Hotel Mercure Bordeaux Centre Ville 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 รีวิว 1,875 รายการ

Hotel Mercure Bordeaux Centre Ville - Image 1
Hotel Mercure Bordeaux Centre Ville - Image 2
Hotel Mercure Bordeaux Centre Ville - Image 3
Hotel Mercure Bordeaux Centre Ville - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Close to the downtown area and the main tourist spots.

  • A fully equipped fitness area.

  • 700m2 of catering spaces / flexible seminar rooms

  • An immersive Quiz Arena games room

  • The hotel has been awarded Green Key certification for its CSR commitments.

ที่พักของเรา

สถานที่ตั้งโรงแรม

Hotel Mercure Bordeaux Centre Ville

5 rue Robert Lateulade
33000 BORDEAUX
France

พิกัด:44.83851, -0.586266

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง
ใกล้กับโรงแรม
  • ที่จอดรถ

Sans Pression

The Sans Pression is much more than a bar and restaurant. Unwind in this two-level space with a mix of different atmospheres The weekend is reserved for brunch: an all-you-can-eat buffet made for sharing.

จอง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.5/5  รีวิว 1,875 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 334 รายการ

Not Centre Ville

คะแนนจาก Tripadvisor 3.0/5

Tricia B รีวิวที่ได้รับการรับรองจาก TripAdvisor

We arrived very late, reception were very nice and friendly, the bar was unfortunately closed, so we went straight to our room and went to bed. In the morning we noticed that the room was very large, but sparsely furnished. Not a drawer to be found, or shelves, or a desk, oh and why when you book a room for two people is there only one chair? Also, the room was very dark and dingy, overlooking what was a concrete jungle. Breakfast was good, normal continental and cooked items. On exploring, the hotel is not in a very salubrious location, there is a huge concrete shopping mall opposite, and mostly what looked like social housing, and generally quite run down, and certainly not in the Centre Ville. There was a tram close by, which went to the cathedral, the river, oh and the airport, for €1.80 per trip, that was a life saver for us as my husband is not able to walk very well. There’s no real restaurant, just an eating area by the bar. I certainly wouldn’t call it a 4 star hotel. The staff at the hotel were nice and helpful.

Potentially a good hotel

คะแนนจาก Tripadvisor 3.0/5

Carstens_Welt Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Good location, nice rooms, but a couple of shortcomings: safe not working (was fixed after I complained, next day not working again!), rooms not cleaned properly, keycard not working (had to go to the reception at least twice per day - and I didn't put it together with my mobile, no!). It was really annoying. After my complaints they offered a dinner for free, but I had other plans. At least a professional way to deal with a customer complaint.

Accueil Chaleureux!

คะแนนจาก Tripadvisor 4.0/5

Sightsee60934294929 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Easy to get there from Airport (30direct, Line 1). Thank you so very much to Corantin and Laurie for their welcoming attitude and their help with maps, heater, restaurants suggestions, taxi/half-day trip to St-Emilion booking, renewing my room for an extra night due to Airline strike and a free museum pass while I’m waiting for my room… Very pro and chaleureux! Wow! Breakfast buffet was great! Walking distance to main attractions! Fantastic time! See you maybe in Vancouver, BC! C.

Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and you can count on us to pass on your compliments to Corentin and Laurie. We hope to see you again very soon in Bordeaux !

Definitely not "Centre Ville" and certainly not a 4* experience for us

คะแนนจาก Tripadvisor 3.0/5

RWC03 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Parking in the local Meriadeck centre car park meant a mazy walk to the hotel which was not easy with luggage and we didn't find the lifts on arrival so lots of narrow stairs, so suggest you drop off your bags at the hotel before parking. Admittedly, we should have done more research as Centre Ville in the hotel name is very misleading as was certainly not in the heart of the town as was located in a commercial area near a shopping centre so disappointing for us. We had requested rooms next to each other and received a message to say this would be arranged, but on arrival we were on totally different floors - we were offered a change of room the next morning, but not really worth it for one night - you would think bookings made together with the same name would be assigned rooms together/nearby or at least on the same floor? Worse showers I have ever had in a hotel stay - we had over the bath showers in both our rooms with very low water pressure so not a good shower experience and certainly not what I would expect for a 4* rated hotel. Little things matter so stained chairs in reception do not give a good impression and could be easily rectified with a little care. We turned to the hotel on Saturday night and although people were at the bar, when we asked at Reception if it was open were told very bluntly that the bar was closed with no apology which is not what we have encountered in other hotels. Overall, think this hotel's 4* rating is questionable (maybe based more on the conference facilities they offer?) as we have stayed in many Mercure hotels previously but this one did not live up to its name for us so would look at other options should we return to Bordeaux. As a footnote and certainly, not something the hotel can be responsible for, but it is not a pleasant experience having to dodge human excrement on the path from some unfortunate folk taking shelter around the shopping centre, so we obviously found an alternative route.

Thank you for this very complete and detailed feedback. We are sincerely sorry that your stay with us did not live up to your expectations. Our hotel is located in the Mériadeck business district, 5 minutes walk from Place Gambetta and 10 minutes walk from the city hall which is in the heart of Bordeaux. A tram stop is also located 2 minutes walk from the hotel. The public parking you mention does not belong to our hotel but we regret that you encountered difficulties reaching our establishment. We have added signage to best guide our customers and we plan to send an email before their stay to provide precise information on this subject. For the rest of your experience, please accept our apologies. The department heads concerned have been informed of your remarks and will take the necessary measures. We hope to have the opportunity to regain your trust and serve you better during your next stay in Bordeaux. Best regards,

Suits a citybreaker on a budget

คะแนนจาก Tripadvisor 4.0/5

McLoughlin_WG Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

My wife and I stayed 3 nights here....the hotel and room were clean and basic....staff friendly too....the hotel is not located in the best area but close to a tram station to get u into the city centre or back to the Airport....we never got up for the breakfast so can't comment on it.

Hello, thank you for your feedback and compliments regarding our hotel cleaning and staff friendliness . We happy that you enjoyed your stay among us. See you soon in Bordeaux !

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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