里约热内卢科帕卡巴纳美居精品酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,330 评论

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Avenida Atlantica, 2554, 2554, Copacabana, 22041001 里约热内卢, 巴西

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  • 海滨酒店，可欣赏海景

  • 驱车 25 分钟即可抵达救世基督像

  • 驱车 20 分钟即可抵达面包山

  • 步行 9 分钟即可到达西奎拉坎波斯地铁站

  • 驱车 15 分钟即可抵达里约热内卢桑托斯杜蒙特机场

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酒店位置

里约热内卢科帕卡巴纳美居精品酒店

Avenida Atlantica, 2554, 2554, Copacabana
22041001 里约热内卢
巴西

GPS:-22.97176, -43.18558

电话
传真 +55 21 3545-5100

抵达和交通

酒店服务

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酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

QCeviche! Rio

餐厅设有两个用餐区：迷人的户外露台（可俯瞰科帕卡巴纳海滩步道）和温馨高雅的室内区域。

我们的客人评论

我们的客人评论

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ALL 评级  4.3/5  1,330 评论

TripAdvisor 评级  4.5/5  431 评论

An exceptional example of empathy, professionalism, and outstanding service

Tripadvisor 评级 5.0/5

267matthewo 经 TripAdvisor 认证的评论

My experience with Mercure Rio Boutique Hotel Copacabana was nothing short of exceptional — even before my stay began. Due to an unexpected medical emergency in my family, we were forced to cancel part of a non-refundable reservation at the last minute. Situations like this are always stressful, emotional, and difficult, and this is exactly where true hospitality shows itself. From the very first email, Larissa Marçal, from the reservations team, stood out for her kindness, sensitivity, patience, and professionalism. She followed my case closely, answered every message promptly, and handled a complex situation with genuine care and humanity. Despite the strict booking conditions and the high-season period (New Year’s in Copacabana), Larissa and the hotel team went above and beyond expectations. Not only was the cancellation handled with transparency and respect, but the refund was processed correctly and confirmed, which brought enormous relief to my family during a very challenging time. This level of empathy is rare and deserves recognition. Although the circumstances prevented us from using all the rooms, this experience left an extremely positive impression. It reinforced my trust in the Mercure brand and, above all, showed that this boutique hotel truly values its guests as people — not just reservations. I would like to personally thank Larissa Marçal for her outstanding support. She is a true asset to the hotel, and her dedication absolutely deserves praise and recognition. I would not hesitate to recommend Mercure Rio Boutique Hotel Copacabana to anyone — and I look forward to staying there in the future under happier circumstances. Thank you for setting such a high standard of customer care. 🌟

Excellent restaurant with outstanding service!

Tripadvisor 评级 5.0/5

Debbie M 经 TripAdvisor 认证的评论

Terrific food! And amazing service from Duda! She was kind, knowledgeable and made great recommendations. We enjoyed her!

Reasknable hotel overlooking Copacabana beach

Tripadvisor 评级 4.0/5

Richard D 经 TripAdvisor 认证的评论

This is a very reasonable hotel over looking Copacabana beach. You cannot beat the location. While the hotel is not luxurious, it is clean and comfortable. The king size bed was quite large. The washroom bit small but perfectly fine. Our room over looked the beach and it was nice listening to the crashing waves during the night. The included breakfast was decent. This hotel is great value in a prime Rio location.

Dear M. Richard, Thank you for your kind review. We are happy to know you enjoyed our location, the comfort of your room, and the view of Copacabana Beach. It’s great to hear that you found good value in your stay. We hope to welcome you back soon. Kind regards, Mercure Rio Boutique Copacabana Team

Quality of the reservation service

Tripadvisor 评级 5.0/5

Jerôme R 经 TripAdvisor 认证的评论

Thank you, Larissa Marcal, for the quality and speed of our exchanges in organizing our stay at your hotel. We can’t wait to arrive and discover the hotel !

M. Jerôme, Thank you so much for sharing your experience! We are happy to know that you had an excellent stay and that Larissa took good care of you when you made your reservation. It is very gratifying to know that our hotel, our attentive staff, and the apartment met your expectations. We hope to welcome you back soon to the Mercure Boutique. 😊 Sincerely, Mercure Rio Boutique Hotel Copacabana Team

客户意见评级 4.0/5

Zhao T. 商务住宿 - 所有已确认评论

日常体验很好，就是开发票有点小问题，不过最后还是解决了。

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Rio Boutique Hotel Copacabana

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其他网络用户评价我们的酒店

  • 699 评论 9.7/10 位置
  • 979 评论 5.8/10 房间
  • 1,018 评论 8.5/10 服务
  • 31 评论 5.5/10 上网
  • 515 评论 7.7/10 早餐
  • 479 评论 3.3/10 舒适度
  • 356 评论 4.4/10 清洁度
  • 226 评论 7.9/10 氛围

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