Grand Mercure Hanoi 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.7/5 750 opiniones

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Grand Mercure Hanoi - Image 1
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9 Cat Linh, Quoc Tu Giam, Dong Da, 10000 HANOI, Vietnam

Descripción

Extras del hotel

  • Diseño contemporáneo impregnado de elementos vietnamitas.

  • WIFI gratuito disponible en todo el hotel.

  • Disfrute de las impresionantes vistas desde el bar de la azotea.

  • Deléitese con los manjares de nuestro exclusivo restaurante vietnamita.

  • Walking distance to Temple of Literature, a historical site of Hanoi.

Nuestros alojamientos

Reservar este hotel

Localización del hotel

Grand Mercure Hanoi

9 Cat Linh, Quoc Tu Giam, Dong Da
10000 HANOI
Vietnam

GPS:21.027828, 105.833532

Teléfono
Fax +84 24 3244 4747

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.7/5  750 opiniones

Nota de clientes de Avis 4.0/5

Ana Parejas - Comentarios confirmados ALL

Dear Ana, Thank you very much for your valuable feedback and for choosing to stay with us. We are glad to hear that you found your stay good overall. However, we sincerely apologize for the inconvenience caused by the lack of ventilation and the humidity smell in your room. Please be assured that we take your comments seriously. Maintaining fresh air quality and a comfortable indoor climate is a priority for us. We are continuously working on improving our ventilation systems to ensure better air circulation and to eliminate any humidity issues in our rooms. Modern hotel ventilation solutions, such as demand-controlled ventilation and air-water-based systems, are designed to enhance guest comfort by providing fresh, quiet, and adjustable air flow, and we are exploring these options to upgrade our facilities. We appreciate your understanding and hope to have the opportunity to welcome you again, providing a more comfortable and refreshing experience. Warm regards, Nguyen The Quang Front Office Manage

Estancia agradable

Nota de clientes de Avis 4.5/5

Juan G. Parejas - Comentarios confirmados ALL

Dear Mr. G., Thank you for your kind words and great review of the Grand Mercure Hanoi. We are so pleased to hear that you had such a positive experience with our hotel facilities and service. At Grand Mercure Hanoi, it is our mission to provide a superior level of service and ensure guests feel as if they are at home. We appreciate you noticing our efforts and hope that you will return soon. Best regards, Hannah Phan Guest Experience Manager

Una estancia estupenda

Nota de clientes de Avis 5.0/5

Zhihao Parejas - Comentarios confirmados ALL

Dear Mr. P. Zhihao, Thank you so much for your thoughtful and detailed review! We are absolutely delighted to hear that you had an unforgettable stay with us, especially for such a special occasion as your anniversary. It’s wonderful to know that the team made you feel welcomed and well taken care of, from the personalized room upgrade to the attentive service throughout your stay. We appreciate your feedback on the breakfast experience. While we're pleased you enjoyed the exclusive VIP area in the restaurant, we understand that the busy timing can sometimes make the experience less than ideal. We're grateful for your understanding and will certainly take your comments into account to improve this aspect moving forward. We’re glad the Lounge breakfast was a more relaxing option for you on the second day! It's great to hear that the extra amenities, like the complimentary laundry service and minibar for Platinum members, were appreciated. Your kind words mean a lot to our team, and we are thrilled that you consider us one of the top hotels in Hanoi. We look forward to welcoming you back soon and hope you’ll have more time to enjoy everything we offer, including the happy hour and welcome drink. Thank you once again for your kind feedback, and congratulations on your anniversary! Best regards, Hannah Phan Guest Experience Manager

Excelente

Nota de clientes de Avis 5.0/5

Luis F. Parejas - Comentarios confirmados ALL

Dear Mr. Rabanedo Luis F., Thank you for your kind words and great review of the Grand Mercure Hanoi. We are so pleased to hear that you had such a positive experience with our hotel facilities and service. At Grand Mercure Hanoi, it is our mission to provide a superior level of service and ensure guests feel as if they are at home. We appreciate you noticing our efforts and hope that you will return soon. Best regards, Hannah Phan Guest Experience Manager

Calificaciones de nuestro hotel de usuarios de otras webs

  • 308 opiniones 8.6/10 Ubicación
  • 549 opiniones 9/10 Habitación
  • 758 opiniones 9.2/10 Servicio
  • 9 opiniones 7.7/10 Internet
  • 336 opiniones 9.7/10 Ambiente
  • 312 opiniones 9.3/10 Instalaciones
  • 212 opiniones 8.9/10 Desayuno
  • 179 opiniones 9.2/10 Limpieza

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Todos nuestros hoteles en Hanoi

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.