Mama Shelter Bordeaux 2 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.2/5 รีวิว 2,168 รายการ

Mama Shelter Bordeaux - Image 1
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  • An ideal location in the downtown area

  • A 360-degree rooftop view of Bordeaux

  • Colorful design

  • Various dining areas: restaurant, terrace and rooftop

  • Adaptable and modular conference rooms



Mama Shelter Bordeaux

19 Rue Poquelin Molière

พิกัด:44.839901, -0.577184



เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

  • ที่จอดรถ
  • รถรับส่ง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%



100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ


เรทติ้งบน ALL  4.2/5  รีวิว 2,168 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 1,614 รายการ

Certificate of excellence ปี 2022

Comfortable and well located - would stay again

คะแนนจาก Tripadvisor 4.0/5

Andrew S รีวิวที่ได้รับการรับรองจาก TripAdvisor

This hotel is very well located within the Bordeaux pedestrian area just up from the cathedral. They do have limited parking and the staff were very helpful in navigating us through the traffic controls. The rooms were comfortable although a little small, and there was a fridge and microwave. Breakfasts were good and there was a pleasant roof top bar and restaurant. Hotel is very close to restaurants and shops and it is not too far to walk down to the main part of the old town.

Dear Andrews, Many thanks for taking time to give usfeedbacks about your stay ! We hope you enjoyed your time with us & hope to see you soon in Bordeaux ! Mama Loves You! Sacha, F&B Director

Great location and clean room with unforgettable service

คะแนนจาก Tripadvisor 5.0/5

Mason H Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Mama Shelter Bordeaux is perfect for exploring Bordeaux, with an extremely cute rooftop bar. The room was cozy and perfect for my wife and I during our trip. By far, the service was unparalleled. When my airline Air Canada lost my luggage, they were able to store it for more than a month while I waited for the airline to arrange pickup. They were extremely accommodating and I will not hesitate to stay here or any other Mama Shelter locations again.

Dear Mason, Many thanks for your feedback ! We hope to welcome you again very soon ! Mama Loves You ! Sacha, F&B Director

An Uncomfortable Stay

คะแนนจาก Tripadvisor 2.0/5

Joshua M Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor

This place feels like a bar/ restaurant first, and then a hotel second. It feels like they are trying to be a younger brother of a W hotel, but don’t provide the same level of comfort and service. It is fine for them to have a bar experience in the lobby, but the hotel room should be isolated from this. While staying on the first floor, you can hear the music from the bar late into the night. It made it difficult to sleep. The front desk staff were able to help address this issue, which is why I’m not giving 1-star. They first asked the bar to lower the volume about a quarter after midnight, and then again around a quarter before one. They were unable to move my room that night as they were sold out, but did so the next afternoon. In rooms facing the back, the window do not open and directly face the hotel stairwell. It was uncomfortably warm in the room, so I tried the AC to cool the room off. Despite being on its coldest setting, only heat came from the vent and made it worse. There isn’t a deadbolt on the door, and housekeeping walked in on me several times before I could reach the door. One of the times that this happened, I just started to take a shower. The main reason that I chose this hotel was for its location, which was central and excellent. It should be noted that homeless people do seem to hang out in the evening across the street. It never felt unsafe to me, but I’m not sure if a solo woman would feel the same. The elevator requires a key card to use, so the hotel levels are secure. The breakfast was OK, though I don’t think it is a good value. It is a buffet that offers (including, but not limited to) scrambled egg, sausage/ bacon, provençale tomato, grilled vegetables, pain perdu, pain chocolate, fresh fruits and cereal. You’d be better off going somewhere else in the morning to eat. I will say that the front desk is good. I don’t normally make complaints while staying in a hotel, but they did manage the noise situation well. Their work was appreciated. My issue is with pretty much everything else. Perhaps I’m not the target demographic for this brand, but I will never stay here or at any of its sister properties again.

Dear Joshua, First of all, many thanks for giving us your complete feedback about your stay. I'm sorry to hear that your stay didn't met quite your expectations this time ! Mama Shelter as a festive establishment do plan events with live dj set from 21h30 to 1h30 from Thursday to Saturday nights. The volume normally must be adapted in order to not disturb the neighborhood as well as our hotel customer wanting to have a rest instead of partying with us. I'm happy to hear that the front desk team handled your complaint successfuly. You're right, for safesty reasons, the twins rooms from the back of the hotel are facing an emergency stair, so the windows can't be opened. Regarding homeless people surrounding the entrance, the city departments are aware and the police as well but not concerning our hotel directly as they stay in front of another building. We never had a problem but I understand & share your feeling regarding this situation. We do have security guard at doors for Mama Shelter to filter traffic and ensure guest's security at the hotel! The buffet breakfast option comply with a wide range of homemade products and we do offer the possibility to have some reduced offer such as continental breakfast order, or quick breakfast with hot beverages and a viennoiserie to satisfy all guests. Finally, we do hope to welcome you again for another Mama experience maybe hrough another city ! I wish you all the best. Mama Still Loves You! Sacha, F&B Director

Great experience!

คะแนนจาก Tripadvisor 5.0/5

Carolyn G รีวิวที่ได้รับการรับรองจาก TripAdvisor

Wonderful stay - the place has funky feel - everyone was so friendly and helpful. Location is great and the rooftop bar and restaurant was perfect and so welcome after a long day sightseeing to come back and have a drink before retiring. Would definitely go back.

Dear Napolicat, Un big thank you for your wonderful feedback about your stay with us. We hope to welcome you very soon at Mama Shelter Bordeaux ! Mama Loves You ! Sacha, F&B Director

Very Small for the Big Cool Vibes

คะแนนจาก Tripadvisor 4.0/5

706amyk Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The vibe is cool but the noise can be loud. The rooms are small. Very small. And the bathroom feels institutional. The breakfast is fantastic. It was one of the best buffets we had in France, and featured hot and cold dishes. The location is excellent.

Dear 706amyk, Many thanks for taking time to give your feedbacks about your stay. Please note that we provide a wide range of rooms capacity though various rooms categories ( Small, Medium, Large, XL, XLL) ranking from a 15m² to 2x36m², it all depends on your needs, budget & bookings. We hope to welcome you again for your next stay in Bordeaux. Mama Loves You! Sacha, F&B Director

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