悉尼达令港索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 11,328 评论

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12 Darling Drive, 12 Darling Drive, 12 Darling Drive, 2000 悉尼, 澳大利亚

描述

酒店其他优惠

  • 坐落在充满活力的达令港的标志性酒店

  • 590 间时尚客房和套房，可欣赏令人惊叹的美景

  • 可以从我们的顶层米勒西姆俱乐部欣赏一览无余的美景

  • 在我们三家酒吧和餐厅欣赏充满活力的水滨精致美景

  • 标志性的无边际泳池

我们的客房

酒店位置

悉尼达令港索菲特酒店

12 Darling Drive, 12 Darling Drive, 12 Darling Drive
2000 悉尼
澳大利亚

GPS:-33.872908, 151.198704

电话
传真 +61 2 8388 8868

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  11,328 评论

TripAdvisor 评级  4.5/5  2,919 评论

卓越奖 2023

THE BEST hotel.

Tripadvisor 评级 5.0/5

78shellies 经 TripAdvisor 认证的评论

Staying here was the BEST decision! The hotel was super clean and conveniently located. The staff, especially the concierge was super helpful with suggestions and even helped me buy theatre tickets. The room was super comfortable too, and we felt welcomed and appreciated. I would highly recommend this hotel. Oh, and did I mention the fireworks on Saturday night? What a great experience overall!

Not Worth the Price Point

Tripadvisor 评级 3.0/5

Pioneer428892 Couples - 经 TripAdvisor 认证的评论

I booked the Sofitel as a splurge hotel on my boyfriend and I's birthday trip through Australia and NZ. I figured since it was our first night after the long flight, it would be really nice. Unfortunately, when we went many things were under construction including the pool floor and the view!! I also was disappointed because I wrote out a long note to the front desk asking if there was something nice they could do for my boyfriends birthday and I didn't mind paying for it, but when we arrived, they didn't have anything to surprise him. The staff was very nice and helpful, but I would have like to experience more customer service for this kind of hotel.

Disappointing stay

Tripadvisor 评级 3.0/5

wombatdavid 经 TripAdvisor 认证的评论

We are very underwhelmed and disappointed with the overall experience here as Gold Accor Plus members and returning guests. They get 3 stars due to the location of the hotel and the lovely room. Zero stars for service. The staff on the front desk are terrible. No recognition of my status and no information provided. The WhatsApp service they use seems to either be AI or offshore because it is useless. We arrived early and our room was not available. They took my mobile and said they would text me. A couple of hours later we had not heard but suddenly got a WhatsApp message asking if we were settling in our room… I messaged back to say we were not even in our room. I asked about our upgrade as gold members. They said to me that they were sorry I had missed the text and the room was ready. There was no text! We headed back to the hotel and asked about the upgrade. We were advised that the hotel was full so no upgrade. For the third time we were also reminded by staff that we were using our free accor plus night… so what! Does that mean we deserve poor service? Ok we thought, we will go to our room. We arrived to the room to find we were on a low floor and our gold welcome amenity was not even in the room. After the cold and uninspiring service and lack of recognition, we phoned to complain. They then managed to find us a better room on a higher floor and said we would be helped to move rooms. We waited for ages and eventually were moved. Still no welcome amenity in the new room. The new room was lovely and we enjoyed the bath. I liked the pool and we had a tasty breakfast (staff were nice here). We wanted a late checkout of 1 hour to midday. We were told that this was not possible as the hotel was full. But strangely the guy we dealt with said that they clean the rooms from midday onwards… so we said we can have the room until midday then? Oh no… We did not feel any sense of welcome or recognition. We had a nicer welcome to Sydney earlier in the week at Rydges Cronulla… your staff need training. Stop the pretentious “bonjour” greetings and deliver service. I actually speak French and don’t need a greeting from non French speakers like that. There is construction near the hotel and at their pool area. I would not recommend the hotel. This is not 5 star service. And no Accor recognition at all.

Perfection at the highest level

Tripadvisor 评级 5.0/5

Ian3715 经 TripAdvisor 认证的评论

Perfection, is the only word I can use for this amazing hotel. If you have a special occasion or want to indulge in luxury this is the hotel for you. This was our 3rd visit and it was a special occasion so we opted for a suit and executive lounge access and nothing disappointed. The room was perfect and the lounge overlooking Darling Harbour was breathtaking and the service in the lounge what you expect but seldom these days but this place delivers on every single point. I’ve been travelling and staying in hotels for over 40 years and this by far the best luxury experience I have ever had the pleasure of enjoying. Thank you so much to all the staff and management at the hotel for such an incredible stay and we cannot wait for our next visit.

DO NOT STAY HERE. For your own sake.

Tripadvisor 评级 1.0/5

Freedom36233972737 经 TripAdvisor 认证的评论

Sofitel = deceiving liars. We called reservations to book our honeymoon directly. We made it clear it was our HONEYMOON and we were chasing high expectations. We ended up on level 5 with heavy constructions JUST outside the window- it is all you will hear all morning, and all day- construction. We demanded a better room after the extremely shocking disappointment. We also ordered champagne on arrival which never came. We selected DO NOT DISTURB on the control panel for them to only ignore that and come into our private space- twice. We tried to call just to get a late check out, to be told they were at full capacity and could not accommodate. We wanted to test this and tried to book a room online, which was available! We called reservations back about this to be told some ridiculous lie about why they couldn’t offer this the first time yet had multiple rooms available. Check in staff are strange, also! The guy we had was very odd and left me feeling uncomfortable twice. We will never stay at the Sofitel again. Horrific experience on the most important Sydney stay of our lives… our honeymoon. There is heavy construction blocking the entire harbour view- so if this is what you’re chasing view wise, do NOT stay here. They will not tell you of this obstruction that will most definitely impact your stay (yes, it is loud!) they will take your money and not compensate in any way. Mini bar was super average. Pillows suck. A UTI from their shower water was contracted! Aircon does not give you the said temperature- way too hot! Windows are dirty throughout. Outdated amenities. Slow room service. Average menu, Please choose elsewhere for your own sake. The Sofitel is a shadow of what it once was.

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其他网络用户评价我们的酒店

  • 2,763 评论 9.3/10 位置
  • 4,938 评论 8.2/10 房间
  • 5,336 评论 8.3/10 服务
  • 41 评论 6/10 上网
  • 1,190 评论 7.8/10 清洁度
  • 1,174 评论 8.8/10 氛围
  • 1,053 评论 7.8/10 早餐
  • 743 评论 4.9/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。