Résidence Studio Genève Centre 2 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 506 beoordelingen

Résidence Studio Genève Centre - Image 1
Résidence Studio Genève Centre - Image 2
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Omschrijving

Extras van het hotel

  • Op 5 min. van het meer van Genève

  • Gratis WiFi

  • Centraal in de stad gelegen

  • Dicht bij bars en restaurants

  • Een tweepersoonsbed met magnetron en waterketel aanwezig

Onze accommodaties

Studio

Standard Apartment with 1 Bedroom

  • 2 pers. max
  • 17 / 182 sq ft
  • Beddengoed 1 x Queensize bed(den)
  • Uitzicht: Uitzicht op binnenplaats of Uitzicht op de stad

Hotel locatie

Résidence Studio Genève Centre

36 Rue de Berne
1201 GENEVA
Zwitserland

Gps:46.2117, 6.146959

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Wifi
  • Airconditioning
  • Ontbijt
Dicht bij het hotel
  • Parking

Ontbijt

Niet-contractuele foto

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  506 beoordelingen

TripAdvisor score  2.5/5  195 beoordelingen

You have been warned

Tripadvisor-waardering 1.0/5

dougiebarker Gecertificeerde beoordeling door TripAdvisor

Let’s start with the positives. There were no bed bugs. That was a surprising win. The room was awful. Dismal. Terrible. I have stayed in better rooms at backpackers. Small and very basic. Tiled floor, 1 plastic chair, and a bed. But that’s not the worst of it. The location is in a part of town with a lot of working girls. You can’t help but wonder how often the room has been used as a place of business. But that’s not the worst of it. The location is in a busy and noisy part of town. The windows are double glazed which helps a bit with the noise. But if you close the windows you have to turn on the aircon, which is like sleeping next to a chainsaw cutting through metal. But that’s not the worst of it. Somebody somewhere was smoking the entire night we were there. I don’t know how, but every 30 mins or so the room would be filled with cigarette smoke. The only options were to open the windows or turn on the aircon. So we didn’t really sleep at all. We originally had paid for 3 nights on booking.com but left after 1. The worst part is being charged over 300 Franks per night for an absolute craphole.

Dear Guest, Thank you for taking the time to share your candid feedback. We are glad to note that your stay was not impacted by bed bugs, reflecting our commitment to cleanliness and hygiene. We regret to hear that the studio did not meet your expectations in terms of space and amenities. Our studios are designed to be functional and are equipped with a kitchenette, double glazing, and individual controlled air-conditioning for our guests' convenience. We apologize if the urban location’s vibrancy, due to our central position in the Pâquis district, fell short of providing the tranquility you desired. Our team is dedicated to ensuring a comfortable stay, and we provide complimentary earplugs at the reception for added noise comfort. Regarding the smoke disturbance, while our property is smoke-free, we empathize with your discomfort and are troubled that this occurred during your stay. Our pricing reflects the demand in the city, our central location and the facilities we offer, including free public transport and Wi-Fi access. We take all feedback seriously as it is vital for our continuous improvement. Upon your earlier check out nothing has been mentioned to our reception. As per the cancellation policy, one night has been charged as cancellation is one day prior to arrival. Best regards, Gregory Viandaz Operations Manager

Ótima opção em Genebra

Tripadvisor-waardering 5.0/5

MarceloDOliveira Stellen - Gecertificeerde beoordeling door TripAdvisor

Excelente opção. Muito bem localizado, próximo a estação de trem e do lago (principal atração da cidade), com quarto confortável, completo e preço bastante acessível em se tratando de Suíça. Possui um estacionamento próximo, com desconto.

