Novotel RJ Praia de Botafogo bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.571 ulasan

Jaminan Harga
Terbaik
Novotel RJ Praia de Botafogo - Image 1
Novotel RJ Praia de Botafogo - Image 2
Novotel RJ Praia de Botafogo - Image 3
Novotel RJ Praia de Botafogo - Image 4
Praia De Botafogo, 330, Botafogo, 22250040 RIO DE JANEIRO, Brasil

Deskripsi

Keistimewaan hotel

  • Menginap gratis untuk anak berusia di bawah 16 tahun di kamar orang tuanya

  • Ruang pertemuan berkapasitas hingga 250 orang

  • Dekat dari berbagai tempat wisata dan pusat kota

  • Hotel ramah hewan peliharaan, dikenakan biaya

  • 13 menit berkendara ke Bandara Rio de Janeiro - Santos Dumont

Akomodasi kami

Lokasi hotel

Novotel RJ Praia de Botafogo

Praia De Botafogo, 330, Botafogo
22250040 RIO DE JANEIRO
Brasil

GPS:-22.94534, -43.18301

Telepon
Fax +55 21 2187-9950

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

365

Di 365 Restaurant, Anda dapat menikmati menu kami 24 jam sehari, disajikan di semua area hotel. Nikmati kebebasan untuk makan sesuka dan sesering Anda inginkan.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  1.571 ulasan

Peringkat TripAdvisor  4.5/5  730 ulasan

Sertifikat keunggulan 2024

Misinformation on the check in

Catatan Tripadvisor 3.0/5

Ioannis K Ulasan TripAdvisor tersertifikasi

Upon arriving at the hotel I was greeted by the receptionist Felipe who informed me that breakfast was included in the reservation. when I went to have breakfast they informed me that in fact breakfast was not included and that I should pay immediately. This caused embarrassment. Even though he had difficulty speaking English, this misinformation caused me problems. his service was terrible

Dear Guest, Thank you for sharing your experience through Tripadvisor. We are sorry that we did not meet your expectations and will certainly share your feedback with the entire team to continue improving. We hope you can return soon for a new experience at our hotel. Sincerely, Tatiane Ramos General manager

Ok but not more

Catatan Tripadvisor 3.0/5

blucey Bisnis - Ulasan TripAdvisor tersertifikasi

This is a perfectly okay hotel recently well situated in a pretty safe area of Rio. It falls down in a number of areas non critical perhaps still taking away from the enjoyment and appreciation one might have. The bar and lounge area are very small poorly attended and very badly stocked. This means the to get a beer or a coffee or a drink after work you are taking pot look. Of course there are plenty of restaurants etc including some nearby but sometimes it's nice to be able to get something sitting in the lounge of the hotel. A little bit of investment into a proper bar set up properly staffed and stocked would play dividends as would increasing the amount of seating and its quality. There is no spa , any form of beauty or relaxation treatment. The breakfast was okay but the number of coffee machines is grossly inadequate for the number of people at peak hours. Positive side the staff were courteous and helpful and pleasant throughout the hotel was reasonably clean although it could do as little bit of freshening up and it generally felt safe

Prezado(a) Hospede, Muito obrigada por seu feedback e elogios. Compartilharei com toda a equipe pois sua satisfação é o novo melhor incentivo. Esperamos que possa retornar em breve ao nosso Hotel. Cordialmente, Tatiane Ramos Gerente Geral Novotel Praia de Botafogo

Denied check-in and they kept my money

Catatan Tripadvisor 1.0/5

476frankj Ulasan TripAdvisor tersertifikasi

My worst hotel experience. My wife and I were denied check-in because I didn't have my physical passport since I traveled from another city. I have a driver's license and a photo of my passport which was enough to check into this hotel's sister hotel down the street and everywhere else we've stayed in Brazil.. I asked to speak with a manager after being denied and he only sent an employee to confirm it was a no instead of discussing the matter with me. I asked for a refund and was told they would tell the website we booked through that we weren't able to check in and we would get the refund. We were just told by the website after multiple attempts to contact the hotel, the hotel refused to refund the room that we paid for in full and were allowed to sleep in. A total nightmare.

Dear Guest, As previously answered in other reviews, we reiterate that we only follow Brazilian federal laws that require the presentation of an original Brazilian document with photo or original passport. Regarding your refund, we cannot even deny it as we did not receive any amount as the accommodation did not occur. I suggest checking the information received by the agency where you made your reservation. Regards, Tatiane Ramos General Manager

Excellent Business trip with Bedroom Pao de Açucar

Catatan Tripadvisor 5.0/5

BENSAID M Ulasan TripAdvisor tersertifikasi

Very warm welcome from Cynthia Oliveira (Manager of the NOVOTEL) who knew how to listen to my needs and help me throughout my stay so that it was pleasant at a competitive rate. I will happily stay at the Novotel on my next business trip.

Dear Guest, Thanks so much for your feedback and compliments. I will share with the whole team because your satisfaction is the new best incentive. We hope you can return to our Hotel soon. Sincerely, Tatiana Ramos General manager Novotel Praia de Botafogo

Middle of the Road Bit Ragged in Places

Catatan Tripadvisor 3.0/5

johnoW5598YU Bisnis - Ulasan TripAdvisor tersertifikasi

To be fair it’s not bad but there is significant variability in room condition. Mine was OK but others had a lot of age Ing and unrepaired damage. Location is very good. Restaurant is basic but the food reflects the price and there is plenty of choices nearby. Have to say that cleanliness was first class. No ability to sign to rooms so be prepared to pay right there and then for everything. Would I stay again yes for business no for pleasure.

Prezado(a) Hospede, Muito obrigada por seu feedback e elogios. Compartilharei com toda a equipe pois sua satisfação é o novo melhor incentivo. Esperamos que possa retornar em breve ao nosso Hotel. Cordialmente, Tatiane Ramos Gerente Geral Novotel Praia de Botafogo

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 415 ulasan 9.6/10 Lokasi
  • 715 ulasan 5.8/10 Kamar
  • 631 ulasan 7/10 Pelayanan
  • 53 ulasan 3.5/10 Internet
  • 331 ulasan 4.8/10 Kebersihan
  • 317 ulasan 7.5/10 Sarapan
  • 137 ulasan 3.5/10 Kesepadanan nilai
  • 125 ulasan 7.8/10 Suasana

Diberdayakan oleh Trustyou

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.