Novotel Sydney West HQ oteli 4,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 8.461 görüş

ALLSAFE onaylı otel

+ 21 Hizmetler

Otel ekstraları

  • Free WiFi, large ergonomic work space

  • Double sofa, connectable TV, cable channels

  • Currently Room Service Available for Breakfast only, as hotel restaurant is currently closed.

  • Choice of flexible rooms for effective events

  • 15 minutes to station, an hour to the CBD

Otelin konumu

Novotel Sydney West HQ

55 Sherbrooke Street
2766 rooty hıll
australıa

Faks: (+61)2/98321347

Check in başlangıç saati: 14h00

Check out bitiş saati: 11h00

  • ROOTY HILL:  610/611/756 ROOTY HILL RD NT

  • Uçakla

    KINGSFORD SMITH 50km / 31,07 mil mesafede

GPS:-33.766521, 150.832336

Otel servisi

Check in başlangıç saati: - Check out bitiş saati:

Özetle
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Toplantı odaları

33 Grill - Bar & Dining

Şu anda kullanılamıyor

33Grill Bar & Dining is currently available only for Buffet Breakfast and only Room Service Breakfast is currently available. Should you wish to access facilities and outlets across West HQ, guests are required to be fully vaccinated in 2022

Konaklama olanaklarımız

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 10

  • Maksimum büyüklük: 816

  • Maksimum kapasite: 600 kişi

  • Maksimum ziyafet kapasitesi: 390 kişi

Daha fazlasını öğrenin

Novotel Sydney West HQ
oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.6/5

8.461 görüş

TripAdvisor Derecesi 4.5/5

1.128 görüş

2021 TripAdvisor Mükemmellik Sertifikası
2021 mükemmeliyet sertifikası

Return to Novotel West HQ

Tripadvisor puanı 4.0/5

655iana 01/12/2021 TripAdvisor onaylı yorum

I have stayed at Novotel West HQ several times including during the pandemic. Rooms are always clean and the staff friendly and helpful. I particularly appreciate the ice machine on each floor. I am a member of the West HQ Club so have plenty to keep me occupied when I do stay. Access to the Fitness/Aquatic Centre and the nearby ten pin bowling centre are added bonuses.

A total compromise

Tripadvisor puanı 1.0/5

billhall2021 Business - 12/04/2021 TripAdvisor onaylı yorum

Would not recommend. The lifts are poorly maintained and rooms are tidy but not cleaned properly. Staff at the adjacent RSL don’t clean tables as they pick up plates, not COVID safe. Rooms not disinfected. Not COVID safe. Staff totally complacent.

Excellent

Tripadvisor puanı 5.0/5

dianne532021 05/04/2021 TripAdvisor onaylı yorum

Fabulous rooms extremely spacious, close to club for meals etc. Staff very friendly and helpful. We have stayed here many times as well as our family members and always enjoy the experience. I would highly recommend

Wonderful Place to Stay

Tripadvisor puanı 5.0/5

raelynwinslade Business - 09/03/2021 TripAdvisor onaylı yorum

I have stayed at this hotel previously and love the rooms, service and overall ambience of it. Received a complimentary upgrade on the trip and the room was very luxurious. The staff are friendly and helpful too.

Relaxing

Tripadvisor puanı 5.0/5

tee9742021 06/01/2021 TripAdvisor onaylı yorum

Amazing friendly staff... very clean and large bedroom clean linen & very tidy modern bathroom. Just a suggestion maybe having the tv on the wall and a little larger but everything else was absolutely amazing

Bad experience with management

Tripadvisor puanı 1.0/5

JippoesG 02/12/2020 TripAdvisor onaylı yorum

I used the Accor site to book as I always do instead of going through the normal channels and when I arrived I asked for the 10% discount we always get as RSL club members and was told that unless I ring them direct and DON'T go through the Accor site they can't give it to me. I then asked if everything was locked in at the Accor site why did we have to write everything from scratch instead of them using the info provided and was told the site wasn't very good. I then asked to speak to a manager and the yound lady laughed at me and told me she was the manager and no I couldn't speak to anyone else.

