Novotel Geelong 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 2.408 beoordelingen

Beste prijs
garantie
Novotel Geelong - Image 1
Novotel Geelong - Image 2
Novotel Geelong - Image 3
Novotel Geelong - Image 4
10 14 Eastern Beach Road, 3220 GEELONG, Australië

Omschrijving

Extras van het hotel

  • Gelegen aan het water

  • Moderne kamers en badkamers, alle kamers hebben een balkon

  • Congresfaciliteiten op gereserveerde verdieping, uitzicht op het water, balkons

  • Overdekt verwarmd zwembad, fitnessruimte, zonneterras met uitzicht op de baai

  • Gratis draadloos internet

Onze accommodaties

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Hotel locatie

Novotel Geelong

10 14 Eastern Beach Road
3220 GEELONG
Australië

Gps:-38.144708, 144.363452

Telefoon
Fax +61 3 5223 3417

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice
Dicht bij het hotel
  • Parking

TEMPO KITCHEN & BAR

Tempo is a new kitchen & bar in the heart of the Geelong Waterfront and promises an unforgettable dining experience that pays homage to the rich local produce and flavours of Victoria. Open breakfast, lunch, dinner, all day snacks and drinks

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Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  2.408 beoordelingen

TripAdvisor score  4.0/5  194 beoordelingen

Let down

Tripadvisor-waardering 2.0/5

davidpM4761OG Stellen - Gecertificeerde beoordeling door TripAdvisor

Accor plus platinum member but didn't receive an upgrade as was told there was none available, upon checking the Accor app plenty of availability was showing for next room category so was flat out lied to. Room was fine has been renovated at some point as the hotel seems pretty old. Was very expensive but is the only Accor property in Geelong. Welcome gift was a red wine despite listening our preference as white. Breakfast was good but hate it when they charge extra for real coffee.

Dear David, Thank you for taking the time to write the above review and I appreciate the feedback. Looking at your reservation I can see that you stayed with us early April and the night you stayed we had three rooms left to sell at the time of check in being our Queen Accessible Rooms and top suite. Whilst this is an upgrade opportunity, as you had not booked an accessible room we did not want to assume and as for the top suite, this is four categories above the room booked. I do hope the previous gives clairty as to why no upgrade was provided. I do apologise that the notes on the preferences were not read for your amenity, something we are definitely looking into here at the hotel to provide personalised experiences with us and will be improving this. We do very much value you, just like every other guest but more so as a Platinum member and would love to welcome you back to ensure your opinion of the hotel changes. Please do reach out directly to me should you wish to return to the hotel and I will be sure to take care of you - scott.bear@novotelgeelong.com.au Kind regards, Scott Bear General Manager

Poor Service and Room

Tripadvisor-waardering 1.0/5

scottcK1317BL Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Front desk staff rude and provided poor service. Room very plain, carpet stained, windows dirty. The advertised King Bed room is actually two twin beds shoved together! Parking quite expensive ($30 per day for remote self park or $45 per day for valet!). We are frequent visitors to Geelong but will not stay here again.

Hi ScottcK1317BL, Thank you for choosing to stay at Novotel Geelong and we are sorry to read of your review. We would appreciate the opportunity to discuss your feedback with you in further detail as we would like to welcome you back to stay. If possible, can you please call me on 03 5273 5724. We look forward to hearing from you soon. Kind regards, Karen Jackson Director of Sales & Marketing

Two Night Stay

Tripadvisor-waardering 3.0/5

Gary C Stellen - Gecertificeerde beoordeling door TripAdvisor

Hotel itself is OK with good position on foreshore but they certainly don't know how to handle members of the Accor Plus loyalty program

Hi Gary C, Thank you for staying at Novotel Geelong and for your loyalty as an Accor Plus Member. We are pleased to read that you enjoyed the hotel and location, and we are sorry to read of your disappointment as a loyalty member. We look forward to welcoming you welcoming you back. Kind regards, Karen Jackson Director of Sales & Marketing

Waterfront oasis of comfort and calm

Tripadvisor-waardering 5.0/5

George H Gecertificeerde beoordeling door TripAdvisor

Great location right on the waterfront, very comfortable beds and friendly staff. There is an indoor pool, large gym and valet parking (A$40 per night). The onsite bar and restaurant also serves breakfast. Our room was quiet with tea and coffee making facilities, it was clean and spacious with a lot of natural light, and we slept very well. You can walk out the front door to the pier. I would return here.

Hi TheHorseys, Thank you for your five star rating and for choosing to stay at Novotel Geelong. We appreciate you taking the time to write a wonderful review and it is great to read about your experience. We look forward to welcoming you back to stay at Novotel Geelong. Kind regards, Karen Jackson Director of Sales & Marketing

Great stay, Great Service

Tripadvisor-waardering 5.0/5

khun-luck Stellen - Gecertificeerde beoordeling door TripAdvisor

The staff from check in to the room were amazing, they were so accommodating and provided my wife and I with all the recommendations within the area. Great location and service. Couldn’t fault the staff at Novotel.. Will definitely come back on our next trip to Geelong 😊 Thank you Novotel.

Hi Khun-luck, Thank you for your five star rating and for choosing to stay at Novotel Geelong. We appreciate you taking the time to write a lovely review about your experience. It is wonderful to read that enjoyed the service from our Team and location. We look forward to welcoming you back. Kind regards, Novotel Geelong Team

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 882 beoordelingen 8.7/10 Locatie
  • 1.469 beoordelingen 7.3/10 Kamer
  • 1.347 beoordelingen 8/10 Service
  • 10 beoordelingen 6.4/10 Wifi
  • 565 beoordelingen 5.5/10 Comfort
  • 502 beoordelingen 7.4/10 Eten
  • 452 beoordelingen 5.4/10 Netheid
  • 343 beoordelingen 7.6/10 Ontbijt

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Geelong

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.