The Sebel Yarrawonga Silverwoods 4.5 stars

Customer review rating (ALL Rating) 4.3/5 495 reviews

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Description

Hotel extras

  • Exquisitely designed Studio rooms and Apartments with stunning views of Lake Mulwala.

  • Foodie destination offering formal and casual cuisine. Menus feature local, seasonal produce.

  • Infinity pool and Sunset Bar overlooking Lake Mulwala.

  • Sol Wellness Centre

  • Waterfront event destination catering to weddings, private events and conferences.

Our accommodation(s)

Penthouse

3 BR Apartment Penthouse Lake Front

  • 6 pers. max
  • 155 / 1668 sq ft
  • Bedding 3 x King size bed(s)
  • Views: Lake View

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Hotel location

The Sebel Yarrawonga Silverwoods

40 Silverwoods Boulevard
3730 YARRAWONGA
Australia

GPS:-36.002261, 146.035605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  495 reviews

Customer review rating 3.5/5

Lana C. Friends - Confirmed reviews ALL

The place & venue is a fabulous. The staff are an issue- need be taught manners & need more staff around the pool - especially in afternoon for drinks & food. It takes the enjoyment out of not having pool service.

Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the venue. However, we take your comments about staff service seriously and will review our operations to enhance the guest experience, particularly around the pool area.

Customer review rating 3.5/5

Abbey F. Couples - Confirmed reviews ALL

The motel & surrounds are beautiful can’t fault it. But the money you pay to stay you expect to at least get good service. Hardly any bar staff on (told because a wedding is on) no staff on at the bar at the pool , was hot enough and busy enough had to go all the way inside to purchase a drink that took for ever! Breakfast on a Saturday morning if you didn’t want the buffet all that was available was an egg & bacon burger!! Which isn’t going to suit everyone! It was a real let done to be honest with the amount of money you pay to stay there.

Thank you for taking the time to share your feedback regarding your recent stay at The Sebel Yarrawonga Silverwoods. We appreciate your kind words about the beauty of our property and surroundings. We understand your concerns regarding staffing levels during your visit, particularly in relation to the bar service and breakfast options. While special events, such as weddings, can impact our usual service levels, we strive to provide a high standard of hospitality to all our guests. Your comments regarding the limited breakfast choices have been noted and we appreciate your input as we continuously evaluate our offerings to meet diverse preferences. We regret that your experience did not meet your expectations, especially considering the investment made in your stay. Your feedback is invaluable in helping us improve our services. Thank you once again for your comments and we hope to have the opportunity to welcome you back in the future.

Customer review rating 4.5/5

Anthony Z. Couples - Confirmed reviews ALL

We had a great time in an amazing location. The pool bar was shit which is why it was not a 10. We had to walk to the front entrance to get a drink and then staff were not that keen to service the pool area instead asking us to wait for drinks and take them back ourselves. In the end after being asked to they did service the area.

Thank you for your kind words regarding our beautiful location. We are delighted to hear that you enjoyed your stay overall. However, we sincerely apologise for the inconvenience you experienced with the pool bar service. We strive to provide attentive service and your feedback is invaluable in helping us improve our offerings. We appreciate your understanding and patience in this matter. Thank you once again for your feedback and we hope to welcome you back soon.

Customer review rating 3.5/5

Courtney J. Couples - Confirmed reviews ALL

It was okay. As a multicultural family there was some stares and rude service in the restaurant. Room itself was nice, and the view. The lady who checked us in was lovely.

Thank you for sharing your feedback. It is disappointing to learn about your experience in the restaurant, as we strive to offer inclusive and respectful service to all our guests. We appreciate your kind words regarding our rooms and staff during check-in.

Customer review rating 0.5/5

Maree S. Couples - Confirmed reviews ALL

Very average rooms. Room was freezing. No instructions for anything unless you scanned it and that didn’t work Food was terrible

Thank you for your feedback regarding your recent stay. I regret to hear that you found the accommodations and dining experience unsatisfactory. Your comments regarding room temperature and the availability of instructions will be taken into consideration as we continually strive to improve guest experiences.

Other web-users rate our hotel

  • 178 reviews 8.4/10 Location
  • 295 reviews 7.6/10 Room
  • 350 reviews 5.7/10 Service
  • 234 reviews 5.9/10 Food
  • 97 reviews 3.8/10 Cleanliness
  • 89 reviews 8.4/10 Vibe
  • 60 reviews 4.5/10 Bar
  • 57 reviews 3.4/10 Value

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