ibis budget Wentworthville

Rang specifically to book disabled room for my parents as dad is in wheelchair. Staff had difficulty understanding basic English so put another staff member on phone. Finally all details were taken & room booked. Day of check in, staff couldn't log onto computer, waited 20 minutes to be told that disabled room had been rebooked to someone else that morning. What a joke! Cancelled booking as no way would dad in wheelchair get into normal bathroom. Wasn't real impressed about another person's dog walking through reception area sniffing all our bags either I understand it's budget but pretty poor form & service all round.

I have nothing against Ibis, having used them many times over the years. This Ibis fits the style perfectly. Small rooms with basic amenities. The usual sign about not letting steam escape the shower. Look, they are clean, have the basics for an overnight stay are generally well maintained, although this one had a few roof leaks, but after the rain we've had, not surprised. Had the usual noise until everyone was asleep. Its multi storey, and there are no lifts, but they do have ground floor rooms. Basic breakfast offering, other meals there are a few fast food places about, or the Leagues Club across the road for something better. It's on a busy road but not much road noise, in my room, but that was at the back, so that's maybe a tip, ask for a back room. All over, ok stay, ok hotel.

This place is absolutely disgusting. The room smelt so terrible of mould. The windows were absolutely filth - filled with black grime. The fridge and kettle were dirty. The bathroom was full of mould, you could smell it before you even opened the door - all above the shower, down the doors. It was horrible! The window isn’t even a proper window it’s so so so bad. Would not recommend and would never stay here again.

Was a great cheap place for a night, was a shame they couldn't offer breakfast, but MacDonald's is not that far away. Would stay again if up that way. Staff were very friendly, it was very quiet of a night.

I needed a place to stay close to Parramatta and which could accommodate my need for handicapped access because of operations on both feet 2 days earlier. I booked online and then telephoned the hotel to advise of my particular needs, the front desk were very helpful and gave me a ground floor room with a bathroom with handicapped facilities.