiale e posizione centrale. Stanza confortevole e silenziosa. Peccato per il bar dell’hotel, dove in una fredda serata invernale ci sono stati serviti uno strudel scongelato al microonde e un kaisermarren in parte ancora congelato. A parte la cioccolata calda non avevano nessuna bevanda calda, neanche un the o una tisana. Un bar così è inutile e va a discapito di immagine dell’hotel, anche perché il personale qui e’ stato piuttosto scortese.

Dear Marco Giuseppe I., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. We are glad you had an overall pleasant time with us and you enjoyed our perfect city center location. But unfortunately we have also to read you were not satisfied with our restaurant/bar. Service as described does not match with our high Mercure quality. We do apologize for that and please rest assured we will forward it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Moderno e pulito

Giudizio clienti 4.0/5

Anonimo Coppie - 04/11/2019 Avvisi confermati di ALL

L'hotel si trova in una posizione comoda, vicina alla metro ed alcuni locali per uscire la sera. Pulito e comfortevole, armadio piccolo ma sufficiente, i piani alti offrono anche una bella vista.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First

piacevolissimo soggiorno

Giudizio clienti 4.5/5

Anonimo Amici - 11/09/2019 Avvisi confermati di ALL

La città e bella, interessante e ben organizzata ed il soggiorno presso l'hotel Mercury First è stato molto piacevole: la camera è confortevole, piacevolmente arredata, spaziosa e pulita.

Dear Fabiola F., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

MIGLIORABILE

Giudizio clienti 3.0/5

Anonimo Coppie - 03/09/2019 Avvisi confermati di ALL

Ottima posizione nel centro di Vienna. Camera piccola ma funzionale, buona insonorizzazione. Da rivedere: - moquette in camera - mancanza canali italiani in TV - in bagno set cortesia inesistente per un 4 stelle(neanche il balsamo x capelli) - nella sala colazione mancanza delle etichette descrittive del prodotto - nella hall dell'hotel (molto piccola) e' stato concesso ad alcuni ospiti di mangiare e bere tipo pic nic

Dear Mrs. D., Thank you for taking the time to tell us about your experience at the Hotel Mercure Vienna First. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I regret to read that our design did not meet your expectations. Regarding the signs in the restaurant, I will immediately forward this to the restaurant manager and the necessary measures will be taken immediately. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First

Esperienza molto positiva

Giudizio clienti 5.0/5

Anonimo Coppie - 29/07/2019 Avvisi confermati di ALL

Soggiorno rilassante ed emozionante

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First

Vienna First!!!

Giudizio clienti 5.0/5

Anonimo Coppie - 14/05/2019 Avvisi confermati di ALL

Ottimo soggiorno, ottimi i servizi offerti e la disponibilità del personale.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First

Perfetta

Giudizio clienti 3.5/5

Z. A. Famiglie - 27/04/2019 Avvisi confermati di ALL

Posizione strategica Colazione ottima Camera pulita e confortevole forse per tre persone un po’ piccola Servizio molto buono

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager´ Mercure Vienna First

al posto giusto

Giudizio clienti 5.0/5

Anonimo Coppie - 11/03/2019 Avvisi confermati di ALL

In pieno centro, circondato da i locali più in voga, offre una ospitalità discreta ed efficiente.

Dear Mr. E., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager ´ Mercure Vienna First

La mia casa a Vienna

Giudizio clienti 5.0/5

Cristina Coppie - 19/01/2019 Avvisi confermati di ALL

Un ottimo hotel in posizione centrale di Vienna. Ben arredato, accogliente, sia nella parte comune sia in camera. Vi è una doccia stupenda "a cascata", (e pensare che a Vienna non ci sono alberghi con le doccie ma quasi sempre con vasche). In camera presente il frigorifero, acqua minerale, bollitore con cafè e thè. Insomma non era un hotel. Era una casa dove vorrei tornare...

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager ´ Mercure Vienna First

centralissimo e pulitissimo

Giudizio clienti 4.5/5

Anonimo Coppie - 08/01/2019 Avvisi confermati di ALL

ottimo hotel, personale molto gentile , ubicata in zona centralissima ed estremamente pulito

Dear Nicola D., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Assistant Manager Mercure Vienna First

ottimo in tutto ma da migliorare la scelta della colazione

Giudizio clienti 4.0/5

Claudia Famiglie - 08/12/2018 Avvisi confermati di ALL

Ottima per tutto, da migliorare la colazione

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also would like to thank you for your constructive criticism regarding our breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager ´ Mercure Vienna First

ottimo rapporto qualità prezzo

Giudizio clienti 4.0/5

Anonimo Coppie - 07/10/2018 Avvisi confermati di ALL

Soggiorno adeguato alle nostre attese. unico punto nero: al nostro arrivo alle 01.30 del mattino la reception era incustodita, cioè il portone di ingresso si apriva automaticamente ma nessun impiegato era presente, abbiamo suonato ripetutamente il campanello esterno dell'ingresso senza ottenere risposta. dopo ben 20 minuti di attesa mi sono recato al vicino hotel mercure central per chiedere spiegazioni. con qualche difficoltà per la lingua sono riuscito a farmi capire e ho ottenuto che qualcuno ci accompagnasse a prendere possesso della camera già assegnata. Segnalo che avevo già eseguito il chek-in telematico dove ho indicato l' orario previsto del mio arrivo.

Dear Mr. C., Thank you for taking the time to share your feedback. We deeply regret your first bad impression during your check in late at night! Please note that the Mercure Vienna First and Mercur Wien Zentrum are working together with the same team. So during night at between 01:00 an 02:00 am our night shift is around in the hotels to do security checks and walks, this why our colleague was at that time in the other hotel for a short time. Unfortunately we did not receive your late arrival time trough the online systems. Once again we do apologize for the non welcoming check in very late at night! We also would like to thank you for your great rating regarding your stay with us! Warm regards from Vienna Katharina Moustakas Front Office Manager ´ Mercure Vienna First

Hotel Mercure Vienna First

Giudizio clienti 5.0/5

Anonimo Coppie - 05/08/2018 Avvisi confermati di ALL

Ottimo Hotel in posizione eccezionale. Personale molto cortese. Camera molto confortevole e pulita.

Dear Gilberto P., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Assistant Manager ´ Mercure Vienna First
Giudizio clienti 5.0/5

Anonimo Coppie - 04/06/2018 Avvisi confermati di ALL

Posiziona ottima e tranquilla Pulizia buona Personale gentile

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager ´ Mercure Vienna First

Centrale, pulito, personale cortese,

Giudizio clienti 4.0/5

Anonimo Coppie - 08/05/2018 Avvisi confermati di ALL

Soggiorno in hotel comodo al centro ed ai servizi. Colazione buona, personale molto cortese. In generale un buon servizio.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Shiftleader Mercure Vienna First

Rilassante

Giudizio clienti 4.5/5

Giovanni Coppie - 24/04/2018 Avvisi confermati di ALL

Comoda, confortevole e con personale molto attento alle esigenze

Dear Mr. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Shiftleader Mercure Vienna First

Le nostre recensioni 20 più recenti

Altri nostri hotel vicini

Tutti i nostri hotel a vienna