Grand Mercure Majlis Residences 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 379 görüş

En iyi fiyat
garantisi
Grand Mercure Majlis Residences - Image 1
Grand Mercure Majlis Residences - Image 2
Grand Mercure Majlis Residences - Image 3
Grand Mercure Majlis Residences - Image 4
Zayed The 1st Street, Electra Street, Tourist Club Area, 53400 Abu Dhabi, Birleşik Arap Emirlikleri

Açıklama

Otel ekstraları

  • Fully-equipped kitchens

  • Outdoor swimming pool

  • Free WIFI

  • Family rooms

  • Private indoor car park

Konaklama olanaklarımız

Oda

Studio King Bed

  • 4 kişi maks.
  • 37 m² / 398 sq ft
  • Şilte 1 x King yataklar
  • Manzara: Şehir tarafı
  • Engellilere uygun oda

Otelin konumu

Grand Mercure Majlis Residences

Zayed The 1st Street, Electra Street, Tourist Club Area
53400 Abu Dhabi
Birleşik Arap Emirlikleri

GPS:24.494556, 54.376223

Telefon
Faks +971 2 408 1000

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  379 görüş

TripAdvisor Derecesi  4.6/5  633 görüş

2025 mükemmeliyet sertifikası

Amazing property and team

Tripadvisor puanı 5.0/5

Xeleieh TripAdvisor onaylı yorum

My family and I recently returned to Abu Dhabi, and this hotel is always our first choice. We had a wonderful experience from start to finish. The staff were warm, welcoming, and always ready to help. The room was very clean, comfortable, and well-maintained. One family member even left a valuable item behind, and the team responded promptly when we inquired about it. The hotel facilities are excellent, and the atmosphere is very relaxing. Mohammed from the front office was especially attentive. Overall, we truly enjoyed our stay and felt very well taken care of. This place is a real gem, and we will definitely keep coming back. Kudos to all 🎉🎉

Dear Chel, Thank you for taking the time to share your wonderful experience at the Grand Mercure Majlis Residences. We are delighted to hear that you and your family enjoyed your stay and found our property to be your preferred choice in Abu Dhabi. It brings us immense joy to know that our team provided you with warm and attentive service, particularly Mohammed from the front office. We take great pride in maintaining high cleanliness and comfort standards in our rooms and are pleased to hear that it met your expectations. Additionally, we are glad that our staff was able to assist you in recovering the valuable item left behind, as we strive to support our guests in every way possible. Thank you once again for your kind words. We look forward to welcoming you back on your next visit to Abu Dhabi. Best regards, Grand Mercure Majlis Residences

Avis müşterileri puanı 5.0/5

Ismail H. A. Aileler - ALL için doğrulanmış yorumlar

Her şey çok güzeldi.

Dear Ismail h. A., Thank you for your positive feedback regarding your stay. We are delighted to hear that you found our hotel to be a great value for the experience provided. Your satisfaction is our priority, and we look forward to welcoming you again in the future. Best regards, Grand Mercure Majlis Residences

a solid place for Abu Dhabi visit - large rooms, great food

Tripadvisor puanı 5.0/5

Marek W TripAdvisor onaylı yorum

It was already my third stay at this hotel. Overall everything is fine, although I almost always have problems with the air conditioning. This time it didn’t work at all, but a technician came, reset the system, and it started working. Apart from that, everything was OK. The rooms are comfortable, and the beds too, although for some people they may be too firm. Very good breakfast. Good prices in the hotel restaurant, so if you don’t feel like going to the city, you can easily eat there. A quiet pool without crowds. Good location. Overall, I recommend it and I’ll be coming back during future stays in Abu.

Dear Marek W, Thank you for taking the time to share your feedback regarding your recent stay at Grand Mercure Majlis Residences. We are delighted to hear that you appreciate the spacious rooms, excellent dining options, and the tranquil atmosphere of our pool area. Your continued patronage is truly valued. We regret to learn about the challenges you faced with the air conditioning during your visit. We strive to ensure that all amenities function seamlessly, and we are glad that our technician was able to assist you promptly. Additionally, we recognize that the firmness of our beds may not suit everyone’s preferences, but we appreciate your input on this matter. Your recommendation means a great deal to us, and we look forward to welcoming you back for your future stays in Abu Dhabi. Thank you once again for your constructive comments. Best regards, Grand Mercure Majlis Residences

sketchy hotel

Tripadvisor puanı 1.0/5

kaaG3498NA TripAdvisor onaylı yorum

I made a reservation about two weeks ago, but the staff ignored my messages until I CC'd the general manager. As soon as I stopped including the general manager in my requests, the staff stopped responding again. Additionally, they sent me a letter demanding that I pay cash for my stay, even though I booked through the official website using my card. This situation makes the hotel feel sketchy. I have already informed my credit card company to be prepared in case they attempt to charge my account without authorization.

Dear K.K, Thank you for sharing your feedback regarding your recent experience at our hotel. I sincerely apologize for the difficulties you encountered with communication and the payment process. It is our priority to ensure that all guests receive timely responses, and it is concerning to hear that your messages were not addressed properly. Regarding payment methods, our policy encourages the use of the card used for booking, and I regret any confusion caused by the request for cash payment. Your comments are taken seriously and will be reviewed to improve our services. Thank you once again for your insights. We appreciate your understanding as we strive to enhance our guest experience. Best regards, Grand Mercure Majlis Residences

Severe incident - falling roof

Tripadvisor puanı 1.0/5

maurdsisir TripAdvisor onaylı yorum

The hotel is decent looking from outside in a good location. We stayed room no 408 and 409 with our family for two nights last week from 22/10 to 24/10 . We have got one room upgrade from studio to one bedroom apartment . Things were so good till that time . The room service operator was pathetic , very difficult to make him understand what we want . We got some omelettes after 45 minutes , one cutlery for four plates . Food was ordinary , immensely overpriced. Breakfast spread was good but badly managed . One big guy looks like a supervisor busy with his social media on smartphone and two girls trying their best to take care of many people but they were not enough . Coffe machine as usual malfunnctioned . He real incident happened on 24th morning , roof of one washroom suddenly fell on my daughter, she was in shock . We run to other room and saw whole roof was about to collapse. It could have been lot worse accident . The reaction from the hotel was slow and indifferent Never experience roof is falling on guest’s head . During check out , reception offered some free cakes from coffe shop as compensation! Such a joke . Its an old run down property , better to avoid . Plenty options in Abu Dhabi . .

Dear Sisir M, Thank you for taking the time to share your feedback regarding your recent stay at Grand Mercure Majlis Residences. We sincerely apologize for the unfortunate incident you experienced with the ceiling in your room. Your safety and comfort are of utmost importance to us, and we take such matters very seriously. We regret that your experience with our room service did not meet your expectations and that the breakfast management was not handled efficiently. Your comments regarding the food quality and service have been noted, and we will review them with our team to enhance our guest experience. We understand that the compensation offered did not align with the seriousness of the incident you described, and we appreciate your input on this matter. We hope to learn from your experience to ensure that we can provide a better environment for our guests in the future. We thank you for your feedback and wish you safe travels ahead. Best regards, Grand Mercure Majlis Residences

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  • 8 görüş 4/10 İçkiler

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