悉尼达令港索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 11,028 评论

悉尼达令港索菲特酒店 - Image 1
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12 Darling Drive, 12 Darling Drive, 12 Darling Drive, 2000 悉尼, 澳大利亚

描述

酒店其他优惠

  • 坐落在充满活力的达令港的标志性酒店

  • 590 间时尚客房和套房，可欣赏令人惊叹的美景

  • 可以从我们的顶层米勒西姆俱乐部欣赏一览无余的美景

  • 在我们三家酒吧和餐厅欣赏充满活力的水滨精致美景

  • 标志性的无边际泳池

我们的客房

酒店位置

悉尼达令港索菲特酒店

12 Darling Drive, 12 Darling Drive, 12 Darling Drive
2000 悉尼
澳大利亚

GPS:-33.872908, 151.198704

电话
传真 +61 2 8388 8868

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  11,028 评论

TripAdvisor 评级  4.5/5  2,938 评论

卓越奖 2023

Very Poor Check In Experience

Tripadvisor 评级 3.0/5

wockinwod 经 TripAdvisor 认证的评论

I wish to provide some feedback on my recent stay and in particular the check in experience I had. I had decided to have my birthday Atelier as we love it there and love the team. They looked after us very well and I would like to recognize Gabi, Chit and especially Yogi and Vinny. I thought to treat myself and my partner it would also be nice to stay the night, enjoy a Prestige Suite and also the Club. I was met at check in by a person in training (whose name may have been Sahan). There was no smile, no "bonjour", just, "are you checking in and can I have your credit card and ID". Certainly not what I would have expected. Once she found the booking there was no recognition or comment on my loyalty or a welcome back. I then asked about the possibility of an upgrade and without checking I was curtly told that the hotel was fully booked. I knew this not to be the case as I had looked online and seen a number of rooms available including the Bellerive Suite. When I questioned this the response was, "Oh, I just assumed we were full". Not the greatest response. At this point I asked to speak to a supervisor. Also, I should point out that I thought an upgrade to the Bellerive Suite was unlikely and what I did was book the room type I wanted. After a few minutes a gentleman appeared (I cannot recall his name) and I explained the check in experience I had faced. He was sympathetic and said he would see what he could do. He moved us to a Prestige Suite with a better view and said that he would send wine up to the room as an apology. Sadly this never occurred. He also said he was going to speak to the team at Atelier to share my experience. They did mention my issue but as they are generally amazing I am not sure what more could have been done. As you can appreciate this was not the start to my birthday celebration that I was expecting. I was excited for the stay and the dinner and then to be let down at check in and also with the failure to deliver the service recovery just made for a poor experience.

Rude attitude

Tripadvisor 评级 2.0/5

N3690VYmohamedm 家庭住宿 - 经 TripAdvisor 认证的评论

We visited the lounge in the lobby for a brunch snack and whilst we were ordering we were informed by Nicholas that Accor limitless benefits did not apply to croissants. We queried this as on previous visits this was not the case. He smiled and said we were very lucky he was not present at that time as he would not have extended the benefit. We walked accross to the W Sydney instead as this type or arrogant behaviour is not acceptable to a loyal Gold Accor member of many years.

Good hotel

Tripadvisor 评级 5.0/5

PaulC452 Couples - 经 TripAdvisor 认证的评论

Very good hotel with friendly service . We had one of their suites which was compact but decent . Great location on the harbor. Breakfast in the lounge was impressive. Felt I overate every morning. The afternoon tea & canapé service were very good too. One side of the hotel looks out onto busy roads . We were originally put in a room on that side and the traffic noise was bad. They did move us and the alternative room was fine

Terrible property with awful staff and management.

Tripadvisor 评级 1.0/5

John S 经 TripAdvisor 认证的评论

Would never stay at this property again. Driveway is an absolute nightmare including all staff working on it. Staff are not in uniform and the duty managers and General Manager should not be working in hospitality. Avoid at all costs! Absolutely awful.

5 star hotel without the 5 star experience

Tripadvisor 评级 3.0/5

Chrispy63au Couples - 经 TripAdvisor 认证的评论

My wife and I stayed here in Dec 2024 as an anniversary gift from our kids. The bedding was uncomfortable and was missing a flat sheet. There was a rip or worn section on the block out curtains which filled the east facing room with light at sunrise. The lighting was not dimmable making it impossible to have a romantic night Very disappointing to pay a 5 star price only to get a 3 star experience

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其他网络用户评价我们的酒店

  • 2,733 评论 9.3/10 位置
  • 4,903 评论 8.1/10 房间
  • 5,301 评论 8.2/10 服务
  • 42 评论 6.5/10 上网
  • 1,178 评论 7.6/10 清洁度
  • 1,163 评论 8.7/10 氛围
  • 1,063 评论 8/10 早餐
  • 758 评论 4.9/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。