Novotel Hanoi Thai Ha 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.5/5 743 opiniones

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Novotel Hanoi Thai Ha - Image 1
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2 Thai Ha Street, Distrito de Dong Da, 100000 HANÓI, Vietnam

Descripción

Extras del hotel

  • Las habitaciones ofrecen vistas a la ciudad, escritorio, minibar, TV LED, caja fuerte y WIFI.

  • Cada apartamento cuenta con fogones, lavadora/secadora, microondas y sofá.

  • El hotel está situado en el centro de Hanói. Perfecto para viajes de ocio como de negocios.

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Localización del hotel

Novotel Hanoi Thai Ha

2 Thai Ha Street, Distrito de Dong Da
100000 HANÓI
Vietnam

GPS:21.009454, 105.824302

Teléfono
Fax +84 24 3857 5588

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

FOOD EXCHANGE

El Food Exchange cuenta con una decoración moderna, techos altos y amplios ventanales por los que entra abundante luz natural. Ofrece una amplia variedad de cocina vietnamita e internacional. Abierto día y noche.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

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Más información

Clasificación de ALL  4.5/5  743 opiniones

Valoración de TripAdvisor  4.0/5  40 opiniones

Fantastic hotel in Hanoi

Nota de Tripadvisor 5.0/5

Huckleberry Con amigos - Valoración certificada de TripAdvisor

Pros: the rooms are fantastic. We have now stayed here 4 separate times on our trip and stayed in 2 types of rooms. The beds are super comfortable, it has blackout blinds, the bathroom is great with a rain shower and a great toilet. The laundry in room and great and the luggage room is excellent. The views are great. Cons: fees cons but a few things to improve would be the breakfast buffet coffee, add a top floor bar, add a hot tub beside the pool. The location is a little far from the old quarter but it’s easy to take a grab. Overall we had a fantastic stay and the staff were super friendly, helpful and really nice. I would recommend this hotel to almost anyone.

Average hotel

Nota de Tripadvisor 4.0/5

Leo C Valoración certificada de TripAdvisor

Good hotel with studio and small apartment for family. I am Gold member Accor so I thought I can have free checkin early but the hotel still charged me fee because I checkin at 9:30am. I stayed there 2 times but no upgrate for room. Even I booked another 3 rooms for my family but no upgrate. Stay here I couldnt have any benefit as a Gold member so I feel abit bad. Food in third floors was not nice and always like this since the first time I stayed. Cleaning room so quick and usually not upload toilet paper and not empty bin. Anyway I want to say thank you to all room service and staffs there they supported us and always friendly during we stayed

불친절 거짓말 하는 직원들과 검은 곰팡이가 가득한 더러운 수영장

Nota de Tripadvisor 1.0/5

Sunny S En familia - Valoración certificada de TripAdvisor

장기출장이나 키친과 세탁이 필요한 분들이면 수영장안쓴다 생각하고 묶을만 할것 같아요. 아이가 있거나 수영장 사용계획이 있으시다면 오지마세요. 직원들 영어구사 잘못하고. (짐작하고 pool 만 듣고 내얘긴 듣지도 않고 다른 소리함) 수영장 곰팡이, 깨진타일 한번도 갈지 않은것 같은 더러운물, 청소를 안한지오래되어 미끄러운 바닥, 컴플레인하니 보수중이라고 ㅎㅎ 체크인할때 그런말없었고 수영장 이용한다니 안내해줘놓고?? 어이상실. 수영장 매일 이용할 계획이라 개선이 내일까지 어렵다면 호텔 바꾸고 싶다고 했으나 낼 아침까지 하겠다 우김.. 물론 전혀 개선안됌. 방으로 콜백 달라 했으나 아무도 안함. 매니저도 마찬거지.. 결국 지내는동안 수영장 계속 못썼고 보상도 없었음. 추후 돌아와서 헤드쿼터에 항의메일썼더니 간신히 리워드 포인트 줌..절대비추 가지마세요..중국,한국 단체관광객도 너무 많고 너무 성의없고..저 심지어 유료 멤버쉽&티어 있는데도 이런대우.. 암튼 비추합니다. 애 안다쳤기에 다행이예요. 애가 먹을만한 메뉴도 부족해요. 방은 폭이좁고 긴형태고 좀 어둡고 답답한 감이있어요. 하드웨어가 오래된것 같습니다.

Dear Sunny S, Thank you for taking time to share your review, As already shared by the Accor's Guest Relations' team - we are sincerely sorry for the inconvenience caused to your stay due to our Swimming Pool being out of order following the typhoon that impacted North Vietnam in early September. We have acknowledged that our team should have provided a better response and provided compensation in line with Accor's proposal & your request. Once again, please accept our sincere apologies,

It did not feel like a Novotel Hotel!

Nota de Tripadvisor 3.0/5

OYoung88 De negocios - Valoración certificada de TripAdvisor

The central location did not have much International meals choice, the room was spacious but the hotel was full of tourists, the breakfast items were wiped up by the tourists as early as 7:30am, the restaurant staff was very slow to replenish the breakfast food items, the service staff kept clearing my seat while I have not finished my breakfast, etc.

ทริปหน้าพบกันใหม่

Nota de Tripadvisor 5.0/5

Relax25351545442 En familia - Valoración certificada de TripAdvisor

การให้บริการของแผนกต้อนรับ การดูแลทำความสะอาดห้องพัก มีความเอาใจใส่ต่อแขกผู้เข้าพักดีเยี่ยม คุ้มค่าคุ้มราคากับเงินที่จ่ายไป การให้บริการนั้นเกินความคาดหวังอย่างมาก มีสิ่งอำนวยความสะดวกครบครัน ขอให้ยึดมาตรฐานในการบริการเช่นนี้ต่อไปค่ะ

Dear Relax25351545442, We very much appreciate your comments and ratings regarding your stay at the Novotel Hanoi Thai Ha. We are very happy to hear that you have been satisfied with the hotel services we are delivering. I will share your comments with our team, especially for our Front Office and Housekeeping team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Minh Thu Room Division Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 150 opiniones 7.9/10 Ubicación
  • 359 opiniones 8.3/10 Habitación
  • 345 opiniones 8.5/10 Servicio
  • 124 opiniones 8.7/10 Desayuno
  • 123 opiniones 7.9/10 Limpieza
  • 66 opiniones 6.9/10 Relación Calidad/Precio
  • 10 opiniones 4.7/10 Bar y bebidas

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Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.