Mercure Penrith 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 10.385 görüş

ALLSAFE onaylı otel

Bilgi mesajı

+ 19 Hizmetler

Otel ekstraları

  • Enjoy Nightlife & Theatres

  • Abundance of Adventure Attractions

  • Adjoining Conference Centre

  • Near Speciality shopping

  • Walk to Restaurants and Bars

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelin konumu

Mercure Penrith

Panther Place
2750 penrıth
australıa

Faks: (+61)2/47322928

Check in başlangıç saati: 14h00

Check out bitiş saati: 11h00

  • Uçakla

    SYDNEY AIRPORT 85km / 52 mil mesafede

  • Trenle

    PENRITH RAILWAY 3km / 2 mil mesafede

GPS:-33.760686, 150.684056

Otel servisi

Check in başlangıç saati: - Check out bitiş saati:

Özetle
  • Yüzme havuzu
  • Araba parkı
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar

BAR Sözleşmeye bağlı olmayan fotoğraf

The Lobby Bar offers a wide selection of local wines, beers and cocktails. The perfect place to have a drink and light snacks with friends, family and colleagues.

Konaklama olanaklarımız

Mercure Penrith
oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.2/5

10.385 görüş

TripAdvisor Derecesi 4.0/5

160 görüş

2021 TripAdvisor Mükemmellik Sertifikası
2021 mükemmeliyet sertifikası

A Very Pleasant Stay at the Mercure Penrith

Tripadvisor puanı 5.0/5

crowdywendy 10/11/2021 TripAdvisor onaylı yorum

We recently enjoyed a very pleasant and comfortable stay at the Mercure Penrith. Our spacious room was well furnished with generous inclusions such as sufficient comfortable chairs and tables, safe, hair dryer, ironing board etc. Staff was professional and friendly. The service was excellent. And the promise of a complimentary drink for the two of us was provided with no issues.

Dear Crowdywendy, Thank you for taking the time to post a review and share your recent experience. I am pleased to read that you had a wonderful time and found the hotel comfortable and the team friendly. I will be sure to share your comments with them and we hope to welcome you back again in the future. Regards, Andrew H, GM.

Great Hotel and wonderful Staff

Tripadvisor puanı 5.0/5

Paul K 03/11/2021 TripAdvisor onaylı yorum

The team at Penrith Mercure are very courteous and helpful room and hotel appear to have been recently upgraded and i thought the priority parking for regular guests is most innovative. We had breakfast in the room and the meals were on time and most enjoyable

Dear Paul K, Thank you for taking the time to post a review following your recent stay. I am pleased to read that you had an enjoyable time and found the hotel to your liking and the team helpful. It is so pleasing to read guest reviews as we recover from the past couple of years and certainly hope to have the opportunity to welcome you back again in the future. ' Regards, Andrew H, GM.

Bathroom light

Tripadvisor puanı 4.0/5

Naomi V 16/04/2021 TripAdvisor onaylı yorum

Irritating high pitch noise coming from the bathroom mirror light all night... no sleep for me as I had to leave the light on for the kids. Usually a 10/10 place to stay. Staff didn't seem too phased when I mentioned it on check out

Dear Naomi V, Thank you for taking the time to post a review and share your recent experience. Please accept my apologies for the problem you had with the light fitting I will certainly follow this up with Maintenance to have repaired. I hope this will not deter you from choosing to stay with us again in the future. Regards, Andrew H, GM.

panthers hotel

Tripadvisor puanı 4.0/5

madgat2021 14/04/2021 TripAdvisor onaylı yorum

all aspects of the stay were excellent in regards to the hotel except On the Saturday night we could hear the loud music from the Panthers club until 3am in the morning and as we had, had a busy day and were really tired this was unacceptable. They said they could not move us due to booked out but feel double glazing would fix the problem.

Dear Madgat2021, Thank you for taking the time to post a review following your stay, Whilst I am pleased to read that you had an enjoyable time, please accept my apologies for the noise from Panthers and I will certainly address this with them. Please let us know also if you are planning further visits as we can also look at allocating a room on the opposite side of the hotel with less interruption. Regards, Andrew H, GM.

Mercure Penrith

Tripadvisor puanı 1.0/5

mjkenning 13/04/2021 TripAdvisor onaylı yorum

Worst room I have ever stayed in. It was in Basement and we had to walk past the linen room to get to our room. The room was dark and dingy and the hall way had musty smell and no air .It was way over priced for what we got and I would never stay there again.

Dear mjkenning, Thank you for taking the time to post a review and I apologise that we did not meet your expectations on this occasion. I have taken on board your comments in regards to the room allocated being on the ground floor. I hope this will not deter you from choosing Mercure Hotels again in the future. Regards, Andrew H, GM.

