ibis Genève Centre Lac

Alles tadellos!

De eerste ochtend werden we geconfronteerd met een baliemedewerkster die de regels van Accor niet kende. Helaas vond ze het nodig om tegen ons te schreeuwen dat wij iets fout deden. Later op de dag bleek ze ongelijk te hebben, maar wilde ze niet meer met ons praten. De manager heeft het uitstekend opgelost door haar een waarschuwing te geven en ons korting op het verblijf te geven. Sympathiek opgelost, maar het voelde allemaal toch heel onprettig. Het hotel voldeed verder volledig aan onze verwachtingen

Minus: Very busy at breakfast, seemed like there was one man in charge of everything. Almost empty if food and really a scandal for all guests that morning. Room only missing a minibar. Plus: Small but functional room, great air conditioning, very clean, great soundproofing. Was offered late check-out, nice receptionists. Love the non-slip shower flooring. An interesting district, but also central.

Taxi from/to station extremely expensive: better to walk to it (even if luggage heavy) Our room was tastefully decorated and had a very modern shower. Bed was comfortable. Buffet breakfast was decent. It was expensive (17 SFr) but it would cost at least that anywhere else in town. A treat though would be the Cosy Cottage garden café 3 blocks away. The neighbourhood has many cafes, bars and convenience stores. There are lots of street girls (and pimps) around – especially just behind the hotel, but it all felt safe.

Good quality standard chain hotel. Very convenient location even though it gets busy at night and it can get very loud. Unfortunately, if you close the window the air con is not cool enough and it makes it difficult to sleep. Room cleaning is not every day. I didn't understand when it happens but you can get clean towels from reception. One day I left the "do not disturb" sign on the door but it was removed by the maids and not replaced for the remainder of my stay. Breakfast nothing special. I would give it a miss next time.