Family comfort in the western Sydney entertainment hub

Tripadvisor puanı 4.0/5

Steve K 18/02/2020 TripAdvisor onaylı yorum

Stayed here for one night for the purpose of attending a show at the new & adjacent Coliseum theatre. Hotel is in a great location for the theatre & Rooty Hill RSL club precinct. Older style hotel which has had a décor makeover. Reception staff were friendly & efficient. Rooms were airy, quite & comfortable without unnecessary opulence. Bathroom was huge with a very large shower & good water pressure. Free soft drink mini-bar & espresso pod machine in the room. Beds were very comfy. Breakfast was superb with a very large selection and hot food was plentiful & fresh despite being very busy. Price of the stay was perhaps on the higher side of normal but I'm assuming it was inflated due to the simultaneous live show performing that night in the adjacent theatre.

Great hotel

Tripadvisor puanı 5.0/5

bandeirapaula Family - 15/01/2020 TripAdvisor onaylı yorum

If you don’t need to stay in the city, this is an absolute great option. Easy to get to. 1km from a shopping mall and train station. Room was so spacious that it surprised me. It fit a portacot and pram very comfortably. Our toddler still had room to move around. Super clean and modern hotel. The fact that we could use the gym and pool attached to the hotel was a plus. It went above and beyond our expectations. I loved The simple fact that they used proper baby bed linen to make the cot. We will surely stay again and recommend the hotel.

Rooty Hill

Tripadvisor puanı 5.0/5

Norm19-42 Couples - 30/12/2019 TripAdvisor onaylı yorum

Excellent facility to stay, staff are always obliging and helpful if and when required. Being attached to the Rooty Hill RSL club gives you a lot more choices when eating or requiring a drink. Cannot complain about the service at all.

Nearly flawless hotel

Tripadvisor puanı 4.0/5

Kwok Shing H Family - 17/12/2019 TripAdvisor onaylı yorum

My Accor ALL Gold status was very well recognised at this property. I was upgraded to a very large room. The bathroom was large and had a nice rainfall shower with good pressure. One criticism is that the shower would often overflow onto the rest of the bathroom as there isn't much preventing the water from leaking out. Overall, a very nice bathroom only let down by the overflowing issue. The beds were very comfortable and we had a great night sleep. As part of the Gold status, I received complimentary drinks in the minibar which I very much appreciated. The view left a bit to be desired, looking out to the parking lot but I wasn't expecting much. The breakfast was a nice spread with more unique options like fritata and casserole instead of the usual bacon and eggs. However, service was a bit lacking. It took quite a long time for our coffee orders and made to order eggs to come and it was quite difficult to fetch staff at times. The gym and swimming pool experience left a bit to be desired as well. They partnered up with a third party gym and aquatic centre as they didn't have their own. This was less than ideal but was understandable and its better than nothing. Overall, it was a perfect stay apart from the slow service at breakfast and the gym and pool facilities.

Great Place

Tripadvisor puanı 5.0/5

Susan K Couples - 03/10/2019 TripAdvisor onaylı yorum

We had a standard room. It was great. Very spacious, absolutely comfy beds with crisp white sheets. A very good delicious choice at the buffet breakfast. Overall a lovely place to stay including very nice staff.

Family stay for sport carnival

Tripadvisor puanı 5.0/5

Guide574917 Family - 20/09/2019 TripAdvisor onaylı yorum

Stayed with my daughter for a sports carnival. Great parking and huge room which was fantastic. Check in was lengthy, ordering room service took longer with a mix up and on checkout I cleared the bill early before breakfast and asked If we could stay til checkout time and simply return the key card on the way out. This resulted in a mixed message to housekeeping and them entering the room as we were packing our bags. The housekeeping lady was extremely apologetic even though it wasn’t her fault as she had been told we had checked out completely. Although the property itself was fantastic the communication between staff to adequately accommodate guests was below Novotel standards. I would still stay again though as the price was also exceptionally reasonable. My daughter loved the buffet breakfast but the coffee was terrible.

