Novotel Guwahati GS Road 5 étoiles

Had a team lunch with the Chairman of different companies.. The food by amazing the service guy Raj was specially taking care of the stuff.. The chef was outstanding and mutton and fish dish was most favourite.. Really looking forward to be here again

I attended event in banquet,it was excellent.the staffs are helpful, cleaning was excellent and buffet lunch was very delicious, banquet staff and house keeping staff are very helpful like pasupati,masum,Suresh

Very good quality cleaning banquet hall great staff very helpful very good grooming and good quality food and also good fragrance in banquet hall very helpful pashupati and Suresh from house keeping thanks

I stay frequently at Novotel Guwahati, but this time the experience has been really unsatisfactory. For 1.5 hours (7.45 pm to 9.10 pm on the 23rd of November), I called the reception 18-20 times, but the ring went unanswered. The hotel does not have a button on the intercom for housekeeping and everything is routed through the 'one touch assistant' (the reception). I found a hotel staff on the 5th floor (a Manager?), who promised to get someone to call from the reception. But, she never reported this to the reception. I had to contact a doctor since i was unwell. Before that, I waited for 2 hours to print my boarding pass. Then I was told that the email wasn't received. Later, they found the email. Overall, a sorry situation of poor response.

J'ai été facturé à mon arrivée pour une chambre qui avait déjà été payée par l'agence de voyage, le remboursement de mon paiement n'a pas été effectué par Novotel malgré la clarification par l'agence que leur paiement avait bien été effectué, la chambre donnée initialement ne correspondait absolument pas au critère que j'avais précisé clairement au personnel de la réception, etc. (Le restaurant était bien)