Mercure Penrith 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.5/5 2.424 Bewertungen

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Beschreibung

Hotel-Extras

  • Genießen Sie das Nachtleben und die Theater

  • Fülle an aufregenden Attraktionen

  • Neben dem Konferenzzentrum

  • In der Nähe von Fachgeschäften

  • Restaurants und Bars bequem zu Fuß erreichbar

Unsere Unterkünfte

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Lage des Hotels

Mercure Penrith

Panther Place
2750 PENRITH
Australien

GPS:-33.760686, 150.684056

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • 100 % Nichtraucherhotel
  • Zimmerservice

BAR

Die Lobby Bar bietet eine große Auswahl an lokalen Weinen, Bieren und Cocktails. Der perfekte Ort für einen Drink und leichte Snacks mit Freunden, Familie und Kollegen.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.5/5  2.424 Bewertungen

TripAdvisor-Gesamtwertung  3.9/5  191 Bewertungen

Well earned break

Note Tripadvisor 5.0/5

486darren Paare - Zertifizierte TripAdvisor Bewertung

Staying at the Mercure Penrith is always our first choice the staff and rooms are amazing already booked more accommodation in November highly recommended Anna the manager is amazing

Friendly, Accomodating Staff

Note Tripadvisor 5.0/5

Andrew A Zertifizierte TripAdvisor Bewertung

Stayed 4 days for a conference at Panthers and was very happy with the hotel services & staff. All needs from early room availability & late check out requests were met with a smile and efficient manner. Heaps of room power outlet but could use some USB charge point at the next remodel.

Stolen item

Note Tripadvisor 1.0/5

Alicia D Zertifizierte TripAdvisor Bewertung

Accidentally left a pair of shoes and charger in the room. Was able to recover the shoes, however told no charger found in the room. Don't appreciate being lied to and having belongings stolen! No WiFi access provided, no details to contact front desk either.

Dear V7340NFaciciad, Thank you for taking the time to review your recent stay. We are disappointed to see that your stay was less than perfect on this occasion. On receiving the report for lost property, our team immediately went to the room to check for the lost items. We were pleased to find the shoes and were able to return these to you. Unfortunately our team did not find the charger in the room. Our housekeepers work hard every day to ensure our guests have a memorable stay and we have a process in place to ensure we record and photograph all items which are left in the room. On this occasion we apologise that the charger was not located. We are pleased that Natasha, our Rooms Division Manager was able to reach out to you since your stay to assist and was able to rectify the situation for you. We hope to be able to welcome you back to the Mercure Penrith in the future. Kind Regards,

Dissatisfied

Note Tripadvisor 3.0/5

cwcoming36 Familie - Zertifizierte TripAdvisor Bewertung

It was fully booked and our room had no aircon, an externally hot day. We got back from a party after 10 pm, staff couldn’t fix the issue. We went over to Penrith Panthers club to stay cool. My mum of 70yrs old and I both struggle with heat. We stay as long as we could and went back to the room after 1.30 am. It was still hot but because we were tired we got some sleep. I asked for complimentary breakfast. Should’ve been offered but none the less we got breakfast. I feel I should have been either fully or partially refunded as we didn’t stay the full time. Extremely disappointed.

Dear cwcoming36, Thank you for taking the time to review your recent stay with us. I would like to apologise for your stay was less than satisfactory on this occasion and the air conditioning did not cool the room. I would appreciate if you could email me directly to anna.voss@accor.com so we can look into your reservation and have the room checked to ensure the problem has been rectified. I look forward to the opportunity hearing from you in the near future. Kind Regards, Anna

Excellent business stay

Note Tripadvisor 5.0/5

joancollins69 Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Check in a delight esp a fellow whose name I've forgotten but I think starts with S and had a lovely accent He was great then and sorting out food tab's from penrith panthers when the ears wouldn't split bill Very appreciated Hotel seemed fine Maybe shower a little dated and no hand held shower Bed lovely if firm Very quite Wifi zero issues Couldn't fault for my business stay

Dear joancollins69, Thank you for your wonderful review. I will share your feedback with the team and especially Steyne who assisted you during your stay. The team love receiving positive feedback from our guests. We will look into the shower heads and see how we can improve them. We look forward to the opportunity to welcome you back in the near future. Kind Regards, Anna Voss General Manager

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 640 Bewertungen 9.6/10 Lage
  • 1.333 Bewertungen 7.5/10 Zimmer
  • 1.256 Bewertungen 9.2/10 Service
  • 18 Bewertungen 5.9/10 Internet
  • 633 Bewertungen 8/10 Sauberkeit
  • 295 Bewertungen 7.5/10 Ausstattung
  • 163 Bewertungen 6.3/10 Preis-Leistungs-Verhältnis
  • 107 Bewertungen 6.4/10 Frühstück

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