فندق نوفوتيل Novotel باريس سان دوني ستاد بازيليك 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 790 أراء

فندق نوفوتيل Novotel باريس سان دوني ستاد بازيليك - Image 1
فندق نوفوتيل Novotel باريس سان دوني ستاد بازيليك - Image 2
فندق نوفوتيل Novotel باريس سان دوني ستاد بازيليك - Image 3
فندق نوفوتيل Novotel باريس سان دوني ستاد بازيليك - Image 4

الوصف

خدمات الفندق الإضافية

  • خدمة توفير الطعام بالغرف ترضي ذوقك!

  • 7 قاعات اجتماعات، على مقربة من منطقة الأعمال

  • حاصل على شهادة ALLSAFE

  • محطة مترو Stade de France على مقربة من الفندق

الإقامات المتوفرة لدينا

موقع الفندق

فندق نوفوتيل Novotel باريس سان دوني ستاد بازيليك

1 Place de la Porte de Paris
93200 سان دوني
فرنسا

نظام تحديد المواقع العالمي (GPS):48.930016, 2.357085

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

GOURMET BAR RESTAURANT

إنّه الوقت المثالي لاكتشاف مأكولاتنا الطازجة والمتوازنة المستوحاة من المنتجات الموسمية والمُعدّة على شواية من الحجر، وذلك ضمن أجواء الفناء الوافر الخضرة الهادئة والباعثة على الاسترخاء أو في الغرفة المغمورة بإنارة طبيعية

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  790 أراء

تقييم TripAdvisor  4.0/5  509 أراء

DO NOT BOOK ROOM 219!

ملاحظة Tripadvisor 2.0/5

Nicolas U تقييم TripAdvisor المعتمد

Revolving door glass broken, DO NOT BOOK ROOM 219, A/C IS NOT WORKING, so you must leave the window open. This location is very busy with traffic, police sirens, metro entrance is beside hotel entrance, so lot of people coming in and out, yelling, people hanging out at the hotel entrance. I did not sleep well in the whole stay. Hotel fully booked so I did not get a different room with working a/c. We BOOKED for a transport from the hotel to the airport the night before. NOBODY SHOWED UP ON TIME, hotel employees try 3 different companies. 1 hour later we got transport.

Terrible

ملاحظة Tripadvisor 1.0/5

Dreamer37180737531 تقييم TripAdvisor المعتمد

72 euro was taken out my account with out my authorisation. Saying we had breakfast when we never did . I have tried to get my money back and no luck .this is stealing I am so upset i do recommend anyone to book this hotel it's terrible until now I haven't received my money back.

Horrible choice

ملاحظة Tripadvisor 1.0/5

H7951VPnickb المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

This hotel was chosen as accommodations during the Olympics, and it was atrocious. During the hottest time of the year, the air conditioning never worked. Opening the window resulted in loud, non-stop noise from traffic, passing trains, and police whistles from officers directing traffic. The noise could still be heard with the windows closed, forcing a white noise generator to be implemented. The bed was uncomfortable. The towels were paper thin. The shampoo and shower gel were watered down. There are no USB ports anywhere. INo service was offered to make repairs. The revolving door out front was broken and never fixed. The restaurant in the hotel doesn’t know how to cook scrambled eggs and the bacon was barely cooked at all. The only good thing was there is a Metro station literally steps from the front door, so you can escape quickly and go elsewhere. My recommendation: don’t stay here unless you enjoy sleeping in stifling hot rooms with no ventilation.

Concern about Unresponsive Staff, Poor Phone Etiquette, and Difficulty in Communication

ملاحظة Tripadvisor 1.0/5

Nitin P تقييم TripAdvisor المعتمد

Dear Novotel Paris Saint Denis Stade Basilique Management, I am writing to express my concern and frustration about the lack of response from your team, particularly ACHEAMPONG Patricia, regarding our group booking inquiries. Despite sending multiple emails, I have not received any response or acknowledgement. Furthermore, I have tried to contact the hotel several times to speak with ACHEAMPONG Patricia, but she is never available to take calls. When I do get through to the hotel, the staff rarely answer the phone properly, and I am often left waiting or disconnected. This lack of communication, unavailability, and poor phone etiquette is causing significant inconvenience and delaying our booking process. I would appreciate it if you could look into this matter and ensure that: - Your team responds promptly to emails - Staff members are available to take calls or return messages - Phone calls are answered professionally and promptly Alternatively, please provide me with an alternative contact person or email address where I can get a response. I hope you understand the importance of effective communication and good customer service in building trust and ensuring a smooth booking experience. I look forward to hearing from you soon.

VERY BAD CUSTUMER CARE. BE CAREFUL.

ملاحظة Tripadvisor 1.0/5

Mimmy1972 تقييم TripAdvisor المعتمد

I do not recommend this hotel at all! The they before leaving, we paid for tourist tax. Just a coupple of hours after we left the hotel, my husband realized that 70,00 euros had been withdrawn from our card and....it was them!!! After blocking the card, we called immediately to understand the reason for this withdrawal and they sent us a second bill afterwards. This means that we paid 180 euros for 3 nights (5 people and two rooms). Since then, I have been calling several times to inquire why they had charged us this EXTRA money and took it without letting us know! I asked them to send us one single bill and to know the amount we were supposed to be reimbursed, but the staff is incapable of taking care for certain matters and although iI asked to speak with the appointed manager, no one has ever got me back! Moreover, the hotel is situated in a dangerous area and I would not recommebded for this reason too. BAD VERY BAD!!!!

بالاشتراك مع TripAdvisor

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