Mercure Bridgwater Hotel 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.4/5 รีวิว 714 รายการ

Mercure Bridgwater Hotel - Image 1
Mercure Bridgwater Hotel - Image 2
Mercure Bridgwater Hotel - Image 3
Mercure Bridgwater Hotel - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • On site parking available (bookings not required, chargeable £10 per night)

  • On-site Marco Pierre White Steakhouse restaurant

  • Two meeting rooms which accommodate up to 40 people

  • Pets welcome in our Superior King and Twin Rooms only, £15 per pet, per night.

  • Electric car charging available 4 x 22w chargers and 1 x 50w charger

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mercure Bridgwater Hotel

56 66 Eastover
TA6 5AR BRIDGWATER
United Kingdom

พิกัด:51.128882, -2.997712

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

MARCO PIERRE WHITE STEAKHOUSE

The menu is exclusively curated by Marco himself and features timeless English and French classics, alongside signature steaks and a comprehensive drinks selection with premium cocktails. FOR THE LOVE OF FOOD Treat yourself thi

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.4/5  รีวิว 714 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 339 รายการ

Certificate of excellence ปี 2023

Mercure hotel definitely lived up to the dog-friendly title!

คะแนนจาก Tripadvisor 5.0/5

darlagsd ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Coming to Bridgwater was a spontaneous decision, and we quickly searched online for dog-friendly accommodations. This trip marked my first hotel stay with Darla, who was just four months old and definitely not a small dog! I had no idea what to expect, but our experience exceeded all my expectations. From the moment we arrived, we were greeted with a warm and friendly welcome, and the check-out process was quick and efficient. I was impressed with the quality of the room, and before we left, we were delighted to receive a lovely bag of dog treats for Darla. Later, when I spoke with the wonderful receptionist about our journey home, she kindly gave us a couple more bags of treats to keep Darla entertained during the drive. The only minor downside was that we had to eat breakfast in the main entrance. However, given the hygiene considerations of having a dog, I completely understand that this is likely standard practice. Overall, we will definitely be returning! Thank you for making our first experience traveling with my dog such a memorable one.

Exceptional Restaurant Team!

คะแนนจาก Tripadvisor 5.0/5

Holly m รีวิวที่ได้รับการรับรองจาก TripAdvisor

Back in July I stayed with my family for a wedding. And wanted to do a big shout to the restaurant team especially Josh, Abbey and Ashley. The restaurant manager he couldn't have been more accommodating. We had booked a meal but last minute needed to add additional guests so ended up being around 10 of us. They done there best to get us seated together and looked after us so well. The high level of service continued into the bar after the food. Thank you all so much. We will all remember the night before the wedding being well taken care of by your restaurant team. Big shout to the restaurant supervisor. July 26th 2024.

Dear Holly M, Thank you for sharing your positive experience with us regarding the exceptional service provided by our restaurant team, especially Josh, Abbey, and Ashley. We are delighted to hear that they were able to accommodate your last-minute request and ensure a pleasant dining experience for your family before the wedding. Your kind words will be shared with the team and I'm sure they'll be pleased to hear their efforts in making your stay memorable we appreciated. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, Damian Kaye General Manager

Tired round the edges

คะแนนจาก Tripadvisor 3.0/5

Skippy50 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The second stay here in a year and location and staff cannot be better, particularly if you are in town for carnival. Parking is good and there are even EV charges, which is rare in some hotels. Check in was efficient and friendly but our room, overlooking the carnival route, smelt of stale tobacco, fish and chips and rank air. We asked reception if someone could sort this, but no one came and despite asking for the room to be serviced the day before we still had to ask again. We didn’t get bins emptied or towels changed as requested. Furniture was tired and needed replacing, particularly the bucket seat that had an odd cushion that didn’t fit, making it uncomfortable to sit on. It was only when we were leaving and checking the room that we found a full pouch of tobacco under the cushion - was this where the smell was from? This was a vile thing to find: had people been smoking here? Breakfast was chaotic on the Saturday due to large numbers, only two staff and only one very slow and ancient coffee machine. The queue was long and staff refused to bring tea or coffee to the table, which they happily did the next morning. The fried eggs were solid, greasy and cold and whilst the cook agreed to make scrambled or poached eggs for a few, she stopped and shouted “no more scramble or poached eggs” , so no more eggs were cooked! Only two staff were on duty both mornings which is ridiculous for a full hotel on carnival weekend. At £580+ for two nights I feel the service, the cleanliness of the rooms and the breakfast were a joke.