Pleasant Stay

Tripadvisor puanı 5.0/5

NswOldie 21/03/2021 TripAdvisor onaylı yorum

Was again a well presented venue with excellent staff and rooms with a no problem attitude No problem for staff to organise something for you. We will definately continue to use this property when travelling to Sydney

Dear NSWOldie, Thank you for taking the time to post a review following your recent stay. I am pleased to read that you had an enjoyable time and will be sure to share your feedback with the team here at the hotel. We look forward to welcoming you back during your next planned visit to Penrith. Regards, Andrew H, GM.

Quiet and enjoyable stay

Tripadvisor puanı 5.0/5

AlbyM86 18/03/2021 TripAdvisor onaylı yorum

We really enjoyed our stay at the Mercure in Penrith. The Panthers Club is always a great place to visit, as is Penrith town. The hotel is great, clean, modern and the staff are friendly. We will be back.

Dear AlbyM86, Thank you for taking the time to post a review, I am pleased to read that you had an enjoyable time and found the hotel both comfortable and well situated next to Panthers. I will also share the lovely comments with the team here at the Hotel and we look forward to welcoming you back again in the future. Regards, Andrew H, GM.

Clean and comfortable

Tripadvisor puanı 5.0/5

bobrelle 18/11/2020 TripAdvisor onaylı yorum

We stayed here for a family reunion. Room was spacious and comfortable. Check in, check out was quick. Staff were helpful and friendly.. location was great, next door to the Panthers. Would stay there again.

Dear Bobrelle, Thank you for taking the time to post a review following your recent stay. I am pleased to read you found the hotel both comfortable and well located adjacent to Panthers. I will be sure to share your lovely comments with the team here at the hotel and we look forward to welcoming you back again in the future. Regards, Andrew.

Great Stay

Tripadvisor puanı 5.0/5

davidmlekus Business - 25/10/2020 TripAdvisor onaylı yorum

From the start check in a good and easy experience Everything you need is supplied in room. Staff are very friendly and very helpful. I stay there for work. I don't think I would bother looking somewhere else to stay.

Dear Davidmlekus, Thank you for taking the time to post a review following your most recent stay, I certainly appreciate the lovely feedback and will be sure to share with the team and that you choose to stay at Mercure when in Penrith. Please dont hesitate to reach out if we can be of further assistance and we look forward to welcoming you back again this week. Regards, Andrew H, GM.

Josh nsw

Tripadvisor puanı 4.0/5

Joshua686 17/09/2020 TripAdvisor onaylı yorum

The shower soap ect you guys supply is very poor quality and I would encourage yous to source something better. A couple of bottles of water in the fridge would be great . The drinking glasses had been wiped out, I could tell from the marks in them so we didn't use them . Other then this our stay was great ! The man at the front counter was very very busy but nice and everything else was clean and nice thank you

Dear Josh, Thank you for taking the time to post a review following your recent stay, I certainly appreciate the feedback and whilst you had a wonderful time will certainly look at the concerns you have raised with housekeeping. I can also confirm that the Mercure brand is also reviewing the bathroom amenities for the future. I hope we have the opportunity to welcome you back during future planned visits to Penrith. Regards, Andrew H, GM.

Always great

Tripadvisor puanı 5.0/5

JNG100 28/07/2020 TripAdvisor onaylı yorum

As always the Mercure Penrith provided beautiful clean room and wonderful check-in and bar staff. We always stay here when travelling to this area. Our last trip was to visit a relative in Nepean hospital.

Dear JNG100, Thank you for taking the time to post a review following your most recent stay. I am pleased to read that you found the hotel suitably located and the team friendly. I will be sure to share your feedback with them and we look forward to welcoming you back on your next planned visit. Regards, Andrew H, GM.

Good location. Internal access to the Panthers Club and not far from the Blue Mountains

Tripadvisor puanı 5.0/5

lcsaus Business - 05/03/2020 TripAdvisor onaylı yorum

My room was large, confortable and had good views (back of the hotel). I am not a member of Panthers Club but I could access it via the hotel with the room key, lots of food outlets there. Good service and location with plenty of car spots available. About 50 minutes drive to Wentworth Falls/Katoomba.

Dear Icsaus, Thank you for taking the time to post a review following your recent stay. I am pleased to read that you had and enjoyable time and found the hotel suitably located to both Panthers and the Blue Mountains. We look forward to welcoming you back during future planned visits to Penrith. Regards, Andrew H, GM.

A o to the old days

Tripadvisor puanı 2.0/5

matthewdkennedy Business - 26/01/2020 TripAdvisor onaylı yorum

After spending a lot of money on this place and trying to bring it back up to standards, it seams that it is going back wards again. Left over cakes in the fridge, bathroom wasn’t acceptable, still had the remnants of the previous guest in there. Do think I will be back here.

