里约热内卢科帕卡巴纳美居精品酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,710 评论

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里约热内卢科帕卡巴纳美居精品酒店 - Image 1
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Avenida Atlantica, 2554, 2554, Copacabana, 22041001 里约热内卢, 巴西

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酒店其他优惠

  • 海滨酒店，可欣赏海景

  • 驱车 25 分钟即可抵达救世基督像

  • 驱车 20 分钟即可抵达面包山

  • 步行 9 分钟即可到达西奎拉坎波斯地铁站

  • 驱车 15 分钟即可抵达里约热内卢桑托斯杜蒙特机场

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酒店位置

里约热内卢科帕卡巴纳美居精品酒店

Avenida Atlantica, 2554, 2554, Copacabana
22041001 里约热内卢
巴西

GPS:-22.97176, -43.18558

电话
传真 +55 21 3545-5100

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

QCeviche! Rio

餐厅设有两个用餐区：迷人的户外露台（可俯瞰科帕卡巴纳海滩步道）和温馨高雅的室内区域。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  1,710 评论

TripAdvisor 评级  4.5/5  313 评论

卓越奖 2023

Thank you Duda

Tripadvisor 评级 4.0/5

didem d 经 TripAdvisor 认证的评论

I would like thank to Duda for her kind assistance that made my stay a pleasant experience. The Turkish message sent to my room was very kind. The hotel is located well. It provides a beach area for the guests. The sea view room is nice. Thx Duda.

住的不错

客户意见评级 5.0/5

丹妮 商务住宿 - 所有已确认评论

非常好

尊敬的 Dan L.： 感谢惠赐有关下榻 Mercure Rio Boutique Copacabana 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Atenciosamente Mercure Rio Boutique Hotel Copacabana Team

Not worth the effort.

Tripadvisor 评级 2.0/5

aarifakhtar Friends getaway - 经 TripAdvisor 认证的评论

Good: 1. The food in the in-house Peruvian restaurant is amazing 2. “Some” of the staff members are very courteous and friendly 3. Location is great Bad: 1. They don’t care about your Accor status. You will be treated like any other guest. It doesn’t matter whether you’re gold or platinum. I asked for early check-in but wasn’t possible. I understand that but when I went to check-in at 2:50 PM then I was told that the check in is at 3 PM and I need to come back in 10 mins. If still understand but the tone was like “why are you here? Go away”. Same story for late check-out. I told them in advance but was told that it can only be done on day of checkout and on that day they just said sorry we have everything booked. Anyways, maybe I was in peak season but it was handled very badly. I didn’t feel like that they even tried to accommodate me. The issue was interaction not the final outcome. 2. Water kept dripping from the sink everyday and even after multiple discussions it was never resolved. Everyday I had to use multiple towels to cover the bathroom floor 3. The coffee machine in the restaurant stopped working during breakfast. When I asked them about it they said it is out of water and they can’t refill it for that day. It was at 9 am and the breakfast is till 10 am. Overall, I would say it is a like a 3-star hotel. There is nothing to rave about.

Dear aarifakhtar, Thank you for taking the time to share such detailed feedback about your stay. While we are glad to hear you enjoyed the food at our Peruvian restaurant and found some of our staff to be courteous, we sincerely apologize for the challenges you faced during your stay. Regarding your Accor status, we understand how important it is for our guests to feel valued, and we regret that we did not meet your expectations on this occasion. We will work closely with our team to ensure that all members are trained to provide exceptional service to all of our guests, regardless of the season. We also apologize for the maintenance issue with the sink and the inconvenience you experienced at breakfast. These are areas that we take seriously, and we will address them promptly to avoid any recurrence. Your feedback is essential in helping us improve, and we hope you will give us another opportunity to provide you with a much better experience in the future. Kind regards, Mercure Rio Boutique Team

位置绝佳

客户意见评级 5.0/5

Junli S. 商务住宿 - 所有已确认评论

房间内温馨舒适，出门就能体验到里约的特色景观。

尊敬的 Junli S.： 感谢惠赐有关下榻 Mercure Rio Boutique Copacabana 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Mercure Rio Boutique Hotel Copacabana Team

Beautiful and amazing Rio❤️

Tripadvisor 评级 5.0/5

Robert R 经 TripAdvisor 认证的评论

We had beautiful and amazing stay, The housekeeper ( Geane) was wonderful. Kept a room beautiful and cleanliness and felt every time coming back was smell and feel clean. Excellent work We visit Jesus and botanical garden , Sugarloaf and the museum

Hello Robert! Thank you so much for your lovely feedback! We're thrilled to hear that you had a beautiful and amazing stay with us in Rio. We're especially pleased to know that Geane made your experience even more pleasant. I'll make sure to pass along your kind words to her – she will be delighted to hear them! It sounds like you had a wonderful time exploring some of Rio's most iconic attractions. We hope your visit left you with many unforgettable memories! We can't wait to welcome you back for another fantastic stay. Warm regards, Mercure Rio Boutique Hotel Copacabana Team

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其他网络用户评价我们的酒店

  • 878 评论 9.7/10 位置
  • 1,218 评论 6.2/10 房间
  • 1,343 评论 8.7/10 服务
  • 29 评论 8.5/10 上网
  • 683 评论 8.2/10 早餐
  • 569 评论 4.1/10 舒适度
  • 502 评论 5.2/10 清洁度
  • 319 评论 8.2/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。