Dear Skippy50, Thank you for sharing your detailed feedback following your recent stay at our hotel. We sincerely apologise for the issues you encountered during your time with us. Rest assured that your comments have been shared with the relevant teams to address the cleanliness and service shortcomings you experienced. It is disappointing to learn that your room did not meet the expected standards, and we regret the inconvenience caused by the odors and the overlooked requests for room servicing. We will investigate the matter further to ensure such oversights do not recur. Additionally, we acknowledge your concerns regarding the breakfast service and the lack of sufficient staff during peak times, unfortunately someone called in sick but we were unable to cover them on such a busy weekend. Your insights are invaluable for us to make necessary improvements. We appreciate your loyalty with us and hope to have the opportunity to welcome you back for a much-improved experience. Sincerely, Damian Kaye General Manager

A very pleasant stay.

คะแนนจาก Tripadvisor 5.0/5

Dave23T23 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Excellent overnight stay - The room was comfortable and well equipped with add on available on request. The reception staff were friendly and helpful on each occasion we dealt with them. The food and service in the restaurant was first class and we were lucky to be looked after by a young waitress who was genuinely friendly and personable.

Dear Dave23T23, Thank you for your positive review and for choosing Mercure Bridgwater Hotel. We are delighted to hear that you had a very pleasant stay with us. Your kind words about the comfort of the room, the friendliness of our reception staff, and the first-class food and service in the restaurant are greatly appreciated. We are pleased that you enjoyed your experience, and we hope to welcome you back soon. Sincerely, Damian Kaye General Manager

Another perfect stay

คะแนนจาก Tripadvisor 5.0/5

tjgfitness Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We have just returned from a 1 night dinner bed and breakfast offer booked through SE. We have stayed here 5 times now and always had a great stay. We arrived before 1 on Sunday morning and the very friendly receptionist checked us in and said the room was ready. That's a perfect start and great not like other hotel chains that insist on not checking in before the time even if the room is ready. Our room was perfect again. Clean, very comfortable bed and quiet. We had dinner included and we thought each course was perfect. The lovely waitress who sat us and then took our order was so good. She was an asset to the dining room and made our evening even more enjoyable. I did ask her to take a photo of us as it was our anniversary and she kindly did and then by surprise a lovely board of sweet treats appeared with happy anniversary written on. Thank you for that. We used the gym early in the morning and was perfectly adequate for a little workout. Breakfast was good but for me the hot dishes needed to be hotter but think as it was so quiet the items were sitting for a while. We did ask the chef for poached eggs and that was brought to us perfectly. We enjoyed our night away for our anniversary so much we are already looking to book again to return quite soon.

Dear tjgfitness, Thank you for sharing your experience with us. We are delighted to hear that you had another perfect stay at Mercure Bridgwater Hotel. Your kind words about our receptionist, dining experience, and room cleanliness are truly appreciated. We are glad that you enjoyed the special touches for your anniversary. Your feedback regarding breakfast temperature is duly noted, and we will address this with our kitchen team. We look forward to welcoming you back for another memorable stay soon. Sincerely, Damian Kaye General Manager

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 283 ความคิดเห็น 7.6/10 ทำเล
  • 659 ความคิดเห็น 8.3/10 หัองพัก
  • 590 ความคิดเห็น 8.4/10 บริการ
  • 8 ความคิดเห็น 7.1/10 อินเทอร์เน็ต
  • 311 ความคิดเห็น 7.8/10 ความสะอาด
  • 231 ความคิดเห็น 6.5/10 อาหารเช้า
  • 152 ความคิดเห็น 4.7/10 ความคุ้มค่า

สนับสนุนโดย Trustyou

สถานประกอบการอื่นของเราที่อยู่ใกล้เคียง

ดูโรงแรมทั้งหมดของเราใน Bridgwater