Dear mathewdavidk, Thank you for taking the time to post a review following your most recent stay. I certainly apologise that we did not meet your expectations on this occasion. I have taken on board your comments and will be sure to share this feedback with the team highlighting what we need to improve on for the future. regards, Andrew H, GM.

Why Be a Member

Tripadvisor puanı 3.0/5

Travelingpaul2020 Business - 24/01/2020 TripAdvisor onaylı yorum

Why be a Accor Member There booking app only works now and then The benefits of been a member is a waste off money this last stay at this motel I was treated no differently then a normal paying none member and on checking in to this motel it was more important to cut up lemons to have my room and check in sorted out This motel was a great motel to stay but had dropped the ball big time in customer service and is getting worse every it I stay there Very sad

Dear Travelingpaul2020, Thank you for taking the time to post a review and share your recent experience. I certainly apologise for the problems you had with both the app and also the service you received on this occasion. I hope this will not deter you from choosing other Mercure Hotels again in the future. Regards, Andrew H, GM.

Great hotel close to many resturants

Tripadvisor puanı 4.0/5

nathanroylance Business - 20/01/2020 TripAdvisor onaylı yorum

Great hotel with plenty of food options close by. Clean and nice big rooms, comfy beds, great bathrooms. Did have an issue with laundry not being sent ontime however overall a great place to stay in Penrith

Dear nathanroylance, Thank you for taking the time to post a review and share your recent experience. I am pleased to read that you found the hotel suitable during your time in Penrith. Please accept my apologies for the mix up with the laundry and hopefully this would be a one off situation. We hope to have the opportunity to welcome you back again in 2020. Regards, Andrew H, GM.

Excellent

Tripadvisor puanı 5.0/5

igj2020 Solo travel - 08/01/2020 TripAdvisor onaylı yorum

Modern hotel. Comfortable clean rooms and good value. Friendly and obliging service Easy reservation and check in procedure. I have used this hotel before over several years and it is of a consistent quality and never disappoints

Dear igj2020, Thank you for taking the time to post a review following your most recent stay. I am pleased to read that you found the hotel to your liking and will be sure to share your feedback with the team here at the hotel. We certainly look forward to your ongoing support and hope to welcome you back again in 2020. Regards, Andrew H, GM.

A good place to stay

Tripadvisor puanı 4.0/5

Cheryl S Solo travel - 26/12/2019 TripAdvisor onaylı yorum

This was my second stay at this hotel during an emergency situation. Both times I found the staff to be extremely helpful - nothing too much trouble for them. The rooms I had were clean and comfortable - I would most certainly stay here again.

Dear Cheryl S, Thank you for taking the time to post a review following your most recent visit. I am pleased to read that you found the hotel suitable during unfortunate circumstances and will be sure to share your lovely comments with the rest of the team here at the hotel. Regards, Andrew H, GM.

Place of safety

Tripadvisor puanı 5.0/5

Senga W Family - 25/12/2019 TripAdvisor onaylı yorum

We moved into the Mercure in Penrith due to concerns about nearby bush fires.Staff were welcoming and helpful.The rooms were comfortable for 4 people(2 wheelchair users).A bonus for us was the guest laundry since we didn’t know how long we would be staying.

Dear Senga W, Thank you for taking the time to post a review following your recent stay. I am pleased we were able to assist and provide accommodation during these most difficult of times. We hope to have the opportunity to welcome you back again in the future and wish you all the best for 2020. Regards, Andrew H, GM.

Fantastic. Place

Tripadvisor puanı 5.0/5

Roam36016635265 Couples - 24/12/2019 TripAdvisor onaylı yorum

Mercures penrith lovely venue to stay at.excellent quality service.my favorite venue to stay. Highly recommended.close to entertainment food beverages. Shopping great.its a very relaxing high quality accomadation

Dear Roam36016635265, Thank you for taking the time to post a review following your recent stay. I am pleased to read that you had an enjoyable time and found the hotel suitably located for your time in Penrith and the team friendly. We wish you all the best for 2020 and hope to have the opportunity to welcome you back again in the future. Regards, Andrew H, GM.

Nick

Tripadvisor puanı 5.0/5

Inspiration25236 Business - 09/12/2019 TripAdvisor onaylı yorum

Staff are always friendly and truly care. Nothing is to difficult, they always make you feel welcome through the check in and the check out process. Options for food are excellent and the access to the club are good.

Dear Nick, Thank you for taking the time to post a review following your recent stay. I am pleased to read that you found the hotel suitable for your time in Penrith and were able to make used of the f&b outlets within the Panthers precinct. I will be sure to share your feedback with the team at the hotel and we look forward to welcoming you back again in the future. Regards, Andrew H, GM.

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