布加勒斯特市中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 858 评论

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描述

酒店其他优惠

  • 安全的地下停车场

  • 可携带宠物入住的客房

  • 整个酒店均覆盖免费无线网络

  • 靠近旅游景点、公共交通站点和布加勒斯特老城

  • Winestone 餐厅设有按季节开放的露台

我们的客房

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酒店位置

布加勒斯特市中心美居酒店

15 17 17A George Enescu Street, District 1, J40/5534/2011 - RO28434727
10302 布加勒斯特
罗马尼亚

GPS:44.442661, 26.096104

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

WINESTONE

我们的时尚餐厅供应丰盛美味的欧陆式自助早餐。此外,餐厅还提供午餐,其中包括每日精选的新鲜靓汤和主菜。晚餐时间,我们的客人可以享用单点菜单中的各种风味美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  858 评论

TripAdvisor 评级  4.5/5  869 评论

卓越奖 2025

Marvellous Hotel

Tripadvisor 评级 5.0/5

DarrellP007 经 TripAdvisor 认证的评论

Marvellous Hotel. Central Location. Comfortable Bed and free soft drinks in the mini bar every day. Receptionists especially helpful. Highly Recommend

Dear Valued Guest, On behalf of our entire staff, I would like to sincerely thank you for your wonderful review and for choosing Mercure Bucharest City Center! We are truly delighted to read your kind words about our property. It brings us great joy to know that you had a memorable experience! Your appreciation means a lot to us and is a great source of motivation four our entire team. We look forward to accommodating you again in the near future! Warm regards, Alexandra Ionita Guest Experience Executive

Only 2 small criticisms

Tripadvisor 评级 4.0/5

giuseppe_ursino 商务住宿 - 经 TripAdvisor 认证的评论

It's a good hotel. Only 2 small criticisms. The light in the bathroom is too weak to look at yourself properly in the mirror. The switch to turn off the central light is missing from the left side of my bed, so you have to get up to turn it off. So it's ok in Bucharest.

Dear Valued Guest, Thank you for taking the time to share your feedback and for choosing Mercure Bucharest City Center! We truly appreciate your constructive remarks regarding the bathroom lightning and the light switch placement. Please rest assured that the lighting issue has been addressed, and we have taken steps to ensure a more comfortable experience for our future guests. Your feedback is extremely valuable to us, as it helps us continuously improve our services and enhance the overall guest experience. We hope to have the opportunity to welcome you back in the near future! Sincerely, Alexandra Ioniță Guest Experience Executive

Great Stay at an Amazing Hotel

Tripadvisor 评级 5.0/5

Aharon B 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed as a family at this great hotel, the location is amazing, within a walking distance from the old city, restaurants, bars and nice coffee shops. The team is amazing, very helpful and service oriented. The hotel is very well maintained and spotless clean. Breakfast is delicious, you can find everything you would like. We had a great time and enjoyed our stay. Thank you to everyone.

Dear Valued Guest, On behalf of our entire staff, I would like to sincerely thank you for your wonderful review and for choosing Mercure Bucharest City Center! We are truly delighted to read your kind words about our hotel's location, cleanliness, breakfast and especially our team. It brings us great joy to know that you had a memorable experience! Your appreciation means a lot to us and is a great source of motivation four our staff. We look forward to accommodating you again in the near future! Warm regards, Alexandra Ioniță Guest Experience Executive

Should train your staff in customer service

Tripadvisor 评级 3.0/5

luizfernandop402 商务住宿 - 经 TripAdvisor 认证的评论

You should train again your staff, especially Popescu. Very bad experiences with this guy 3 times in 2 days. Sarcastic, rude and very unhelpful. I had a huge delay on my dinner and bad communication with reception with this guy.

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to learn about the situation you encountered, particularly regarding the service and communication concerns you mentioned. Please accept our sincere apologies. Your comments have been taken very seriously and have already been shared with the relevant department. We are committed to improving the quality of our services, and your feedback is greatly appreciated in this process. We hope to have the pleasure of welcoming you back in the future for an improved stay. Sincerely, Alexandra Ioniță Guest Experience Executive

A good hotel in a great location

Tripadvisor 评级 5.0/5

Peter B Couples - 经 TripAdvisor 认证的评论

Stayed here for 3 nights in March 2025.  The hotel is easy to get to from the airport.  Catch the train at the airport to Bucharesti Nord (6 Lei - about £1). Then from Bucharesti Nord, buy a metro ticket with two trips on it from a machine for 10 Lei, catch the metro to Piata Victoriei and change lines to head to Piata Romana. (Keep hold of the ticket you still use it for another journey). It's a short walk from here to the hotel. The reception/Lobby was large, bright and clean and the staff were very friendly  and helpful.  We had a standard room which was a good size. The room comes with air-conditioning, safety deposit box, TV, minifridge, slippers and a large comfortable bed.  The air conditioning wasn't very good so we ended up leaving the window open instead because the room was quite warm.  Our only negative comment about the room was the carpet, it looked dark and dirty. The bathroom had a large walk-in shower, sink and toilet.  Shower gel, shampoo, conditioner and hand wash dispensers were attached to the walls.  Fresh towels were provided daily. Breakfast was downstairs near reception.  There was a good choice of food which seemed to be similar every day, but what was there was very good and enough to fill you up for the day ahead. The hotel is in a great location being close to the Romanian Athenaeum (well worth a visit), Piata Revolutiei, Cismigiu Gardens (about 10 minutes walk) and the Old Town (about 20 minutes walk). We enjoyed our stay here and would probably stay here again if we were to return to Bucharest.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Ionita Guest Experience Executive

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其他网络用户评价我们的酒店

  • 388 评论 9.7/10 位置
  • 380 评论 7.7/10 房间
  • 463 评论 9.1/10 服务
  • 9 评论 7.1/10 上网
  • 247 评论 8.9/10 早餐
  • 200 评论 9.1/10 清洁度
  • 96 评论 9.2/10 氛围
  • 90 评论 8.4/10 食物

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