Mercure London Heathrow 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.4/5 375 beoordelingen

Mercure London Heathrow - Image 1
Mercure London Heathrow - Image 2
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Omschrijving

Extras van het hotel

  • 7 dedicated meeting rooms accommodating up to 180 guests

  • Located less than two miles from London Heathrow Airport

  • Borders Restaurant offers a choice of international cuisine

  • On-site leisure facilities available to all hotel guests

  • Nearby transport links to central London

Onze accommodaties

Hotel locatie

Mercure London Heathrow

Shepiston Lane, Hayes, Middlesex
UB3 1LP Londen
Verenigd Koninkrijk

Gps:51.494497, -0.430612

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

BORDERS RESTAURANT

Borders Restaurant biedt veelzijdige opties voor formeel of informeel dineren. De focus ligt op een eigentijds menu met de nadruk op verse en seizoensgebonden producten.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.4/5  375 beoordelingen

TripAdvisor score  3.5/5  1.670 beoordelingen

Goede locatie, redelijk verblijf

Avis-klantbeoordeling 3.0/5

Walter Gezinnen - ALL bevestigde berichten

Goede propere kamer, kleine douchecabine. Goede koffie en thee faciliteiten op kamer. Ontbijt eerder aan de minimale kant. Slechts 1 soort kaas voor vegetarische opties.

Thank you for your feedback following your recent stay at the Mercure London Heathrow Hotel. We appreciate you taking the time to share your complete experience with us. We take all feedback seriously and will use your comments as an opportunity to review and improve our services accordingly. We hope that you can give us another chance in the future so that we can restore your faith in us. Please do not hesitate to contact us should you have any further queries or require further assistance. Kind regards , Mercure London Heathrow Team

Hôtel correct

Tripadvisor-waardering 4.0/5

nazma_fidahoussen Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Nous avons séjourné pour une nuit. La chambre pour 3 que nous avions été spacieuse et correcte. Nous avons pu brancher nos prises françaises dans la salle de bain. La réceptionniste était accueillante. Nous avions pu nous garer gratuitement dans les environs.

Dear Guest, Thank you for reaching out to us with a response regarding your stay at Mercure London Heathrow Hotel. We are happy to know that you fully enjoyed your stay with us in all aspects and would certainly share your feedback with the team. Please allow us to host your stay once again should you happen to be staying in the vicinity in the future. Regards, Manoj KHANDEKAR, General Manager

ok

Avis-klantbeoordeling 3.5/5

Anoniem Stellen - ALL bevestigde berichten

kamers beginnen wat versleten te geraken, alsook het ganse meubilair van het hotel

Thank you for reaching out to us with a response regarding your stay at Mercure London Heathrow Hotel. We are happy to know that you fully enjoyed your stay with us in all aspects and would certainly share your feedback with the team. Please allow us to host your stay once again should you happen to be staying in the vicinity in the future. Regards, Mercure Team

Goede locatie tussen stad en vliegveld

Avis-klantbeoordeling 3.5/5

Marcel Gezinnen - ALL bevestigde berichten

Goed hotel tussen vliegveld en stad. Bushalte is op 5 minuten lopen. Kamer rook muf, douchekop spoot over het douchescherm heen (waardoor de badkamer een zwembad werd) en iedere keer bij terugkomst deed ons pasje het niet waardoor we steeds terug moesten naar de receptie. Ontbijt was goed.

Dear Marcel J., We very much appreciate your comments regarding your stay at the Mercure London Heathrow Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Team

Hotel a éviter

Tripadvisor-waardering 2.0/5

Gaëtan B Soloreis - Gecertificeerde beoordeling door TripAdvisor

Petit hôtel mercure situé aux alentours de l’aéroport d’heathrow, à première vue de qualité. Cependant une fois dans les chambres on se rend compte que celui-ci est vieillissant et aurait besoin d’une rénovation. Sol taché, robinetterie vieillissante et décoration passer. L’hôtel dispose d’un bar et d’une salle restaurant permettant l’accès à un buffet pour le dîner et le déjeuner. Au bar nous rencontrons du personnel qui ne comprend que peux l’anglais … c’est un comble vu le lieu… et concernant le buffet c’est insipide aussi bien le matin que le soir, peu de choix et pas réapprovisionner en cours de service… Certes le lit est correctement confortable et la chambre spacieuse, mais ça ne suffit pas à faire oublier l’ensemble de ces points négatifs

Dear Valued Guest, Thank you for taking the time to share your feedback about your recent experience at Mercure London Heathrow. We sincerely apologize that your overall experience did not meet your expectations. It is our utmost priority to ensure that every guest has a memorable and enjoyable stay & we regret any inconvenience caused. Please accept our sincerest apologies if the challenges you faced diminished the overall relaxation and wellbeing of your stay. Your feedback is crucial to us, as it helps us identify areas for improvement and deliver the high level of service that we strive for. We will address the issues you mentioned to the leadership team with utmost concern and for the issues to be rectified immediately. We hope you will give us an opportunity to better your experience with us shall your travels bring you back to Mercure. Sincerely yours, Mercure Team

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 569 beoordelingen 7.2/10 Locatie
  • 1.118 beoordelingen 4/10 Kamer
  • 976 beoordelingen 6.6/10 Service
  • 18 beoordelingen 5.4/10 Wifi
  • 553 beoordelingen 3.7/10 Comfort
  • 518 beoordelingen 3.6/10 Netheid
  • 386 beoordelingen 5.7/10 Eten
  • 296 beoordelingen 3.5/10 Voorzieningen

Mogelijk gemaakt door Trustyou

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