Mercure Penrith

We booked the so called Deluxe King Room with Courtyard. It was like a dungeon on the ground floor. The corridor ceilings have severe water stains and smelt damp. The room is outdated with a shower over the bath tub. The bathroom sliding door rattled throughout the night, as did the heating unit. The Courtyard is small and outdated as well. We were so disappointed in our stay here, it looks nothing like the website photos, will never stay here again nor recommend it.

We stayed for 1 night and it was very lovely. Arrived to see a bottle of champagne and an anniversary balloon which was a beautiful surprise. Would stay again. It's close to Panthers Leagues which we have visited often. Thank you

We had a long drive too Mercury Penrith from the Central West & my Support Worker was in the adjoining room. It was good to see all the different restaurants but which do we choose ... so I had a nice lamb roast & I think I should have order the children size & the support Worker had a large pasta & salad dish & we where full to the brim!! Our plates where cleaned away as soon as we had given up eating & we where both full!!

clean, convenient . attentive staff . definitely 4 stars . have stayed several times now for work. I will be returning. located next to panthers complex so ample dining options but I used room service which was good. free parking (non undercover but not a long walk)

Don’t waste your money on this Damp smelling Deluxe King room with Courtyard . A/C would not turn on so was a cold 14• for a few hours then someone came turned on a noisy outdated system which got to a top of 19• after 2 days. Couldn’t use the blanket provided in the cupboard was smelly old and had hair all over it.Bathroom was hard to access as sliding door was jammed and had shower in bathtub. Dodgy screwed latch was on sliding door to ugly outdated courtyard jail (didn’t even bother to go out as was so I’m inviting) ceiling in the hallway leaking and the ceiling tiles fell onto the floor during the night. A horrible overpriced experience at $557 for two nights!