里约热内卢博塔福古诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,478 评论

里约热内卢博塔福古诺富特酒店 - Image 1
里约热内卢博塔福古诺富特酒店 - Image 2
里约热内卢博塔福古诺富特酒店 - Image 3
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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 酒店允许 16 岁及以下儿童免费与父母同住一间客房

  • 活动室可容纳最多 250 人

  • 靠近多个旅游景点和市中心

  • 可携带宠物入住酒店(收费)

  • 驱车 13 分钟即可抵达里约热内卢桑托斯杜蒙特机场

我们的客房

客房

办公客房 - 改造成办公室的公寓,不提供床

  • 2人
  • 25 / 269 sq ft

酒店位置

里约热内卢博塔福古诺富特酒店

Praia De Botafogo, 330, Botafogo
22250040 里约热内卢
巴西

GPS:-22.94534, -43.18301

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

365

365 餐厅全天候营业,整个酒店内均可送餐,让您充分享受随时随地开怀大吃的自由。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,478 评论

TripAdvisor 评级  4.5/5  685 评论

Ok but not more

Tripadvisor 评级 3.0/5

blucey 商务住宿 - 经 TripAdvisor 认证的评论

This is a perfectly okay hotel recently well situated in a pretty safe area of Rio. It falls down in a number of areas non critical perhaps still taking away from the enjoyment and appreciation one might have. The bar and lounge area are very small poorly attended and very badly stocked. This means the to get a beer or a coffee or a drink after work you are taking pot look. Of course there are plenty of restaurants etc including some nearby but sometimes it's nice to be able to get something sitting in the lounge of the hotel. A little bit of investment into a proper bar set up properly staffed and stocked would play dividends as would increasing the amount of seating and its quality. There is no spa , any form of beauty or relaxation treatment. The breakfast was okay but the number of coffee machines is grossly inadequate for the number of people at peak hours. Positive side the staff were courteous and helpful and pleasant throughout the hotel was reasonably clean although it could do as little bit of freshening up and it generally felt safe

Prezado(a) Hospede, Muito obrigada por seu feedback e elogios. Compartilharei com toda a equipe pois sua satisfação é o novo melhor incentivo. Esperamos que possa retornar em breve ao nosso Hotel. Cordialmente, Tatiane Ramos Gerente Geral Novotel Praia de Botafogo

位置好

客户意见评级 4.0/5

匿名 商务住宿 - 所有已确认评论

整体感受尚可,会再次入住。

Dear Chang L., We very much appreciate your comments regarding your stay at the Novotel RJ Praia de Botafogo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Denied check-in and they kept my money

Tripadvisor 评级 1.0/5

476frankj 经 TripAdvisor 认证的评论

My worst hotel experience. My wife and I were denied check-in because I didn't have my physical passport since I traveled from another city. I have a driver's license and a photo of my passport which was enough to check into this hotel's sister hotel down the street and everywhere else we've stayed in Brazil.. I asked to speak with a manager after being denied and he only sent an employee to confirm it was a no instead of discussing the matter with me. I asked for a refund and was told they would tell the website we booked through that we weren't able to check in and we would get the refund. We were just told by the website after multiple attempts to contact the hotel, the hotel refused to refund the room that we paid for in full and were allowed to sleep in. A total nightmare.

Dear Guest, As previously answered in other reviews, we reiterate that we only follow Brazilian federal laws that require the presentation of an original Brazilian document with photo or original passport. Regarding your refund, we cannot even deny it as we did not receive any amount as the accommodation did not occur. I suggest checking the information received by the agency where you made your reservation. Regards, Tatiane Ramos General Manager

Excellent Business trip with Bedroom Pao de Açucar

Tripadvisor 评级 5.0/5

BENSAID M 经 TripAdvisor 认证的评论

Very warm welcome from Cynthia Oliveira (Manager of the NOVOTEL) who knew how to listen to my needs and help me throughout my stay so that it was pleasant at a competitive rate. I will happily stay at the Novotel on my next business trip.

Dear Guest, Thanks so much for your feedback and compliments. I will share with the whole team because your satisfaction is the new best incentive. We hope you can return to our Hotel soon. Sincerely, Tatiana Ramos General manager Novotel Praia de Botafogo

Middle of the Road Bit Ragged in Places

Tripadvisor 评级 3.0/5

johnoW5598YU 商务住宿 - 经 TripAdvisor 认证的评论

To be fair it’s not bad but there is significant variability in room condition. Mine was OK but others had a lot of age Ing and unrepaired damage. Location is very good. Restaurant is basic but the food reflects the price and there is plenty of choices nearby. Have to say that cleanliness was first class. No ability to sign to rooms so be prepared to pay right there and then for everything. Would I stay again yes for business no for pleasure.

Prezado(a) Hospede, Muito obrigada por seu feedback e elogios. Compartilharei com toda a equipe pois sua satisfação é o novo melhor incentivo. Esperamos que possa retornar em breve ao nosso Hotel. Cordialmente, Tatiane Ramos Gerente Geral Novotel Praia de Botafogo

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 409 评论 9.6/10 位置
  • 722 评论 5.9/10 房间
  • 640 评论 7.5/10 服务
  • 47 评论 3.6/10 上网
  • 376 评论 7.9/10 早餐
  • 318 评论 5.2/10 清洁度
  • 209 评论 5.7/10 设施
  • 135 评论 3.1/10 性价比

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