The Sebel Yarrawonga Silverwoods

New complex magnificent views of the lake. Plenty of flat walking tracks. Lovely restaurant featuring local produce. Attached to a gold course which unfortunately I didn’t get to see or use. Typical country staff friendly and helpful. Bar staff basic don’t ask for a complex cocktail but they pour an excellent beer and have a wide range of good wines. You can always tell a good resort by its towels and these and large fluffy plus a great shower.

Beautiful hotel in amazing location . Ordered breakfast which was cold . Feedback given respectfully but disappointingly no attempt to repair customer relationship . Maybe eat elsewhere ??? It was such a shame to miss an opportunity to build reputation in a rather competitive environment.

The Yarrawonga Sebel was a fabulous place to stay. Our room was beautiful with all the mod cons. The best part about the Sebel were the staff. They were friendly, helpful, rushed off their feet but always happy. From the Manager down, everyone was delightful and always trying to help. We had a fabulous golfing holiday so the hotel and golf course personnel made it a very enjoyable time.

Stayed for Saturday and Sunday night recently. My partner and I stayed in a 1 bedroom lake view room. The room was nice, pretty clean. Nice balcony and nice sized room. Bed was very comfy, will take my own pillow next time. Ceiling fan in the bedroom was my favourite. Pool area was nice, although our bar tender must have been new, as a few of our drinks weren’t made properly (mojito made with dark rum for example) and took a while to come. We had breakfast both mornings in the establishment. The food was absolutely fantastic, could not fault it (I am a chef by trade and have worked in hospitality for 16yr). Only issue we had was our server (Meg) got a few of the orders wrong, and seemed to have quite the attitude about it. I could only assume that it was super understaffed, and it really did show. We had to get our own water for the table multiple times, we had 2 salt shakers on the table which were empty, so we grabbed 1 from another table which was also empty. We dealt with Laura and Nat a few times and they were absolutely fantastic. Even though things were going wrong with the orders, they were so great about it. For dinner we were served by Meg again and wasn’t a good attitude again. Maybe she was very tired/overworked. At $400/night for accommodation, we expected a whole lot more. If you haven’t got enough staff, don’t let the extra rooms be booked. Poor management. Even though we had poor customer service, it is a very nice establishment and we will be back (in the hopes that it improves next time). Also want to add that Sebu (Fijian man near the entry) was so great!! So lovely and only too willing to help you out.

What a beautiful place to stay. Room was lovely, staff were nice and the pool was unbelievable. If only we could have stayed longer. Well worth the money. Only negative was the distance you had to park from the rooms. Having to drag your luggage a fair way in the heat was not ideal.