诺富特里约热内卢莱米酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 2,789 评论

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Rua Gustavo Sampaio, 320, 22010010 里约热内卢, 巴西

描述

酒店其他优惠

  • 酒店设有游戏区，以便您进行娱乐活动

  • 您可以在我们的屋顶上欣赏日落，令人惊叹的环境会全面完善您的体验。

  • 酒店距桑托斯杜蒙特机场只有 15 分钟车程

  • 地理位置优越，可以充分享受狂欢节和新年夜的氛围

  • 我们位于里约热内卢，是允许携带宠物的酒店，您可以携带 10 公斤以下的犬只！

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酒店位置

诺富特里约热内卢莱米酒店

Rua Gustavo Sampaio, 320
22010010 里约热内卢
巴西

GPS:-22.96197, -43.16854

电话
传真 +55 21 3545-5301

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

POTY RESTAURANT

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  2,789 评论

TripAdvisor 评级  4.8/5  3,966 评论

Nice hotel very accommodating staff

Tripadvisor 评级 4.0/5

A H 经 TripAdvisor 认证的评论

Hotel is in a very nice location, the rooms are modern and clean. For its central location it is very quiet and fresh in the rooms. Claudia working the breakfast was very friendly and made us fantastic tapioca!

Wonderfull location but the worst service

Tripadvisor 评级 3.0/5

Jorge R 经 TripAdvisor 认证的评论

The view and location is wonderful, we also got a nice table. The food was really good. The only problem was the service the waitress didn’t know who ordered what, she had to ask to all the tables, and she repeated this 3 times. Drinks took forever to get to our table, we asked for more ice to another waiter and he got mad, he told me why I was ruining my drink.

Good location and flexibility of the staff

Tripadvisor 评级 5.0/5

Mariana S 经 TripAdvisor 认证的评论

Good location some 50metera from the beach. Nice staff with a lot of flexibility to deal with the large number of guests… some of the common areas are not too spacious and it can get busy. However in more than one occasion I saw the staff showing a lot of “jogo de cintura” (flexibility) in accommodating the guests in other areas. Breakfast has a great selection to choose from… Denise was very helpful. Very good experience overall!

Highly recommend!

Tripadvisor 评级 5.0/5

tharsilab2022 经 TripAdvisor 认证的评论

Novotel Leme is in a perfect location, close to everything, very nice amenities and amazing staff. special shout out to Lukas and Rachel in the reception, the went above and beyond to help us have a great experience in the hotel and in Rio. I recommend their tours. Also, Claudia, who helped us during breakfast was the sweetest and most dedicated person. We were in a group of 14 people, 4 families, loved all of it!

Not a 4 stars experience

Tripadvisor 评级 2.0/5

Trek56581504851 经 TripAdvisor 认证的评论

This Summer I was at Novotel Leme at the Copacabana. The hotel is not direct at the Copacabana as might be suggested but one street back. The 4 stars are not “European Standard” I would suggestie 2/3 stars. The staff speaks English at the frontdesk but the others don’t. The rooms are clean, but also out dated and very nosy. There were some people playing loud music and have a party for 3 days in a row till deep into the night. When I complained about this, the staff at the front desk suggested to move us to another room rather than speaking to the people above our room. I was robbed of my phone in the center part of Rio. I asked for help at the front desk. They gave me (the wrong) directions to the police station but no further sympathy or support. When we came back no apologies for giving us the wrong directions and the made additional costs. The breakfast is very nice but also very crowdy. Like I said, maybe we are ‘spoiled’ in Europe but this is not a 4 star experience.

Dear Guest Thank you for sharing your feedback regarding your stay during the summer. We sincerely regret that your experience did not meet the expectations of a four star hotel. While our team often suggests moving rooms to provide immediate comfort, we understand that addressing the source of the noise is equally important. Your comments regarding the room condition and the language barrier with our non front desk staff have been noted for our continuous training and improvement plans. It is distressing to know that you did not feel properly supported by our team during such a difficult time. , and we offer our sincerest apologies for the additional stress this caused you. This does not reflect the level of care we strive to provide. We are glad you enjoyed the breakfast selection, though we apologize for the crowding during the busy summer period. Your feedback is invaluable as it helps us identify where we must improve to reach the standards our guests expect. Cordialmente,

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其他网络用户评价我们的酒店

  • 1,062 评论 9.5/10 位置
  • 1,581 评论 6.5/10 房间
  • 1,922 评论 8.3/10 服务
  • 27 评论 8.1/10 上网
  • 1,084 评论 8.6/10 早餐
  • 789 评论 5.8/10 设施
  • 590 评论 5.6/10 清洁度
  • 312 评论 9.8/10 沙滩

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