Mama Shelter Lyon 2 yıldız
Avis müşterileri puanı (ALL Puanlama) 4.5/5 708 görüş
13 Rue Domer
C: 1 2 3 4 11 14 JEAN MACE
METRO JEAN MACE: B JEAN MACE
LYON SAINT EXUPERY 25,8km / 16,03 mil mesafede - Servis aracı ödeme
PART DIEU 5km / 3,11 mil mesafede
Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:
Our chefs prepare simple, mouth-watering dishes inspired by traditional cuisine from Lyons to make you feel right at home.
Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlarDaha fazla bilgi edinin
Not suited for international business travelers
Tripadvisor puanı 1.0/5
889charlottet İş - TripAdvisor onaylı yorum
Hello, I need to share that sadly MamaShelter in not suited for internal business travelers. The hotel has no travel plug-adaptors to lend, the staff sends you off for a 30 minute walk ride to go buy one, and when I returned, i actually saw in one of the hotel "items to sell list" that they actually sell these right at the reception desk... Which means the staff is not even trained to support such requests. When I gave them feedback, they barely apologize too. I will not chose this hotel next time I come for work in Lyon.
Hello Charlotte, Avant toute chose, je souhaite vous remercier d’avoir pris le temps de nous faire part de vos retours qui sont aujourd’hui particulièrement importants afin d’améliorer la qualité de service que nous souhaitons offrir à nos clients . Je suis navrée de voir que nous n’avons pas su répondre de la manière la plus appropriée à votre demande , il y a eu en effet une incompréhension menant à un quiproquo quant à votre demande de chargeur . Nous ne souhaitons naturellement pas que vous restiez sur une note négative , c’est la raison pour laquelle je me permets de vous faire parvenir mes coordonnées , je vous invite à me contacter directement pour votre prochain séjour , je serais heureuse de vous recevoir personnellement . Je vous souhaite un bel été , A tout bientôt , Sandrine firstname.lastname@example.org
One night in Lyon
Tripadvisor puanı 5.0/5
XavierK807 Couples - TripAdvisor onaylı yorum
Due to bad weather conditions and amazing traffic jams we decided to make a stop o in Lyon. Without reservation we popped up at the reception of the mama shelter in Lyon and we were lucky as there were some free rooms. The check in was performed by a very friendly and polite guy and we feel more than welcome….. the room was directly available and was great. Once installed we went down to the restaurant which was more than full and overbooked. Luckily we get 2 places on the bar and we had a great dining experience in a more than trendy and lounge atmosphere…..great dinner and cocktails, all was more than perfect! The same for the day after for the breakfast….. All in one we did not regret our choice and we can more than warmly recommend this hotel as well the restaurant of the hotel! Excellent value for money!
Dear Xavier, thank you very much for this perfect rating and the wonderful feedback. I'm happy that you enjoyed Mama’s ambiance and staff. I can assure you that I will share your wonderful feedback with all of them. We hope to welcome you back very soon at Mama Lyon or in other city ! Mama Loves You !
Tripadvisor puanı 3.0/5
DmitryC291 TripAdvisor onaylı yorum
Stayed with the family, Check in , not very pleasant. , Cleanliness of the room is very very questionable. Parking, have to pay extra and very uncomfortable, small. Bar trendy, cool, live music. Breakfast was good, all you need., probably the best part of the stay. Would, i go back? probably no.
Dear Dmitry, Thank you for taking the time to tell us about your experience at the Mama Shelter Lyon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mama Shelter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Mama Loves You !
Excellent and joyful stay
Tripadvisor puanı 5.0/5
talmarom73 TripAdvisor onaylı yorum
Nice rooms, very welcoming and helping staff at the front desk. Clean rooms, cool bar, good atmosphere. Hotel is well located 200-300m from a metro station and nearby coffee shops and restaurants. Did not have breakfast, so I can not comment on that. Go there!
Dear Talmarom, Thank you very much for this perfect rating and the wonderful feedback. I'm happy that you enjoyed Mama’s ambiance and staff. I can assure you that I will share your wonderful feedback with all of them. We hope to welcome you back very soon at Mama Lyon or in other city ! Mama Loves You !
THE FUN AND COOL HOTEL
Tripadvisor puanı 5.0/5
CatherineS4089 TripAdvisor onaylı yorum
Excellent hotel, fun, original, the restaurant is really great (make a reservation during the week end as it can be "packed" in the evening). the staff is really nice and efficient. rooms are very comfortable even the small ones. Prices are reasonable. breakfast is incredibly good (la Brioche is a "must try". 10 minutes walking from the city center. in a very safe and quiet area. I strongly recommend this hotel in Lyon.
Dear Catherine, thank you very much for this perfect rating and the wonderful feedback. I'm happy that you enjoyed Mama’s ambiance and staff. I can assure you that I will share your wonderful feedback with all of them. Regarding the restaurant I'm delighted that you liked our homemade brioche and will share your compliments with our kitchen team ! We hope to welcome you back very soon at Mama Lyon or in other city ! Mama Loves Catherine !
ile iş birliği içinde TripAdvisor
Otelin haritada görünümü