里约热内卢科帕卡巴纳美居精品酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,538 评论

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酒店位置

里约热内卢科帕卡巴纳美居精品酒店

Avenida Atlantica, 2554, 2554, Copacabana
22041001 里约热内卢
巴西

GPS:-22.97176, -43.18558

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酒店服务

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酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

QCeviche! Rio

餐厅设有两个用餐区:迷人的户外露台(可俯瞰科帕卡巴纳海滩步道)和温馨高雅的室内区域。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,538 评论

TripAdvisor 评级  4.5/5  235 评论

卓越奖 2023

Nice stay!

Tripadvisor 评级 5.0/5

C L 经 TripAdvisor 认证的评论

I am very good experience in Brazil in staying in Mercure. They have very excellent customer service, especially Bruno, Alan and Duda! Mariana was very helpful too! She always helped us when we asked, giving informations and recommendations!

Dear Cherry, We appreciate your comments following your stay at the Mercure Rio Boutique Copacabana. It was with pleasure that we received your congratulations. We will be sure to share your comments with the entire team, especially Alan, Bruno, Duda and Mariana! Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. Looking forward to welcoming you again, please accept our best regards. Yours sincerely Mercure Rio Boutique Hotel Copacabana Team

Good hotel

Tripadvisor 评级 5.0/5

ruasler h Friends getaway - 经 TripAdvisor 认证的评论

Good and Clean hotel. Especially Eduarda Ester was really nice. The rooms can be a bit bigger and the breakfast could Change a bit more. but those are only little Things. The Service with the beach with the chairs and umbrella ist also really good.

Dear Ruasler, We appreciate your comments following your stay at the Mercure Rio Boutique Copacabana. It was with pleasure that we received your congratulations. We will be sure to share your comments with the entire team, especially Ester and Eduarda. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. Looking forward to welcoming you again, please accept our best regards. Yours sincerely Mercure Rio Boutique Hotel Copacabana Team

Awesome experience, awesome view

Tripadvisor 评级 5.0/5

paulasabb5503 经 TripAdvisor 认证的评论

We had an amazing time at Mercure! The Copacabana beach view was so nice to wake up to and the design of the hotel was very well thought. The gym was well equipped and the Ceviche restaurant was a delight We had a great attention from Ester and Duda, thank you

Dear Paula, We appreciate your comments following your stay at the Mercure Rio Boutique Copacabana. It was with pleasure that we received your congratulations. We will be sure to share your comments with the entire team, especially Ester and Duda. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. Looking forward to welcoming you again, please accept our best regards. Yours sincerely Mercure Rio Boutique Hotel Copacabana Team

Good 4 star in Rio Copacabana beach

Tripadvisor 评级 4.0/5

485md Solo travel - 经 TripAdvisor 认证的评论

The hotel was in general good but below standards of what you normally get in Europe (although this is a French group). The hotel seems quite new (renovated). The room was quite spatious facing the Copabacana. However there was a big tree in front that hided me completely the view. I stayed 5?nights so I expected a room with better view (especially I asked but they told me they are renovating the top floors. No sure as I saw guests going on the top). The room should be better insulated against noise of the road that you hear constantly as well as other guests’room. The finitions of bathroom should be redone as not what is expected from a 4stars. The breakfast is standard but also below EU standards. The bread and croissants are unfortunately not good. In general the quality and variety can be enhanced. I ate few times at the restaurant for diner. The ceviche is not good (they cut the fish too big and I feel not well prepared) whereas the filet of boeuf wit pasta is very good. The location is very good. Located on the main street in front of Copacabana beach. The receptionists are overall very nice and helpful. Special thanks to the new joiner Eduarda that bring a lot of light and happiness. Thank you to Bruno and Esther helping me and answering questions.

Dear M D, We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Mercure Rio Boutique Hotel Copacabana Team

Only a good location!!

Tripadvisor 评级 2.0/5

frederick o 经 TripAdvisor 认证的评论

The location on Copacabana Beach is fine, and that is about it. The room with two twin beds was exceedingly small, the shower had black mold, the floors were filthy. We had to pain the cleaning lady extra daily to have the room somewhat cleaner. It was raining for two days, and the hotel had no umbrellas for guests. Trying to make change for a large denomination REAL was impossible, since the front desk staff NEVER had cash. I would NOT recommend this hotel.

Dear Dccollector, Thank you for taking the time to tell us about your experience at the Mercure Rio Boutique Copacabana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Rio Boutique Hotel Copacabana Team

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其他网络用户评价我们的酒店

  • 848 评论 9.5/10 位置
  • 1,120 评论 6.1/10 房间
  • 1,302 评论 8.7/10 服务
  • 34 评论 6/10 上网
  • 680 评论 8.3/10 早餐
  • 522 评论 3.9/10 舒适度
  • 480 评论 5.3/10 清洁度
  • 347 评论 8.9/10 氛围

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