Comfy and Clean

Tripadvisor puanı 4.0/5

ferries1 Family - 18/09/2019 TripAdvisor onaylı yorum

Great sized rooms. Comfy beds and all amenities including free soft drinks. Very happy with the location Only thing that let's it down is the 33 restaurant having very slow service. Zone bowling adjacent and breakfast OK.

Great place to stay

Tripadvisor puanı 5.0/5

John W C Couples - 10/09/2019 TripAdvisor onaylı yorum

Great place to stay and staff were so friendly . Will definitely stay there again . Great breakfast and being part of the RSL club we had a great night . Loved the large rooms and the big shower . Beds were so comfy and room very clean and modern

Exceeded expectations

Tripadvisor puanı 5.0/5

midi91 Couples - 20/08/2019 TripAdvisor onaylı yorum

I booked this hotel primarily due to its close proximity to the M7 as the drive from the Spirit of Tasmania would be long and tiring. We were very impressed with the hospitality, the room and the food ; both dinner and breakfast. Would we stay again - definitely.

Best in the West

Tripadvisor puanı 5.0/5

thegilletts2018 Friends getaway - 17/07/2019 TripAdvisor onaylı yorum

Rooty Hill Novotel was a great stay ! Large rooms with two double beds where you could easily fit another two double beds in the room and still have space. One dollar breakfast and undercover access to Rooty Hill RSL. Enjoyed every minute.Friendly staff

Best stay yet

Tripadvisor puanı 5.0/5

Genie747 Family - 02/06/2019 TripAdvisor onaylı yorum

So impressed with the staff and room here. The restaurant menu was very limited but the food was great and the staff were amazing, so friendly and happy to have a chat and a joke, the ambience in the restaurant made us feel so relaxed, we dined there on three occasions during our stay and would highly recommend it. Our room was very spacious and the beds extremely comfortable. Will definitely stay there again. .

Another great stay

Tripadvisor puanı 5.0/5

NathanM290 Family - 24/05/2019 TripAdvisor onaylı yorum

As always a great stay, customer service 100% couldn’t ask for more and it’s the reason I keep coming back. Tennille in reservations couldn’t be more helpful and always goes the extra mile to make the stay from great to awesome. I never got the name of the guy who checked us in but I have got him many times over the years and the same level of service I got from him then is still the same today. Although the Rooty Hill complex is in the middle of construction no noise can be heard in the hotel. On this stay we tried the restaurant for breakfast and dinner. Good selection of breakfast items that cater for just about everyone nice, hot and fresh. The dinner we had in the restaurant had a good selection of meals and the meat was cooked just how I ordered it. The little surprise in our room for being an Accor Plus Member added to the overall stay Thank you very much and see you all again in a few weeks

Great Stay for Families

Tripadvisor puanı 5.0/5

travelgypsy503 Family - 23/05/2019 TripAdvisor onaylı yorum

Travelling as a family booked Novotel West HQ based on location and facilities at the West HQ precinct . Filled in time with kids we visited the Aquatic Centre for a swim with complementary passes and towels provided by the hotel, and Zone Bowling. Lots of dining options for the family within the hotel and RSL next door. We had dinner and the buffet breakfast in the hotel the quality and service was excellent. The rooms were spacious, clean and modern. In room tea and coffee selection with pod style coffee and gourmet teas my son loved the coffee biscuits, room service gave us some more. Will stay again

Kerrie R

Tripadvisor puanı 3.0/5

Kerrie R Couples - 14/05/2019 TripAdvisor onaylı yorum

We have stayed here quite a few times in the past however on this occasion we were very disappointed. We had to ask for an upgrade to start (which is very unusual for us as the hotel was far from being full capacity). Being a platinum member breakfast is always included however this time they argued the point and after visting reception to query I was able to finally have my breakfast. Overall we were not made feel very welcome so our stay unfortunatley was very disappointing.

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