悉尼达令港诺富特酒店

客户意见评级 (ALL 评级) 4.3/5 9,546 评论

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悉尼达令港诺富特酒店 - Image 1
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100 Murray Street, 达令港, 2000 悉尼, 澳大利亚

描述

酒店其他优惠

  • 这家地标性质的度假村酒店坐落于充满活力的达令港核心地带。

  • 525 间时尚客房和套房，现代化的空间散发出一种舒适安逸的感觉。

  • 在宽敞的行政房和套房中，可以观赏到令人惊叹的城市天际线美景。

  • 这家特色餐厅配有落地窗，坐拥无以伦比的城市天际线景观。

  • 一流的度假村设施，配有健身房、儿童俱乐部、室外游泳池和网球场。

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酒店位置

悉尼达令港诺富特酒店

100 Murray Street, 达令港
2000 悉尼
澳大利亚

GPS:-33.872715, 151.197555

电话
传真 +61 2 9288 7189

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE TERNARY 餐厅

The Ternary 风格独特且极具个性，客人可在温馨、和谐、适合社交的开放空间内享受三种独特体验：烧烤厨房、亚洲厨房和葡萄酒吧。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  9,546 评论

TripAdvisor 评级  3.9/5  5,755 评论

Great trip to see Vivid Sydney

Tripadvisor 评级 5.0/5

LonghornGal65 Couples - 经 TripAdvisor 认证的评论

Wonderful hotel, clean, friendly staff and great location. Nearby light rail and ferry stations..staff friendly and knowledgeable. Hotel dining at the Ternary has a large and interesting menu. Wish to thank great staff at the Ternary, from Yazmeena the hostess, Robin the chef and Charli and Daniel the servers….all were friendly and knowledgeable about their impressive menu! Front desk and Concierge services friendly as well.

Hotel definitely not worthy of a 4/5 star status - Id say the service and experience more 3 star.

Tripadvisor 评级 2.0/5

msbaus 经 TripAdvisor 认证的评论

This was a very poor experience. 1) We were initially allocated a room on Lvl 5 on 30th May- it was already inhabited by another couple, which made it incredibly awkward as we swiped in whilst they were still in there partly dressed. This is completely unprofessional, and embarassing especially for a hotel such as Novotel. 2) The reception staff then DOWNGRADED us to a Lvl 3 room with a worse view (view of construction) when they realised their error in their booking system (happy to provide names of the reception staff if Accor/Novotel would like). When viewing the lower level room, I complained about the poor service and finally got a level 7 room (still average, but better than Lvl 3 with a construction view) 3) The hot water didnt work in the sink, as I was preparing for a business meeting the next morning. We had to call Engineering in that morning. 4) General upkeep - wall paining shoddy, rust in the shower head, This is absolutely not a 4 star hotel. I am an Accor Plus member, and I have stayed in multiple Sydney hotels during business visits (Including 3 star in the city/Camperdown). This was definitely one that I would avoid in future, and think it is on par with those based on this experience.

Dear msbaus, Thank you for sharing your detailed feedback. I’m sincerely sorry to hear that your recent stay did not reflect the high standards we strive to uphold at Novotel Sydney on Darling Harbour. Please accept my deepest apologies for the significant oversight with your initial room allocation. This is certainly not the experience we want our guests to have. Apologies for the maintenance issue. These issues fall short of our usual standards, and I’ve raised them immediately with our Engineering and Housekeeping teams for urgent review and rectification. We truly value our Accor Plus members and their loyalty, and I’m sorry we let you down on this occasion. I would welcome the opportunity to discuss your experience further and personally follow up. If you’re open to this, please don’t hesitate to contact us directly at 02 9934 0000. Thank you again for your feedback, it is critical in helping us improve. I hope we can have the chance to better serve you in the future. Warm regards, Zayne Boon General Manager Novotel Sydney on Darling Harbour

Good for families and exploring

Tripadvisor 评级 4.0/5

DaveRenaStarSam 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed here in two rooms with the family. The rooms and corridor were very dusty, we requested a room move which was actioned promptly. The restaurant was excellent with a special Tomohawk on the menu - the challenge was if you finish- desert is free! Which my husband was very successful in doing. The staff were lovely and the location is excellent, with lovely walking paths around the entire garden, my favourite was the Japanese Zen Garden. This is a good hotel for 👪 families.

Dear DaveRenaStarSam, Thank you for sharing your experience. We're glad to hear you and your family enjoyed the dining experience, congratulations to your husband on completing the Tomahawk challenge! It's also great to know our team was able to promptly assist with the room move and that you enjoyed exploring the garden. We appreciate your feedback regarding the room and corridor cleanliness, and this has been shared with our housekeeping team for improvement. We hope to welcome you and your family back again soon. Warm regards, Zayne Boon General Manager Novotel Sydney on Darling Harbour

Who wants to sleep with their feet directly on the mattress?

Tripadvisor 评级 1.0/5

Deborah D 经 TripAdvisor 认证的评论

The bed was the worst experience I’ve had at any hotel I’ve stayed. The bottom sheet didn’t reach to the end of the bed. Even after I complained it was still the same. About 40cm of the mattress was exposed. The mattress protector has no elastic to hold it in place. These 2 issues meant the sheet and protector didn’t stay in place. And to top it off there was only 3 pillows on the bed. 2 firm and one soft (neither of us could use a firm pillow). Overall, very poor experience. Surry they could make an effort to get the basics right.

Dear Deborah, Thank you for taking the time to share your feedback. We're truly sorry to hear about the discomfort you experienced with the bedding during your stay. Your comments have been noted and shared with our housekeeping team for immediate review and improvement. If you would like to discuss your experience further, please don’t hesitate to contact us directly at 02 9934 0000. We appreciate your input and hope to have the opportunity to welcome you back under better circumstances. Warm regards, Zayne Boon General Manager Novotel Sydney on Darling Harbour

A fun couple of days break in Sydney

Tripadvisor 评级 4.0/5

Jillmccalman14 经 TripAdvisor 认证的评论

Staff efficient and friendly. Had dinner and breakfast there and food was lovely and reasonably priced. Great location to Darling Harbour, Rocks and Circular Quay which were in walking distance. Rooms were lovely and clean and bed very comfortable. My only complaint would be the baths enamel or coating was coming apart on the base which at first looked like it was stained and dirty but on closer inspection was past it's uses by date. Obvious and needed replacing. Also the table in the room was marked and looked old and needed replacing. These were the only two things that were very obvious and let the hotel down

Dear Jillmccalman14, Thank you for choosing to stay with us and for taking the time to share your experience. We are delighted to hear you had an enjoyable stay overall. We appreciate your valuable feedback regarding the bath enamel and the condition of the table. Your comments have been noted, and I will ensure they are shared with our maintenance team for immediate review and improvement. We strive to maintain high standards throughout the property, and your insights are incredibly helpful in this process. We hope to welcome you back for another stay in the future, where you can enjoy a refreshed experience. Kind regards, Zayne Boon General Manager Novotel Sydney on Darling Harbour

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其他网络用户评价我们的酒店

  • 3,871 评论 9.2/10 位置
  • 5,783 评论 6.6/10 房间
  • 5,396 评论 8.4/10 服务
  • 240 评论 5/10 上网
  • 1,916 评论 6.1/10 清洁度
  • 1,802 评论 7.9/10 食物
  • 1,653 评论 8.1/10 早餐
  • 1,085 评论 5.8/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。