Caro Marcelo, estamos gratos pela sua preferência e feedback. Ficamos contentes em saber que a localização próxima à estação de trem e ao lago contribuiu positivamente para a sua estadia, reafirmando nosso compromisso em oferecer um acesso conveniente às principais atrações da cidade. É gratificante ouvir que nosso quarto atendeu às suas expectativas em termos de conforto e comodidades, incluindo a kitchenette bem equipada, como destacamos em nossas informações. Além disso, apreciamos sua menção ao estacionamento com desconto, que faz parte dos serviços que nos esforçamos para oferecer aos nossos hóspedes, proporcionando conveniência e valor agregado. Lamentamos que não tenha atingido a pontuação máxima em serviço, e gostaríamos de assegurar que estamos sempre buscando maneiras de aprimorar a experiência dos nossos hóspedes. Estaremos sempre disponíveis para o receber. Com os melhores cumprimentos, Gregory Viandaz Operations Manager

Ok city hotel nearby everything great in Genève

Tripadvisor-waardering 3.0/5

966maritk Stellen - Gecertificeerde beoordeling door TripAdvisor

Clean rooms, central and perfect distance to most of what we came for. Nothing extra, could have had at least something to hang our jacket or handbags on. The district is quite shady, with prostitution. But if you don’t bother to glance they are friendly and harmless.

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our studios clean and appreciated our central location, which allowed you to easily access the attractions of Geneva. We understand that having convenient storage options is important, and we will take your feedback into consideration for future improvements. Regarding the district, we acknowledge that it is a lively area with a diverse atmosphere. Our studios are soundproofed to ensure a comfortable stay. We hope to have the opportunity to welcome you back in the future. Kind regards, Nicolas Goureau, General Manager

Disappointing

Tripadvisor-waardering 3.0/5

liserl Gecertificeerde beoordeling door TripAdvisor

I spent 3 nights here with my adult daughter. We chose it because it is close to the station and was within our budget. The room was very clean and it was quiet. My daughter found the bed too hard - though it was fine for me. It is very basic and I was disappointed - management could do more - we only had one small pillow each, only one chair, no cereal bowls, no tea towel or washing up liquid, no sharp knife, not even a bottle opener or cork screw. Considering there is a fridge, microwave and kitchen sink I would have expected more utensils. We asked for extra pillows on the second night and they were delivered to our room quite quickly. Checking in was fine and I can’t fault the service. The room looked out onto the back of the Novotel and some run down flats. Not a pretty sight. If you are out all day and just want somewhere to sleep it is adequate.

Dear Liserl, Thank you for taking the time to share your experience with us. We are glad to hear that you found our location convenient and appreciated the cleanliness and quietness of our studios. We also appreciate your kind words about our service and the prompt delivery of extra pillows upon your request. However, we are sorry to hear that you were disappointed with the kitchenette amenities provided. Our kitchenettes are equipped with basic items such as a fridge, microwave, kettle, and dishes for two people. We understand that some guests may require additional items, and we encourage our guests to reach out to our staff for any specific requests. We will take your feedback into consideration and look into improving our kitchenette offerings to better cater to our guests' needs. We apologize for any inconvenience this may have caused during your stay. We hope to have the opportunity to welcome you back in the future for an improved experience. Kind regards, Nicolas Goureau, General Manager

Prima locatie

Avis-klantbeoordeling 4.0/5

Anoniem Zaken - ALL bevestigde berichten

Hele goede en service gerichte receptie. Kamer prima met een keuken,

Beste Robertus, Hartelijk dank voor uw feedback. Plezierig om te lezen dat we met onze gunstige ligging en gastvrije medewerkers aan een comfortabel verblijf hebben bijgedragen. We zijn er blij mee dat het comfort van de studio naar wens was en dat u de keuken op prijs stelde. We hopen dat u ook van een goede nachtrust heeft genoten. Als u nog suggesties heeft over hoe we ons hotel kunnen verbeteren, dan horen we het graag. Een volgende keer verwelkomen we u graag opnieuw. Vriendelijke groet, Nicolas Goureau, General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 386 beoordelingen 8.7/10 Locatie
  • 451 beoordelingen 6.9/10 Kamer
  • 217 beoordelingen 8/10 Service
  • 20 beoordelingen 4.4/10 Wifi
  • 247 beoordelingen 4.3/10 Comfort
  • 199 beoordelingen 7.9/10 Netheid
  • 82 beoordelingen 3.4/10 Voorzieningen
  • 53 beoordelingen 4.1/10 Sfeer

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