Note Kundenmeinungen (Bewertung ALL) 4.7/5 322 Bewertungen
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Mercure Sydney Rouse Hill
Cnr of Commercial Road
2155 ROUSE HILL
Australien
GPS:-33.686426, 150.91976
Seite von
Bahnhof
Zugang: 400 m / 0.25 mi 5 min walk
Bahnhof
Zugang: 5.8 km / 3.6 mi 15 min walk / 8 min drive
Check-in ab - Check-out bis
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A private space for Mercure guests to enjoy A la Carte breakfast
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Die opulente Lounge im "The Fiddler" ist der ideale Ort, um sich mit Freunden zu entspannen. Das Design vereint klassische und moderne Einflüsse, u. a. stimmungsvolle Beleuchtung, Polstermöbel und einen exklusiven VIP-Bar- und Lounge-Bereich.
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Mercure Sydney Rouse Hill guests have access to a state of the art fitness studio
Unsere Gästebewertungen
100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren
Weitere InfosExcellent Stay!
Note Tripadvisor 5.0/5
AdigunaKusuma Familie - Zertifizierte TripAdvisor Bewertung
Dear AdigunaKusuma, Thank you for your review. I am glad you found The Fiddler entertainment complex well equipped for your needs and that the room furnishings and amenities were to your liking. I will pass on your feedback to Eranja, our Front Office Manager, as I am sure that this feedback will serve as an encouragement to Ejay and all of our staff as we strive to continuously improve the quality of our services. We do hope to welcome you back soon, safe journeys till the next time we meet. With Kind Regards, Rezz A Guest Experience Manager
Great Place To Stay
Note Tripadvisor 5.0/5
davidwillis63 Alleinreisende - Zertifizierte TripAdvisor Bewertung
Dear davidwillis63, Thank you for your kind words, as always, for our team and hotel. We are delighted that you have chosen our hotel as your home away from home whenever you visit the area. We do hope to see you soon, and send you best wishes for the new year. With Best Regards, Rezz A Guest Experience Manager
No room service.
Note Tripadvisor 1.0/5
rtjia1 Familie - Zertifizierte TripAdvisor Bewertung
Dear rtjia1, Thank you for your time in reviewing our hotel. While we have only received positive feedback, empathy, and understanding from the majority of our guests that stayed over the holiday season, I am dismayed to read that the limited housekeeping affected your friend's stay so negatively that you had to create a TripAdvisor account and pen a review even though you had not stayed. Due to staff shortages and the fact that the hospitality industry is still in the process of rebuilding their teams after the pandemic, we were unable to service every room in the hotel. This is communicated via signage in all public areas, elevators, and even verbally to our guests checking in. As listed on all signage, we at the reception desk are on hand to assist with any requests. Should anyone from your party brought this to our attention during the 3 night stay, we would have certainly assisted - where we are able to - in providing fresh linen, towels and amenities. Unfortunately, neither you nor your party provided us with the opportunity to do so. While we apologise for not being able to service your room, I would like to publicly appreciate our team's efforts in sacrificing time away from family and loved ones to serve our guests this holiday season. We seek understanding from all our guests for what we are unable to do, however, when given the opportunity to assist - we will always find a solution for our guests. We wish you a wonderful New Year and our best wishes for the coming year. With Kind Regards, Rezz A Guest Experience Manager
Wedding
Note Tripadvisor 5.0/5
61Maddie Reisen mit Freunden - Zertifizierte TripAdvisor Bewertung
Hello Carolyn, Thank you for your kind words for our team. Shraddha and I are most flattered by your kind words, and certainly are thrilled to have left such a positive impact for your stay. I am sorry for your experience at the Fiddler, and have brought this to their attention, so they may better review their service offering. I do hope your journey back home has been pleasant, and certainly hope to welcome you back to the hotel soon. With Best Regards, Rezz A Guest Experience Manager
Tammy
Note Tripadvisor 5.0/5
Tammycampbell71 Paare - Zertifizierte TripAdvisor Bewertung
Dear Tammycampbell71, Thank you for your lovely review. I am glad to read such kind words and praise for our hotel. I am happy to hear you found the beds comfortable, rooms cozy and the staff a delight to interact with. Do let us know when you're back, we look forward to welcoming you and your friends to our little hotel in suburbia. Safe travels, and hope to see you soon. With Kind Regards, Rezz A Guest Experience Manager
In Partnerschaft mit TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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